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Intuitytm Integration with NEC Neax TM 2400 Switch
Models:
2400
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Troubleshooting
Install
Error messages
Alarm log
Password
Error Logs
Message-waiting indicator MWI
Login
Administer Serial Data Links
Maintenance
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585-310-216
Issue 2 December, 1995
INTUITY
TM
Integration with
NEC® NEAX
TM
2400 Switch
Graphics © AT&T 1988
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Contents
Intuitytm Integration with NEC Neax TM 2400 Switch
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Contents
Switch Integration Planning
Administering the Intuity System For the Neax Integration
Troubleshooting and Error Logs
ABB
Viii Issue 2 December
About This Document
Prerequisite Skills or Knowledge
Intended Audiences
Document Organization
Page
Conventions Used
How to Use this Document
Page
Product Name Company
Trademarks and Service Marks
Title Order Number
Related Resources
About This Document
How to Make Comments About This Book
Introduction and Requirements for Integration
UCD Group Hunting Process
Factory Assembled Systems
Safety Considerations
Determining the Placement of the SID
Digital
System Configuration
6Issue 2 December
AT&T
Intuity System Required Hardware
Customer Component Description Supplied
Switch Integration Device Required Hardware
Neax 2400 MCI
NEC Neax 2400 MCI Hardware
Page
Switch Integration Device Basics
Front Panel
Switch Integration Device Hardware
Rear Panel
Top SID Front Panel Bottom SID Back Panel
Menu Forms
Switch Integration Device Software
Edit Forms
Setup Form
Two Item Edit Forms
Single Item Edit Forms
Scroll Item Edit Forms
Edit Form Keys
Action Forms
Edit Form Help Functions
Key Action
Switch Integration Device Basics 10Issue 2 December
Switch Integration Planning
Determining the Number of Voice Mail Ports
Setting the Message Desk Number
Setting the Message Waiting Indicator Pad String
Setting the Calling Party Identification Pad String
Setting the Message Waiting Indicator Feature
Determining the Message Center Interface Baud Rate
Determining the Extension/Logical Terminal Number Plan
Determining the Smdi Baud Rate
LTN
Switch Integration Planning 6Issue 2 December
Hardware Installation
Back View of the SID
Connect an Analog Line to the Modem
Neax Connections to the Intuity System
Connect the MCI Line to the Switch
OFF
Parity bit valid
When PB lead is terminal is busy
Cable Pinouts Neax RS-232 Pair Function Number
Connect the MCI Cable to the A25B
Connect the Null Cable Cable to the SID
Connect the SID to the Intuity System
Connect the SID Power Cord
Hardware Installation 10Issue 2 December
Requirements
Installing SID Software on Intuity System
All calls in progress will be disconnected
Stop the Voice System
Load the SID Software
Software Install Menu
Neax Rolm Mitel Northern Quit
Switch Link Administration Screen with System Defaults
Field Description
Switch Link Administration Screen Entries
Switch Link Administration Confirmation Message
Start the Voice System
Turn on Transfer Feature
Administering the Intuity System For the Neax Integration
Intuity Main Menu
Administering the Switch Link Administration Screen
Switch Interface Administration Menu
Switch Link Administration Screen Entries
Switch Link Administration Confirmation Message
Stopping and Restarting the Voice System
System Translation Screen
Administering the System Translation Screen
System Translation Screen Entries
Command Output Screen
Page
Neax 2400 Switch Administration
Maintenance Command Menu
Administer Analog Voice Mail Ports
Station Data Commands Menu
Assignment of Station Data Screen
Page
Assign Voice Mail Extensions to a UCD Group
Assignment of Station Hunting -UCD Screen
Setting Up a UCD Overflow Group
Assignment of UCD Overflow Group Screen
Administer the Message Waiting Lamp
Configuring the Message Center Interface Link
Installation Commands Menu
Assignment of System Data Screen
Assign a Port for the Message Center Interface Link
Port Assignment Data Field Values Bit
Assignment of System Data
Define the Port as a Terminal
Index Assignment Values Port Data
Assign the MCI Link to a UCD Group
10. Assignment of System Data
Current Data value
Switch Integration Device Administration
Administer the Basic Parameters
Enable
Assign Extensions and LTNs
Using AutoFill
Extension 210
Saving and Starting the Configuration
Serial Data Link Default Values Link Type Settings
Administer Serial Data Links
Utils
Even
Changing System Parameters
Setting the Date and Time
Adjusting the LCD Contrast
Special Processing for Message Waiting Lamps
Setting a Security Level
Login
Switch Integration Device Administration 16Issue 2 December
Acceptance Tests
Task 1 Forward Calls for Ring-No-Answer
Administer the Test Subscribers
Task 2 Forward Calls for Busy Conditions
Task 3 Forward Subscribers for All Calls
Cut-to-Service
Task 1 Forward Subscribers for Ring-No-Answer
Administer the Subscriber Telephones
Task 2 Forward Calls for Busy Conditions
Task 3 Forward Subscribers for All Calls
Troubleshooting and Error Logs
SID does not power on
Switch Integration Device Problems
You receive constant MWI Packet error messages
Page
Error Logs
Page
Table A-1. SID Error Codes and Descriptions
Purge LOGS?
Clearing Your Configuration
10Issue 2 December
Using Views During Integration
Smdi Monitor Mode
Cpid
Using Statistics Mode
Using MCI Monitor Mode
Clearing Statistical Information
Using Metrics Mode
6Issue 2 December
Introduction
Hunt Group Administration
Message Retrieval Administration
Voice Mail Administration
Call Coverage Path
Do-Not-Disturb
Gradual Cut-to-Service
Summary
One-Step Cut-to-Service
Bps
Abbreviations
ABB-2Issue 2 December
Kbyte
Kbps
KHz
Mbyte
ABB-4Issue 2 December
Issue 2 December 1995 ABB-5
Abbreviations ABB-6Issue 2 December
5ESS Switch
1A ESS Switch
Accessed message
Administration
Audio Messaging Interchange Specification Amis
Analog signal
Alphanumeric
Amis Prefix
Backup
Background testing
Basic input/output system Bios
Basic rate access
Boot filesystem
Boot
Bit
Body
Call-answer
Class of service COS
Callback number
Call coverage
Configuration
Command
Collocated
Collocated adjunct
Database
Data service unit DSU
Data communications equipment DCE
Data communications interface unit Dciu
Demand testing
Default
Diagnostic testing
DIP switch
Enabled/disabled
Dual in-line package DIP switch
Error message
Errors
Field
Guest password
File
Filename
Information service
Host switch
Initialization and administration system Inads
Hard disk drive
Initialize
Integrated services digital network Isdn
Input
Interrupt request IRQ
Login
Local installation
Login announcement
Label
Major alarm
Maintenance
Message-waiting indicator MWI
Minor alarm
Modular processor data module Mpdm
Modular
Networking
Networking prefix
Parallel transmission
Password
PDM processor data module
Peripheral device
Reboot
Random access memory RAM
Remote access
Remote installation
Request to send RTS
Restore
Restart
Retention time
Switch
Simplified message service interface Smsi
Switched access
Switch hook
Tape drive
Tape cartridge
Terminal
Terminal type
Unix operating system
Uniform call distribution UCD
Untouched message
User population
Watt
Index
IN-2Issue 2 December
Issue 2 December 1995 IN-3
IN-4Issue 2 December
Issue 2 December 1995 IN-5
IN-6Issue 2 December
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