AT&T 2400 manual Administer the Test Subscribers, Task 1 Forward Calls for Ring-No-Answer

Acceptance Tests

As explained in INTUITY New System Planning, 585-310-603, two test subscribers should have been administered on the switch for acceptance tests. Acceptance tests begin after you complete initial administration and administer two test subscribers on the INTUITY System. This chapter explains how to administer two test subscribers on the NEAX 2400 MCI switch for performing acceptance tests. If you have another type of switch, refer to the documentation provided with that switch or the switch integration package for more information.

NOTE:

The MCI link controls the message waiting indication. Four- and eight-button Dterm telephones have a message waiting lamp. On a

16-button Dterm telephone, you see VMM on the display to tell you that you have voice mail. Analog (2500) sets require neon lamps and the switch must have an auxiliary 90V power supply to operate the lamps.

Continue with the procedures in this chapter to administer the switch for acceptance tests. Before you proceed, though, select two test extensions to use for acceptance tests. Use the test subscribers listed in Intuiy New System Planning, 585-310-603.

Administer the Test Subscribers

By forwarding a subscriber extension to the main extension of the Uniformed Caller Distribution (UCD) group, the switch sends call information over the MCI link to the SID. The SID converts and sends the information to the INTUITY System. A call forwarded from the switch to the application is called an integrated call. You can set the following call forwarding conditions:

■Forward subscribers for ring-no-answer

■Forward subscribers for busy conditions

■Forward subscribers for all calls

For acceptance tests, activate all three conditions.

Task 1: Forward Calls for Ring-No-Answer

Ring-No-Answer(RNA) refers to an unanswered call. After a specific length of time, set on the switch, without the call being answered, the call transfers to the UCD group assigned to the INTUITY System.

NOTE:

The test subscriber’s service feature class must contain call forward RNA SFI=8. Dterm sets may have a function key for forward on busy (FKY=22).

For a station transferred blindly to a ring-no-answer station, the recall timer takes priority over forward RNA. A call transferred to a busy extension transfers back to the station that initiated the transfer.

9-2Issue 2 December 1995