Message Retrieval Administration
The message retrieval number is the telephone number that subscribers call to retrieve voice mail messages. Like other calls to the INTUITY system, message retrieval calls are ultimately forwarded to the INTUITY hunt group.
Message Retrieval in Lodging Systems without AUDIX
Provide the INTUITY system’s message retrieval number to your subscribers.
Message Retrieval in Systems Shared with
AUDIX
There must be two message retrieval numbers in a shared system, one to retrieve from the AUDIX application, and one to retrieve from the Lodging application.
Retrieval from the AUDIX Application
Provide the INTUITY system message retrieval number to your subscribers for the AUDIX application.
Retrieval from the Lodging Application
1.Administer on your switch an extension number not associated with a switch port. (These are often called phantom or dummy numbers.) This number becomes the Lodging
2.Configure the Lodging message retrieval number so that the INTUITY hunt group covers all calls.
3.Provide the Lodging message retrieval number to your subscribers for the Lodging application.
Alternate Message Retrieval Method
Guests can also be allowed to log on from a remote phone to any mailbox for which they have a password. A guest will call a number to access this service then enter an extension number and a password to retrieve messages in the mailbox.
To provide this service:
1.Administer on your switch a phantom number. This is the message retrieval number used from a remote phone.
2.Configure the phantom number so the INTUITY system hunt group covers all calls.
