Administering the INTUITY System for the NEAX Integration
Stopping and Restarting the Voice
System
To execute the changes you made on the Switch Link Administration screen, use the following procedure to stop and restart the voice system.
1.Starting at the INTUITY Administration menu, shown in Figure
>Customer/Services Administration
>System Management
>System Control
>Stop Voice System
After you select the last option, Stop Voice System, you receive the following message:
Enter y to continue, n to quit.
2.Enter y to begin the process.
Before stopping the voice system, the system pauses until all calls in progress disconnect. During the pause, you see a series of messages.
When all calls have disconnected, you receive the following message:
The Voice System has stopped
Press ENTER to continue...
3.Press ENTER .
The system returns you to the System Control menu.
4.Select Start Voice System from the System Control menu.
After you select the option, you receive a message indicating that the voice system is restarting. When the process finishes, you receive the following messages:
Startup of the Voice System is complete
Press ENTER to continue...
5.Press ENTER .
The system returns you to the System Control menu.
6.Press CANCEL until you see the INTUITY Administration menu.
