AT&T 2400 About This Document

Issue 2 December 1995 xi

About This Document

INTUITY™ Int egration with NEC® NEAX™ 2400 Switch

contains installation and

administration instructions for i ntegrating a NEAX 2400 MCI switch with an

INTUITY system. The document contains instructions or information on the

following topics.

■Switch inte g ration plannin g strat e g i es

■Switch Integration Device (SID) hardware installation instructions

■Software installation instructions

■NEAX 2400 administration instructions

■Acceptance test procedures

■Cut-to-Service procedures

■SID troubleshooting guide

The docume nt contains inf orm ati on only for the NEAX switch integration wi th the

INTUITY syst em. If you have anoth er type of switch, refer to the switch integration

document for that switch.

Contents

Main Page Table of Contents About This Document 1 2 iv 3 4 5 INTUITY System 6 for the NEAX Integration 7 8 vi 9 10 A B C ABB GL IN Page About This Document INTUITY Int egration with NEC NEAX 2400 Switch xii Intended Audiences forms Prerequisite Skills or Knowledge Document Organization Page xiv How to Use this Document filename italics INTUITY Sof tware Installation, INTUITY MAP/ 100 Hardware Installation, Page xvi About This Document Trademarks and Service Marks The following trademarked products may be mentioned in this book: Issue 2 December 1995 xvii About This Docum ent Related Resources In addition to this book, you may need to reference the following books: xviii How to Make Comments About This Book Introduction and Requirements for Integration forwarding 1-2 Safety Considerations ! INTUITY MAP/ 100 Installation Checklist, INTUITY MAP/ 40 Installation Checklist, INTUITY MAP/ 5 Installation Checklist, Determining the Placement of the SID local System Configuration Page Intuity System Required Hardwar e 1-8 Switch Integration Device Required Hardwa re NEC NEAX 2400 MCI Hardware 1-10 wink forward on ring-no-answer Switch Integration Device Basics forms 2-2 The Switch Integration Device Hardware Front Panel Rear Panel Issue 2 December 1995 2-3 The Switch Integration Device Hardware * Figure 2-1. Top: SID Front Panel Bottom: SID Back Panel 2-4 The Switch Integration Device Software Menu Forms Edit Forms 2-6 Single Item Edit Forms scroll wraps Two Item Edit Forms Edit Form Keys 2-8 Edit Form Help Functions window Action Forms Page Page Switch Integration Planning 3-2 Determining the Number of Voice Mail Ports INTUITY New System Planning, Setting the Message Desk Number Page 3-4 Determining the SMDI Baud Rate Determining the Extension/Logical Terminal Number Plan Issue 2 December 1995 3-5 Page Hardware Installation INTUITY MAP/ 5 Installation Checklist, INTUITY MAP/ 100 Installation Checklist, INTUITY MAP/ 40 Installation Checklist, 4-2 Connect an Analog Line to the Modem Connect the MCI Line to the Switch 4-4 Page 4-6 Connect the MCI Cable to the A25B Cable 4-8 Connect the Null Cable and the Y-Cable to the SID Connect the SID to the INTUITY System Connect the SID Power Cord ON Page Installing SID Software on the INTUITY System Requirements 5-2 Stop the Voice System ! All calls in progress will be disconnected. Load the SID Software 5-4 Page 5-6 not x x, Page 5-8 Start the Voice System basic Turn on Transfer Feature INTUITY AUDIX Administration, Page 6-2 Administering the Switch Link Administration Screen Page 6-4 not x x, Page 6-6 Stopping and Restarting the Voice System Administering the System Translation Screen 6-8 Page Page NEAX 2400 Switch Administration 7-2 Administer Analog Voice Mail Ports Page 7-4 Page 7-6 Assign Voice Mail Extensions to a UCD Group hunts switch group Page 7-8 Setting Up a UCD Overflow Group overflows 7-10 Configuring the Message Center Interface Link Administer the Message Waiting Lamp Page 7-12 Assign a Port for the Message Center Interface Link 7-14 Define the Port as a Terminal 7-16 Assign the MCI Link to a UCD Group Page 7-18 Switch Integration Device Administration 8-2 Administer the Basic Parameters Page 8-4 Assign Extensions and LTNs Using AutoFill AutoFill 8-6 Saving and Starting the Configuration 8-8 Administer Serial Data Links Page 8-10 Changing System Parameters Setting the Date and Time 8-12 Adjusting the LCD Contrast Special Processing for Message Waiting Lamps 8-14 Setting a Security Level Page Page Acceptance Tests 9-2 INTUITY New System Planning, Ring-No-Answer integrated Administer the Test Subscribers Task 1: Forward Calls for Ring-No-Answer Task 2: Forward Calls for Busy Conditions 9-4 Task 3: Forward Subscribers for All Calls INTUITY Sof tware Installation, Cut-to-Service Cut-to-Service In-service INTUITY System Software Installation, 10-2 Administer the Subscriber Telephones Ring-No-Answer integrated Task 1: Forward Subscribers for Ring-No-Answer Task 2: Forward Calls for Busy Conditions 10-4 Task 3: Forward Subscribers for All Calls INTUITY System Software Installat ion, A Troubleshooting and Error Logs INTUITY Platform Administration a nd Maintenance A-2 Switch Integration Device Problems ON OFF Page A-4 Error Logs logs A-6 Issue 2 December 1995 A-7 Error Logs Table A-1. SID Error Codes and Descriptions A-8 Clearing Your Configuration Page B Using Views During Integration B-2 SMDI Monitor Mode Page B-4 Using MCI Monitor Mode Integration Stopped Idle message Using Statistics Mode Using Metrics Mode Clearing Statistical Information Page C Switch Administration for INTUITY Lodging INTUITY MAP/100 Hardware Installation INTUITY MAP/4 0 Hardware Installation INTUITY MAP/5 Hardware Instal lation Message Retrieval Administration Voice Mail Administration C-4 Call Coverage Path Do-Not-Disturb Do-not-Disturb Do-Not-Disturb Cut-to-Service Gradual Cut-to-Service Summary Abbreviations Issue 2 December 1995 ABB-1 A ABB B D E F G H I K L M N O P R S Issue 2 December 1995 ABB-5 T U V Page Issue 2 December 1995 GL-1 A GLGlossary asynchronous data unit administration and data acquisition package automatic call distribution GL-2 Audio Messaging Interchange Specification synchronous communica- tion Issue 2 December 1995 GL-3 Audio Information Exchange B asic rate access GL-4 basic input/output system information service binary synchronous communications basic rate interface C uniform call distribution automatic call distribution GL-6 central office central processing unit class of service local installation D distributed communications system digital communications protocol data communications interface unit data communications equipment GL-8 INTUITY AUDIX Digital Networking direct memory access mailing list dual in-line package switch E enabled/dis- abled GL-10 F function key mirroring G Issue 2 December 1995 GL-11 H * bulletin board initialization and administration system isolating data interface J K Issue 2 December 1995 GL-13 L password collocated local subscribers light emitting diode M Issue 2 December 1995 GL-15 modular processor data module operating system help N O GL-16 P modular processor data module (MPDM) switch priority messaging priority outcalling R GL-18 request to send small computer system interface switch communications adapter S single in-line memory modules Issue 2 December 1995 GL-19 simplified message service interface asynchronous communication private branch exchange (PBX) configuration T equipped/unequipped uniform call distribution debug display terminal V voice mail mailbox voice message Page Index Numerics A B C E F G H I K L M IN-4 N P R S IN-6 T U V W Y