AT&T 2400 Administer the Subscriber Telephones, Task 1 Forward Subscribers for Ring-No-Answer

Cut-to-Service

Administer the Subscriber Telephones

By forwarding a subscriber extension to the main extension of the UCD group, the switch sends call information over the MCI link to the SID. The SID converts the information to SMDI protocol and sends the information to the INTUITY System. A call forwarded from the switch to an INTUITY System is called an integrated call.

You can set three different call forwarding conditions, listed below, depending on your needs or the needs of the individual subscribers.

■Forward subscribers for ring-no-answer

■Forward subscribers for busy conditions

■Forward subscribers for all calls

Task 1: Forward Subscribers for Ring-No-Answer

Ring-No-Answer(RNA) refers to an unanswered call. After a specific number of rings without the call being answered, the call transfers to the UCD group assigned to the INTUITY System.

NOTE:

The subscriber’s service feature class must contain call forward RNA SFI=8. Dterm sets may have a function key for forward RNA (FKY=22).

For a station transferred blindly to a ring-no-answer station, the recall timer takes priority over forward RNA. A call transferred to a busy extension transfers back to the station that initiated the transfer.

Use the following instructions to forward an RNA call for cut-to-service.

1.Using the subscriber telephone, lift the handset and listen for the dial tone.

2.Dial the access code or press the function key for forward RNA. After you perform the action, you hear a second dial tone.

NOTE:

If you do not know the access code or the function key for forward RNA, contact your switch administrator. The switch administrator sets the codes and function keys during the initial setup of the switch.

3.Dial the main extension of the UCD group administered for INTUITY System service.

10-2Issue 2 December 1995