Administer the Subscriber Telephones
You created the UCD main extension during the switch administration process in Chapter 7 of this document. The switch now forwards RNA calls to the INTUITY UCD group, creating an integrated voice mail system.
Proceed to the next task.
Task 2: Forward Calls for Busy Conditions
Use this feature to forward calls that reach busy extensions. When the switch attempts to send a call and finds a busy extension, the switch transfers the call to the UCD group assigned to the INTUITY System.
NOTE:
The subscriber’s service feature class must contain call forward busy SFI=9. Dterm sets may have a function key for forward on busy (FKY=1).
Use the following instructions to forward a busy call.
1.Using the subscriber telephone, lift the handset and listen for the dial tone.
2.Dial the access code or press the function key for forward on busy. After you perform the action you hear a second dial tone.
NOTE:
If you do not know the access code or the function key for forward on busy, contact your switch administrator. The switch administrator sets the codes and function keys during the initial setup of the switch.
3.Dial the main extension of the UCD group administered for INTUITY System service.
You created the UCD main extension during the switch administration process in Chapter 7 of this document. The switch now forwards busy calls to the INTUITY UCD group, creating an integrated voice mail system.
Issue 2 December 1995
