Switch Integration Device Problems
The SID does not power on.
Possible Reason: | The power cord connection may be loose or not |
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| completed. |
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Remedy: | Make sure the power cord is firmly plugged into the |
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| wall outlet and the SID. |
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Possible Reason: | The wall outlet may not have power. |
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Remedy: | Make sure the circuit breaker for the wall outlet is on. |
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Possible Reason: | The SID power switch may be set to the OFF position. |
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Remedy: | Turn the SID power switch to the ON position. |
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Possible Reason: | The SID may have a bad fuse. |
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Remedy: | Check the fuse on the SID. |
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Nothing appears on the LCD display. |
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Possible Reason: | You may need to adjust the LCD contrast. |
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Remedy: | Refer to Chapter 8, "Switch Integration Device |
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| Administration" for instructions on adjusting the LCD |
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| contrast. |
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Calls are not integrated. |
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Possible Reason: | The cables between the SID and the INTUITY System |
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| may not be connected correctly. |
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Remedy: | Refer to Chapter 4, "Hardware Installation", and check |
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| the cable connections. |
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Possible Reason: | The INTUITY System may not be administered |
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| correctly. |
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Remedy: | Check the administration of the system using Chapter 6 |
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| of this document. |
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Possible Reason: | The SID may be administered incorrectly. |
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Remedy: | Refer to Chapter 8, "Switch Integration Device |
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| Administration", and check the administration of the |
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| system. Make sure the channels and extensions are |
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| configured correctly. |
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Possible Reason: | The baud rate for the |
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| connection may not be set correctly. |
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