Installing SID Software on the INTUITY System
Start the Voice System
Restart the voice system for the INTUITY system to accept and process calls. Use the following procedure to start the voice system.
1.Starting at the INTUITY Administration menu, select the following series of menu options:
>Customer/Services Administration
>System Management
>System Control
>Start Voice System
You see messages indicating that the voice system is being restarted.
When the process finishes, you see the following message:
Startup of the Voice System is complete
Press ENTER to continue...
2.Press ENTER .
You see the System Control menu.
3.Press CANCEL until you see the INTUITY Administration menu.
Turn on Transfer Feature
After you install the NEAX software and restart the voice system, you need to turn on the transfer feature in INTUITY AUDIX. For this procedure, see INTUITY AUDIX Administration,