Introduction and Requirements for Integration
1. Incoming call sent |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
to the 1st extension |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||
of the UCD Group. |
|
|
|
| BUSY |
|
|
| 5001 |
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
| |||||||||||
The extension is busy. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||||
2. The call Hunts |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
|
| BUSY |
|
|
|
|
|
|
|
|
|
| ||||||||
to the next |
|
|
| 5002 |
|
|
|
|
| |||||||||||
extension which |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||||
is also busy. |
|
|
|
|
|
| OPEN |
|
|
|
|
|
| Completed Call | ||||||
|
|
|
|
|
|
|
| 5003 |
| |||||||||||
3. The call finds an |
|
|
|
|
| |||||||||||||||
|
|
|
|
|
|
|
| |||||||||||||
|
|
|
|
|
| |||||||||||||||
open extension. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||||
The call is completed |
|
|
|
|
|
|
|
|
|
| ||||||||||
using the open extension. |
|
|
|
|
|
|
| 5004 |
| |||||||||||
|
|
|
|
|
|
|
| |||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Figure 1-1 UCD Group Hunting Process
By administering the UCD group, you enable the switch to support the following features.
■Calling party information for incoming calls
■Call forward to a personal extension
■Set and cancel message waiting indications
Subscribers also use the UCD central number to access the INTUITY Messaging System.
Before you connect the NEAX 2400 MCI to the SID and the INTUITY System, confirm that you have all required hardware and software integration components. This chapter provides you with hardware and software diagrams, checklists, and explanations. Use the information to confirm that you have all required integration components.