Glossary

1A ESS Switch

An AT&T central office switch that can be integrated with the INTUITY system.

5ESS Switch

An AT&T central office switch that can be integrated with the INTUITY system.

A

accessed message

A voice mail message that was received and scanned (either the entire message or just the header).

ACD

See automatic call distribution.

activity menu

The list of options voiced to INTUITY AUDIX subscribers when they first access the system. Selecting an activity is the starting point for all user operations.

ADAP

See administration and data acquisition package.

address

INTUITY AUDIX subscriber identification, containing the subscriber’s extension and machine, that indicates where the system needs to deliver a voice mail message. An address may include sev- eral subscribers or mailing lists. Name or number addressing can be selected with the *A com- mand.

adjunct

A separate system closely integrated with a switch, such as an INTUITY system or a call manage- ment system (CMS).

administration

The process of setting up a system (such as a switch or a voice messaging system) to function as desired. Options and defaults are normally set up (translated) by the system administrator or ser- vice personnel.

administration and data acquisition package (ADAP)

A software package that allows the system administrator to transfer system subscriber, mainte- nance, or traffic data from an INTUITY AUDIX system to a personal computer (PC).

ADU

See asynchronous data unit.

alarm log

A list of alarms that represent all of the active or resolved problems on an INTUITY system. The alarm log is stored in a software file on disk and can be accessed either locally or remotely on a terminal connected to the system.

alarms

Hardware, software, or environmental problems that may affect system operation. Alarms are classified as major, minor, or warning.

Issue 2 December 1995 GL-1

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AT&T 2400 1A ESS Switch, 5ESS Switch, Accessed message, Activity menu, Address, Adjunct, Administration, Alarm log, Alarms