AT&T 2400 manual Do-Not-Disturb, Gradual Cut-to-Service

Do-Not-Disturb

Do-Not-Disturb

Look for features on your switch that adapt themselves especially well to lodging situations. One example is the Do-not-Disturbfeature on some switches. This feature makes it possible to request that a particular extension not receive calls until a specified time. At the specified time, the switch automatically deactivates the feature and allows calls to terminate normally at the extension.

If this extension is covered by the INTUITY system hunt group, then calls received while Do-Not-Disturbis active will be recorded for later retrieval.

Cut-to-Service

Acut-to-service of the INTUITY Lodging application amounts to changing the coverage path for each guest extension to the INTUITY system hunt group. The associated system must be completely installed before you cut the INTUITY Lodging application into service. Furthermore, all INTUITY system initial administration, associated switch administration, and acceptance tests must be completed.

Some switching systems make it possible to group these extensions as a set allowing the coverage path to be changed simultaneously. Most switching systems permit changing the coverage path for guest extensions one extension at a time. You may use either method.

Gradual Cut-to-Service

Using this cut-to-service strategy, enter guests into the INTUITY Lodging system as they check in. Only new guests, not current guests, receive INTUITY Lodging services.

The advantages of this method include:

■Attendants can learn the new system while only a portion of guests are also learning to use it.

■Guests do not have to learn both the previous and the new systems. Current guests use the previous system; new guests use the INTUITY Lodging system.

■Custom passwords and language options can be assigned to each guest as the guest is checked in.

Gradually cut-to-service as follows:

1.Administer your switch to send the guests’ telephone call coverage to the INTUITY system hunt group.

2.Check in each new guest as described in INTUITY Lodging Administration and Feature Operations, 585-310-559.

Issue 2 December 1995 C-5