NEAX 2400 Switch Administration

5.In the second STN field, enter the second voice mail port station you need to assign to the UCD group.

Using the 500, 501, 502, and 503 example, enter 501 as the second voice mail port station.

6.Repeat Step 5 until you enter all voice mail port extensions in the UCD group. The system continues to ask for voice mail port extensions until you enter the enough stations to match the CNT field.

In the examples above, CNT was set to 4. Extensions 500, 501, 502, and 503 were assigned to the UCD group. 503 is the fourth and last extension.

7.After you enter the last extension for the UCD group, you see the message WRT? on the screen. Enter Y to confirm and save the information you entered.

8. Press / to exit the screen and return to the Station Data Commands menu.

Setting Up a UCD Overflow Group

On the NEAX 2400 switch, you can create a maximum of 7 UCD groups with 20 station extensions in each UCD group. If all the extensions in a UCD group are busy, calls do not automatically transfer to the next group. You must use the UCD Overflow feature to link the groups together. By using the UCD Overflow feature, an incoming call transfers from a busy UCD group to another UCD group. If you plan to use an INTUITY System with more than 24 ports, you must use the UCD overflow feature.

NOTE:

The NEAX 2400 switch must have software version 4200 or greater to support UCD overflow. If the switch does not contain software version 4200 or greater, the SID only supports 20 voice mail extensions, the maximum allowed in one UCD group.

Use the following instructions to administer UCD Overflow.

1.Use the instructions in the previous section, “"Assign Voice Mail Extensions to a UCD Group"” to assign all voice mail ports to UCD groups.

For example, if you are setting up an INTUITY System with 24 ports, you could set up 4 UCD groups with 6 ports in each group. Determine the best method for your application.

2.After you create all necessary UCD groups and return to the Station Data Command menu, enter 15 to select the Assignment of UCD Overflow option.

7-8Issue 2 December 1995

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AT&T 2400 manual Setting Up a UCD Overflow Group