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Procedure 1: Verifying that the Printer is On and Online
Check the following items to make sure the printer is ready to print.
1.Is the printer plugged in and turned on?
Make sure the printer is plugged in and turned on. If the problem persists, you may have a defective power cable, power source, or printer.
2.Is the printer online?
The online Ready light should be lit. If it is not, press the appropriate buttons (for example, Start, Pause/Resume, or press to access the menus) to place the printer online.
3.Is the printer’s control panel display blank (on printers with displays)?
■Make sure the printer is turned on.
■Make sure the HP Jetdirect print server is installed correctly.
■Make sure the printer is not in Power Save mode.
4.Does a message other than READY appear on the printer control panel display?
■See Procedure 3 in this section for a list of
■See your printer documentation for a complete list of control panel messages and corrective actions.
ENWW | Troubleshooting the HP Jetdirect Print Server 189 |