8
Troubleshooting the HP Jetdirect Print Server
Introduction
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server.
A flowchart guides you to the correct procedures for troubleshooting the following:
●Printer problems
●HP Jetdirect hardware installation and connection problems
●
To troubleshoot your HP Jetdirect print server, you may need the following items:
●A Jetdirect configuration page (see Chapter 9)
●A Printer Configuration or Diagnostic Page
●Documentation that came with your printer
●Documentation that came with your HP Jetdirect print server
●The diagnostics tools and utilities provided with your network software (for example, Novell NetWare utilities, TCP/IP utilities, or network printer management applications such as HP Web Jetadmin)
Note | Frequently asked questions about installing and |
| configuring HP Jetdirect print servers can be found |
| by searching for your HP Jetdirect product at |
| http://www.hp.com/support/net_printing. |
|
|
ENWW | 185 |
