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625n Gigabit Ethernet Print Server
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Administrator’s Guide HP Jetdirect Print Servers
Models:
625n Gigabit Ethernet Print Server
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Troubleshooting
Install
Error codes
Password
Default IP Address
Login
HP Web Jetadmin
Wireless Diagnostics
Configuring for LPD Printing
Symptoms
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Administrator’s Guide
HP Jetdirect Print Servers
Models: 620n
en3700
ew2400
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Contents
HP Jetdirect
Administrator’s Guide HP Jetdirect Print Servers
Trademark Credits
Table of Contents
Troubleshooting the HP Jetdirect Print Server
Configuring for LPD Printing
Security Features
HP Jetdirect Configuration
HP Jetdirect EIO Control Panel Menu
OpenSSL Statements Index
Introducing the HP Jetdirect Print Server Introduction
Supported Products
Supported Print Servers
Supported Network Protocols
DLC/LLC
Supported Network Protocols
TCP/IP
Microsoft Windows NT J7942A en3700 J7934A 620n
Security Protocols
Authentication
EAP/802.1X Server-Based Authentication
Snmp IP and IPX
Wireless Print Server Authentication
Supplied Manuals
Firmware Upgrades
Firmware Installation Tools
HP Support
Introducing the HP Jetdirect Print Server
HP Support By Phone
Product Accessibility
Product Registration
HP Software Solutions Summary Introduction
HP-UX
Software Solutions
Operating Environment Function Remarks
TCP/IP, IPX/SPX
Software Solutions 3
Ndps
HP Software Solutions Summary
HP Jetdirect Printer Installer for
Unix
HP Web Jetadmin
System Requirements
Installing HP Web Jetadmin
Verifying Installation and Providing Access
Configuring and Modifying a Device
Removing HP Web Jetadmin Software
Internet Printer Connection Software
HP-Supplied Software
HP Software Supported Proxies
Microsoft Supplied Software
HP Software System Requirements
Windows 2000/XP/Server 2003 Integrated Software
Address 192.160.45.40. /ipp/port1 is
Novell Supplied Software
Windows Me IPP Client
Features
HP IP/IPX Printer Gateway for Ndps
Configure Mac OS
To Get the Software
Installing the Printer Software
HP LaserJet Utilities for Mac OS
Configuring the Printer
Running the HP LaserJet Utility
Verifying Network Configuration
Renaming the Printer
Selecting a Zone
Dialog box, you must still select it. Your printer
Selecting Your Printer
If your printer is the only name listed
Testing the Configuration
Set Background Printing to on or OFF
TCP/IP Configuration Introduction
Server-Based and Manual TCP/IP Configuration
Default IP Address Will Be Assigned
Default IP Address
Default IP Address Will Not Be Assigned
Default IP Address Configuration Options
Default IP Parameter
Default IP on Wireless and Wired Print Servers
Dhcp Requests Enable/Disable
TCP/IP Configuration Tools
TCP/IP Configuration
Using BOOTP/TFTP
Systems That Use Network Information Service NIS
Why Use BOOTP/TFTP?
BOOTP/TFTP on Unix
Bootp broadcast packets may not be
Configuring the Bootp Server
HP recommends that the Bootp server be located
Properly configured
Bootptab File Entries
Tags Supported in a BOOTP/DHCP Boot file 1
2132 Option
Tags Supported in a BOOTP/DHCP Boot file 2
Description
Lease-time
Tags Supported in a BOOTP/DHCP Boot file 3
2132 Option T149
Tftp Configuration File Entries
Tags Supported in a BOOTP/DHCP Boot file 4
T150
TCP/IP Configuration
List of Supported Tftp Commands 1
AppleTalk
List of Supported Tftp Commands 2
Other Settings
Support
Tftp Configuration File Parameters 1
Tftp Configuration File Parameters 2
Tftp Configuration File Parameters 3
Tftp Configuration File Parameters 4
Allow netnum mask
Tftp Configuration File Parameters 5
Tftp Configuration File Parameters 6
Tftp Configuration File Parameters 7
Tftp Configuration File Parameters 8
Tftp Configuration File Parameters 9
Tftp Configuration File Parameters 10
Tftp Configuration File Parameters 11
Tftp Configuration File Parameters 12
Using Dhcp
Unix Systems
Windows Systems
Windows NT 4.0 Server
TCP/IP Configuration
TCP/IP Configuration
TCP/IP Configuration
To Discontinue Dhcp Configuration
NetWare Systems
If you choose to re-enable a Dhcp configuration
Using Rarp
If your system uses Network Information Service
Using the arp and ping Commands
Once the IP address has been set on the print server
Using Telnet
Creating a Telnet Connection
Route add Jetdirect IP Address system IP Address
Route add 192.0.0.192
Typical Telnet Session
User Interface Options
Command Line Interface Default
Telnet Commands and Parameters 1
User Control Commands
Telnet Commands and Parameters 2
Command Description
Telnet Commands and Parameters 3
Poor/Marginal/Good/Excellent Indicates the detected
Telnet Commands and Parameters 4
Wireless Diagnostics
Telnet Commands and Parameters 5
TCP/IP Main Command Description
Telnet Commands and Parameters 6
TCP/IP Print Options Command Description
Telnet Commands and Parameters 7
TCP/IP LPD Queues Command Description
TCP/IP Other Command Description
Telnet Commands and Parameters 8
TCP/IP Access Control Command Description
Telnet Commands and Parameters 9
Telnet Commands and Parameters 10
Telnet Commands and Parameters 11
Telnet Commands and Parameters 12
TCP/IP Diagnostics Command Description
Telnet Commands and Parameters 13
Snmp Traps Command Description
Telnet Commands and Parameters 14
AppleTalk Command Description
Telnet Commands and Parameters 15
Other Command Description
Telnet Commands and Parameters 16
Telnet Commands and Parameters 17
Support Command Description
Or an intranet
Telnet Commands and Parameters 18
Menu Interface
Example Using the Menu Interface
Using the Embedded Web Server
Using Telnet to Erase the Existing IP Settings
Using the Printer Control Panel
Moving to Another Network
Using the Embedded Web Server Introduction
For network parameter descriptions, see Networking Tab
Compatible Web Browsers
Supported HP Web Jetadmin Version
Requirements
Browser Exceptions
Viewing the Embedded Web Server
Entering the IP Address
Operating Notes
HP Jetdirect Home Tab
HP Jetdirect Home Page Items 1
HP Jetdirect Home Page Items 2
LAA
Networking Menu Items
Networking Tab
Sending Product Information to HP
Network Settings
Wireless Ethernet
Using the Embedded Web Server
Configuration Parameters 1
Configuration Parameters 2
WPA-PSK
802.11 Configuration Parameters 3
Configuration Parameters 4
TCP/IP Settings 1
TCP/IP Settings 2
TTL/SLP
TCP/IP Settings 3
BOOTP/DHCP
IPX/SPX Settings 1
IPX/SPX Settings 2
Be followed by a number to indicate that it is a duplicate
AppleTalk Settings
AppleTalk
Available zones
Snmp Settings 1
Snmp
Snmp v1/v2c is disabled, some port monitors or discovery
Other Settings
Snmp Settings 2
Utilities may not operate properly
Misc. Settings
Miscellaneous Settings 1
Miscellaneous Settings 2
Miscellaneous Settings 3
Miscellaneous Settings 4
Miscellaneous Settings 5
Firmware Upgrade
Then click Upgrade Firmware LPD Queues
LPD Queue Parameters 1
LPD Queue Parameters 2
LPD Queue Parameters 3
Value
Using the Embedded Web Server
On the Jetdirect configuration
USB Settings
10 USB Settings
USB Item Description
Select Language
Privacy Settings
Settings
Support Info
Wizard
Restore Defaults
Status
11 Wizard Security Levels 1
Security Level Description
11 Wizard Security Levels 2
Authorization
Admin. Account
Certificates
Configuring Certificates
Choose from the options listed
12 Certificate Configuration Screens 1
Certificate Options
12 Certificate Configuration Screens 2
Certificate Validity
Certificate Information
12 Certificate Configuration Screens 3
Install Certificate, or Install CA Certificate
Common Name. Required
Export the Jetdirect certificate and private key
12 Certificate Configuration Screens 4
Import Certificate and Private Key
Access Control
IP Address Mask Description
Mgmt. Protocols
Web Mgmt
Snmp
Using the Embedded Web Server
Multicast IPv4
Other
13 Other Protocols 1
802.1x Authentication
13 Other Protocols 2
14 802.1X Configuration Settings 1
14 802.1X Configuration Settings 2
Wireless
Configuration
Network Statistics
Help
HP Web Jetadmin
Other Links
Support
Configuring for LPD Printing Introduction
LPD on Unix Systems
Program Name Purpose of Program
About LPD
LPD Programs and Protocols
Setting Up IP Parameters
LPD Setup Overview
Requirements for Configuring LPD
Supported Queue Names
Setting Up Print Queues
Printing a Test File
Example Printcap Entries for Ascii or Text Printers
Configuring Print Queues for BSD-based Systems
LPD on Unix Systems
Configuring for LPD Printing
Configuring Print Queues Using SAM HP-UX systems
For HP-UX systems, substitute lp -dfor lpr -P
Installing TCP/IP Software
LPD on Windows NT/2000/Server 2003 Systems
Configuring for LPD Printing
Select and enable Other Network File and Print Services
Add LPR compatible printer window
Configuring for LPD Printing
Configuring a Network Printer for Windows NT 4.0 Systems
Click Add Port
Printing from Windows Clients
Verifying the Configuration
LPD on Windows XP Systems
Adding Windows Optional Networking Components
Configuring a Network LPD Printer
Adding a New LPD Printer
LPD on Mac OS Systems
Setting Up Mac OS
Assigning an IP Address
Configuring for LPD Printing
FTP Printing Introduction
FTP Connections
Using FTP Printing
Print Files
Control Connection
Data Connection
FTP Login
FTP Login Example
Ending the FTP Session
Commands
User Commands for HP Jetdirect FTP Server 1
User Commands for HP Jetdirect FTP Server 2
Example of an FTP Session
This is an example of a typical FTP printing session
Security Features Introduction
Secure Embedded Web Server Management
Summary of HP Jetdirect Security Features 1
IP Administrator Password
Network Protocol Control
Authentication and Encryption
Summary of HP Jetdirect Security Features 2
IP Access Control List
Telnet Control
Snmp
Summary of HP Jetdirect Security Features 3
HP Web Jetadmin Password and Profiles
Printer Control Panel Lock
Settings Level of Access Control
Using Security Features
Settings for Access Control 1
Low
Settings for Access Control 2
High
Troubleshooting the HP Jetdirect Print Server Introduction
Resetting to Factory Defaults
HP LaserJet Printer with Internal EIO Print Server
HP Jetdirect External Print Servers
General Troubleshooting
Troubleshooting Chart Assessing the Problem
Procedure 1 Verifying that the Printer is On and Online
Procedure 2 Printing an HP Jetdirect Configuration
Procedure 3 Resolving Printer Display Error Messages
Troubleshooting the HP Jetdirect Print Server
Connector has indicator lights to
Troubleshooting the HP Jetdirect Print Server
Telnet IP address port
Troubleshooting Wireless Print Servers
Unable to Communicate During Initial Setup
Unable to Communicate After Initial Setup
My Configured Channel Does Not Match the Configuration
Corrective Actions
Symptoms
Improving Reception and Performance
Firmware Download Failure
Troubleshooting an LPD Unix Configuration
HP-UXenable qname
HP Jetdirect Configuration Introduction
Status Field Error Messages
Configuration Page Format
Typical Jetdirect Configuration
Section Name Description
IPX/SPX
HP Jetdirect Configuration 1
Configuration Page Messages
HP Jetdirect Configuration/General Information
Message Description
HP Jetdirect Configuration 2
USB Speed
USB Printer Settings
USB Settings
Status/Error Messages
Wireless Settings
Wireless Settings 1
Ssid
802.11 Wireless Settings 2
Wireless Settings 3
SSL/TLS
Security Settings
Security Settings 1
Community name is a password for write access to Snmp
Security Settings 2
Configured on the HP Jetdirect print server. An Snmp set
Control functions Snmp SetRequests on the HP Jetdirect
Security Settings 3
Network Statistics
Host Name
TCP/IP Configuration Information 1
TCP/IP Protocol Information
IP Address
TCP/IP Configuration Information 2
TCP/IP Configuration Information 3
TCP/IP Configuration Information 4
WEB Jetadmin URL
Primary Frame
IPX/SPX Configuration Information 1
IPX/SPX Protocol Information
Type
IPX/SPX Configuration Information 2
Novell NetWare Configuration Information 1
Novell NetWare Parameters
Queue Poll
Novell NetWare Configuration Information 2
Attached Server
Interval
AppleTalk Configuration Information
AppleTalk Protocol Information
DLC/LLC Protocol Information
10 DLC/LLC Configuration Information
Disabled Indicates that DLC/LLC was manually disabled
Indicates the current DLC/LLC protocol status
Error Code Description Message
Error Messages
11 Error Messages 1
11 Error Messages 2
11 Error Messages 3
11 Error Messages 4
11 Error Messages 5
11 Error Messages 6
11 Error Messages 7
11 Error Messages 8
11 Error Messages 9
11 Error Messages 10
11 Error Messages 11
TCP/IP Overview Introduction
Internet Protocol IP
User Datagram Protocol UDP
IP Address
Transmission Control Protocol TCP
IP Address Network Portion
IP Address Host Portion
Table A.1 IP Address Class Format
Table A.2 Network Class Characteristics
IP Address Structure and Class
Class First Address Second Third Address Fourth Byte
Configuring IP Parameters
Dynamic Host Configuration Protocol Dhcp
Subnets
Subnet Mask
Syslog Server
Default Gateway
Gateways
Syslog Server
Messages are disabled
Table A.4 HP Jetdirect Syslog Parameters
Is not restricted
TCP/IP Overview
HP Jetdirect EIO Control Panel Menu Introduction
Menu Item Description
Classic Control Panel
Table B.1 HP Jetdirect Classic Control Panel Menu 1
CFG IPX/SPX=
Table B.1 HP Jetdirect Classic Control Panel Menu 2
CFG TCP/IP=
WEB=
Table B.1 HP Jetdirect Classic Control Panel Menu 3
CFG LINK=
SECURITY=
Config Method
Menu Item Options Description of settings
TCP/IP Enable
Graphical Control Panel
Dhcp Release
Manual Settings
Table B.2 HP Jetdirect Graphical Control Panel Menu 2
Dhcp Renew
Table B.2 HP Jetdirect Graphical Control Panel Menu 3
Table B.2 HP Jetdirect Graphical Control Panel Menu 4
OpenSSL Statements
OpenSSL License
Original SSLeay License
Index
ARP Duplicate IP Address
Index
ERR Negotiating Buffer Size
Https
NDS Authentication Error Connection State Error
Novram Error
Tftp Snmp
Unable to Attach to Queue 229 Connect Dhcp Server
Xmit Collisions 214 Xmit Late Collisions
Hewlett-Packard Development Company, L.P English
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