Wireless LAN Mobility System
3CRWXR10095A, 3CRWX120695A, 3CRWX440095A
 3Com Corporation 350 Campus Drive Marlborough, MA USA
United States Government Legend
 Contents
 Site Objects Alerts Panel Content Panel Monitor Tab
Starting 3WXM
 Planning the 3COM Mobility System
130
 Configuring WX System and Administrative Parameters
210
 Configuring IP Aliases
Configuring DNS 230 Configuring NTP 231 Configuring ARP 233
226
245
 268
Creating and Managing Users in the Local User Database
285
300
 Managing Certificates
 361 Displaying 802.11 Coverage 362
364
394
397
 448 Generating a Radio Details Report 449
423
430
 Using 3WXM with HP Openview
 Obtaining Support for Your Product
Register Your Product 497
Page
 Icon Description
Conventions
List conventions that are used throughout this guide
 Including new features and bug fixes
3WXM for advanced configuration and management
Documentation
This manual uses the following text and syntax conventions
 Comments
Pddtechpubscomments@3com.com
 Example
 Hardware
Requirements
Hardware
Requirements for
 Hardware Requirements for 3WXM Monitoring Service
Hardware Requirements for Running 3WXM Monitoring Service
Hard drive space Available Monitor resolution
Number Radios WX Switches 50+ WX Switches
 Preparing for
Installation
Software
 Installing 3WXM
 If Autorun is disabled, follow these steps
 Using the Installation To use the installation wizard
Wizard
 Installing 3WXM
 Installing 3WXM
 Installing the HP To install the HP OpenView plug-in
OpenView Plug-In
 Installing 3WXM
 Click Get Activation Key
 Installing 3WXM
 Click Uninstall
 Click Continue
 Manager 3WXM interface
Switches or monitor network data
Overview
 Working with the 3WXM User Interface
 Menu Options
Main 3WXM
Window
View Object Details or View Alerts from the main toolbar
 3WXM Menu Options
Menu Menu Option Description
 To add a WX switch
 Devices Apply Auto-Tune
 Association failure rates
 Open the 3Com 3WXM Administrator’s
 Organizer Panel
 Working with the 3WXM User Interface
 Select an object Details are displayed here
 Settings for the following management services
Object
 Object Description
Location Policy
 Working with the 3WXM User Interface
 WX Switch Objects
Mobility Domain Objects
 Ports/MAPs
 Lists the object that can appear under Third Party APs
Third Party AP Objects
 Content panel with more details
Alerts Panel
 Lists the types of alerts displayed in the Alerts panel
Alert Category Description
 Toolbar option of the main 3WXM window
Content Panel
Content panel displays information for objects selected
 Monitor Tab Explore Window
 Working with the 3WXM User Interface
  Green Up
 Monitor Tab Status Summary Window
 Monitor Tab Client Monitor Window
 Monitor Tab RF Monitor Window
 Monitor Tab RF Trends Window
 Working with the 3WXM User Interface
 Resolutions Error/Warning Details
 Working with the 3WXM User Interface
 Content Panel
 Information panel
 Configuration
Wizards
 Working with the 3WXM User Interface
 Configuration Wizards
 Reports
 Reports
 Copying
Pasting Objects
 New switch appears under the Mobility Domain
Replace
 Enabling Keyboard
Shortcut
Mnemonics
Windows XP Only
 Enabling Keyboard Shortcut Mnemonics Windows XP Only
 Working with the 3WXM User Interface
 Switch Manager 3WXM, restricting access to 3WXM, creating
Following steps describe how to start 3WXM
Starting 3WXM
Managing network plans, and defining a Mobility Domain
 Getting Started
 Restricting Access
To 3WXM
 Getting Started
 Monitor Accounts
Monitor accounts
To create a provision or monitor account
Accounts
 Plans
Creating
Managing Network
 Plan
You must select a country code before continuing
 Saving a Network Plan
 Creating and Managing Network Plans
 Saving a Network Plan with a New Name
 Creating and Managing Network Plans
 Getting Started
 Plan
 Getting Started
 To override another user’s lock
 Getting Started
 Defining a Mobility Domain
 Protocol Port Function
Domain
Traffic Ports Used for AAA Servers and Management Servers
 Do one of the following  To close the wizard, click Finish
 Getting Started
 Provide about your wireless coverage needs
Building Wizard
Network design information
Live network
 Planning the 3COM Mobility System
 OptionDescription
Building Wizard Setup
Toolbar Options on Setup
 Building Wizard Edit Content
 Toolbar Options on Edit Content
Lists the toolbar icons at the top of the floor display area
 Building Wizard Plan RF Coverage
 Toolbar Options on Plan RF Coverage
 Building Wizard Optimize RF Coverage
 Toolbar Options on Optimize RF Coverage
 Building Wizard Report
Toolbar Options on Report
 Creating a Site
Campus
 Planning the 3COM Mobility System
 Creating or
Modifying Buildings in a Site
 Planning the 3COM Mobility System
 Creating or Modifying Buildings in a Site
 Details
Importing or
Drawing Floor
 File Recommendations
 Preparing a Drawing Before Importing It
To prepare a drawing before importing it into 3WXM
 Importing or Drawing Floor Details
 Planning the 3COM Mobility System
 Useful AutoCAD Operations and Naming-Conventions
Importing the Drawing
Operating Tips
Common AutoCAD Layer Names
 Click Import Floor Layout
 Importing or Drawing Floor Details
 To crop the paper space
 Importing or Drawing Floor Details
 To adjust the origin point
Origin point
 New location of origin point
 To adjust the scale
Hiding Layers
 Adding or removing a layer
 Moving an object from one layer to another
 To clean up a drawing
 Planning the 3COM Mobility System
 Importing or Drawing Floor Details
 ObjectAction
To draw an object
Click Finish to save the changes and close the wizard
 Properties
 Floor
Characteristics of a
Specifying the RF
 To create RF obstacles by grouping objects
Go to To use the Create RF Obstacle Dialog box on
To create RF obstacles for an area in a drawing
 To use the Create RF Obstacle Dialog box
 ObjectAction
 Planning the 3COM Mobility System
 Coverage
 To create a wiring closet
 Shared Coverage Areas
 Area
 Drawing a Coverage Area
 Coverage Area Choices wizard appears
 Go to Specifying the Wireless Technology for a Coverage Area
 Specifying the Wireless Technology for a Coverage Area
 Specifying Coverage Area Properties
 Planning the 3COM Mobility System
 Go to Specifying Association Information
Specifying Association Information
 Planning the 3COM Mobility System
 Defining Wireless Coverage Areas
 WX4400 switches support distributed MAP connections only
 Setting Attributes for a Third-Party Access Point
 Planning the 3COM Mobility System
 Configuring Radio Attributes
 Moving the AP Icon to its Floor Location
 Computing MAP Placement
 To specify design constraints
 Computing MAP Placement
 WX4400 switches support indirect MAP connections only
 To compute and place MAP access points
 Go to To review coverage area computation
To review coverage area computation
 Computing MAP Placement
 Planning the 3COM Mobility System
 Locking and Unlocking Coverage Areas
To unlock a coverage area
 Locking and Unlocking MAP Access Points
To lock a MAP
 To assign channels
 Planning the 3COM Mobility System
 To compute optimal power
 Planning the 3COM Mobility System
 To resolve optimal power computation problems
 Verifying the Wireless Network
Resolving coverage gaps
 To place an RF measurement point
  To list disabled access points, select Show Disabled MAPs
 Signal strengths for any location on the floor
To use the RF interactive measurement mode
 Value
Shows the information available in the RF measurement table
RF Measurement Information
 Generating RF Network Design Information
 Reviewing Layout To see the floor layout, click View Layout
Information
 To generate a work order
Click Generate Work Order
 Applying RF Auto-Tuning Settings to the Network Plan
 Click Next. The progress is displayed Click Finish
 Planning the 3COM Mobility System
 WX Switch Wizard
Following figure shows an example of the wizard
  AAA
 WX Switch Wizard Overview
 Settings, and so on. This page is shown above
 WX Switch Wizard Overview
 Configuring WX System and Administrative Parameters
 WX Switch Wizard Overview
 Switch to
Insert Wireless Switch
Adding a WX
Network Plan
 Accessing the WX
Switch Wizard
Configuration file
See Adding a WX Switch to the Network Plan on
 WX Properties
 Configuring VLANs
 Configuring WX System and Administrative Parameters
 Vlan Names
Roaming and VLANs
 Configuring Vlan Basic Properties
 To configure Vlan basic properties
 Adding Ports to a Vlan
 Configuring Spanning Tree Protocol
 Configuring WX System and Administrative Parameters
 Configuring Spanning Tree Port Information
 Configuring Igmp
  To close the wizard and save the changes, click Finish
 Configuring Static Multicast Ports
 Configuring the MSS Dhcp Server
Configuring STP Fast Convergence Features
 Select Spanning Tree Properties
 Select Config Edit
 Configuring WX Management Services
 Setting System To set system information
 Configuring WX System and Administrative Parameters
 Configuring WX Management Services
 Reenabling WebAAA
 To configure Snmp Do one of the following
 Configuring an Snmp To configure an Snmp community string
V1 or V2c Community String
 Configuring an Snmp To configure an SNMPv3 user
V3 User
 Configuring WX System and Administrative Parameters
 To configure a notification target Do one of the following
Configuring a Notification Profile
Configuring a Notification Target
 For SNMPv3, select the USM user
 Setting Up System Logging
 Configuring WX System and Administrative Parameters
 Setting Up a Syslog Server
To set up a syslog server
 Configuring Tracing
Expand Management Services
 To delete a trace Organizer pane, expand the WX switch
Deleting Traces
 To set up a time zone
To set summertime information
 Configuring WX Management Services
 Configuring Wired
Authentication
Wired authentication port is an Ethernet port that has
Wired users is not encrypted after they are authenticated
 Network Ports
Configuring
Other networking devices such as switches and routers
 WX1200 ports support full-duplex mode only
 Configuring Load Sharing
 Configuring IP Services
 Creating Static Routes
 Configuring Default Routes
To close the Create Static Route dialog box, click Finish
 Creating IP Aliases
To create an IP alias Do one of the following
 Setting Up DNS Basic Properties
 Adding DNS Servers
 Click New NTP Server
Setting NTP Properties
Creating NTP Servers
 Adding ARP Entries
 Configuring WX System and Administrative Parameters
 Parameters
 Configuring Wireless Parameters
 RSN
 Configuring a
Service Profile
 Mycorp/mycorp-login.htm
 Encryption
Configuring To configure encryption, follow these steps
Configuring WEP
 Configuring a Service Profile
 WPA and RSN Cipher Suites
Configuring WPA or RSN
WPA and RSN Authentication Methods
 To configure WPA or RSN authentication
 To configure WPA or RSN encryption choices
 To map a service profile to a radio
Profile
 Configuring Wireless Parameters
 Configuring a Radio Profile
 RF Auto-Tuning
 Configuring a Radio Profile
 To apply a radio profile to radios
 MAP Access Points
Configure a MAP port for each directly connected MAP
Directly Connected
Connected and Distributed MAPs combined
 Configuring Wireless Parameters
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 Configuring Wireless Parameters
 Transmit Power box, specify the transmit power for the radio
 Configuring Wireless Parameters
 Configuring Directly Connected MAP Access Points
 Access Points
WX Switch Model Maximum Maximum Booted Configured
Distributed MAP
Indirectly connected MAP
 Configuring Distributed MAP Access Points
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 Configuring Distributed MAP Access Points
 Configuring Wireless Parameters
 Authorization ,
 Overview on
Connecting to
Server Groups
 To change default values for Radius parameters
 To define a Radius server
 Connecting to Radius Servers and Server Groups
 To define a Radius server group
 Managing Users
Local User
Database
Changing the Order in a Radius Server Group
 Database
To configure user authentication properties
You can create two types of users in the local database
 To configure user group authentication properties
Click Choose Available
 To configure MAC address user authentication properties
Local database
 Click Choose Available
 To configure user authorization attributes
 Authentication Attributes for Local Users
Attribute Description Valid Values Encryption-type
End-date
Start-date,end-date, or both
 Idle-timeout
Attribute Description Valid Values Filter-id
 Attribute Description Valid Values Mobility-profile
 Start-date
Attribute Description Valid Values Session-timeout
Ssid
 Attribute Description Valid Values Time-of-day
Url
 Attribute Description Valid Values Vlan-name
 Accept user globs and MAC address globs
User Globs
 MAC Address Globs
Vlan Globs
 To set the authentication method for administrator access
 To set the accounting method for administrator access
 Managing Administrator
Console Access Rules
 Configuring and Managing Access Rules for Network Users
Authentication
 Authentication Types
MSS provides the following types of authentication
 Authentication Algorithm
 To 802.1X? Yes
 Ssid Name Any
Last-Resort Processing
 User Credential Requirements
Page
 Authentication To configure authentication rules
Page
 To configure authentication settings
Page
 Accounting
Page
 To change the order of access rules
Location Policies
About the Location
Policy
  Ports
To create a location policy rule
 Configuring Location Policies
 Click Close
 Configuring AAA for Clients of Third-Party APs
To create a proxy authentication rule
 To create a Radius proxy client entry
 To configure a port as a Radius proxy for an Ssid
 Mobility Profiles
Included, or you can specify a list of ports to be included
Attribute VSA
To create a Mobility Profile
 Using Access
Creating Access
Control Lists for
Security
 Defining Access Control Entries
Setting Up ACL Basic Properties
Go to Defining Access Control Entries
 Creating an IP ACE
Page
 Creating a TCP or UDP ACE
 Type box, specify the Icmp type used to filter Icmp packets
Creating an Icmp ACE
To define the action of the ACE
 Icmp Messages and Codes
Icmp Message Type Number Code Number
 IP Protocol Number
Creating a Layer 4 Protocol ACE
Commonly Used IP Protocol Numbers
 For a complete list of IP protocol numbers, see Click Finish
To add ACEs to an ACL and organize them
 Mapping User-Based ACLs
 Mapping ACLs to Ports, VLANs, or Virtual Ports
Mapping an ACL to a Distributed MAP
ACL Map page, click New
Mapping an ACL to a Vlan
 Mapping an ACL to a Port
Mapping an ACL to a Virtual Port
 Configuring 802.1X Parameters
 Attempts
 Click Finish
Page
 Chapter where the options are described
Managing WX
System Files
WX File Management Options in 3WXM
 Network on
 Switch
Configuration into
Not defined in 3WXM, uploading the WX configuration creates
Uploading a WX
 To upload a WX switch configuration
 Verifying
 Toolbar Options on Verification Tab
Refresh Refreshes the data Options
 To resolve an error or warning
 To globally disable a warning or error
To disable a specific instance of a warning or error
Select the warning or error message
 Or for specific instances
To disable or reenable a rule
To change verification options
 Managing WX System Images and Configurations
 Network
Changes
 Toolbar Options on Managed Devices Tab
 Changes To review changes
 To accept network changes
To deploy local changes
Click Deploy Now
 Options Alerts panel
To undo changes
Nonmatching
 To modify configuration polling options
 Network Plan to
Switches from a
Deploying WX
 Distributing Image
Files
 To distribute a system image
Click Distribute
 Importing Exporting WX switch Configuration Files
Distributing WX Configuration Files
To distribute a WX configuration file
Select Distribute Config Click Distribute
 Importing and Exporting WX switch Configuration Files
 Managing WX System Images and Configurations
 Managed
Applying Policies
How Changes Are
 For This Feature Area See
Configuring a Policy
Configuration Information
 Reviewing Applying Policy Settings
Configuration Information
 Click Review Changes
Rebooting WX
Switches or MAP Access Points
  802.1X-EAP certificate for a WX switch
 WebAAA certificate for a WX switch
When 3WXM connects to 3WXM Services or a WX switch,
Distributing PKS #12 files
 To process a certificate
Processing
Certificates
 Managing
Certificate that is stored in the 3WXM certificate store
To review certificate details
Select Tools Certificate Management
 Managing Certificates
 Switches and shows information based on those traps
Statistics and the event log
 Accessing
To access monitored data
Requirements for
Monitoring
 Using the Explore Window
  Green Up
 Toolbar Options in Link View of Explore Window
IconDescription
 Lists the options on the toolbar in the floor view
Toolbar Options in Floor View of Explore Window
 Toolbar Options in Floor View of Explore Window
 Monitoring the Network
 Using the Explore Window
 Monitoring the Network
 Coverage Display Options in Explore Window
Display Option
 3Com radio on the floor
To take an RF measurement
 RF measurement point Rssi measurements
 Status Summary window shows the operational status of 3Com
Using the Status
Summary Window
 Using the Client
Monitor Window
Activity on the network
Toolbar Options in Client Monitor Window
 To refresh the data on demand
To refresh the data automatically
 Data Displayed When a Mobility Domain or Site is Selected
Client Activity Columns When a Mobility Domain is Selected
 Number of times authentication for a client failed
 Data Displayed When a Switch, MAP, or Radio is Selected
Client Activity Columns When a Mobility Domain is Selected
 Ssid
 Column Description
Activity Details for Authentication Failure
Activity Details for Association Failure
 Activity Details for Authorization Failure
Peap
 Activity Details for Authorization Successful
ColumnDescription
 DOT1X
 Activity Details for Client Cleared
Activity Details for Disassociation
 Activity Details for Dot1x Failure
 Data Displayed When a Mobility Domain is Selected
Activity Details for Roam
 Client Sessions Columns When a Mobility Domain is Selected
 Data Displayed When the Scope is a Mobility Domain
Client Sessions Columns When Scope Is a Mobility Domain
 Data Displayed When a WX Switch, MAP, or Radio is Selected
 Displaying Session Details
Session Properties Columns
 Authentication Server
 New location
 Session Statistics Columns
 Session Statistics Columns
 Location History Columns
 Clients on the watch list by MAC address
Adding a Client to the Watch List
  natasha@example.com
 Using the Client Monitor Window
 Displaying the Client Watch List
 Details are displayed on the following tabs
Removing a Client from the Watch List
 Session
Displaying a Client’s Geographical Location
Terminating a Client’s To terminate a client’s session
 Using the RF
 RF Neighborhood lists the other transmitting devices that
Radio can hear
Ssid the radio can hear
 Displaying RF
Window
 RF Monitor RF Neighborhood Columns
Mapping
Window
 RF Monitor Activity Log Columns
 Statistics
RF Monitor Environment Columns
 Can indicate interference from a non-802.11 device
 RF Trends Columns
As cordless phones and webcams, appear to generate
 To access performance statistics from the network
Statistics
 Accessing Realtime Performance Statistics
 Monitoring the Network
 Accessing Realtime Performance Statistics
  Octets In/Out  Packets In/Out  Errors In/Out
Viewing Current Data
 Viewing Historical Data
 Viewing Data in Percentages
 Accessing Realtime Performance Statistics
 Exporting Performance Data
To export data to a file
 Accessing the Event
Log
Displaying
Event log
 Using Predefined Event Filters
Toolbar Options on Event Tab
 Filtering Events by Content
To filter messages by content
 Monitoring the Network
 Saving Filters
Filtering Events by Severity
Filtering Events by Facility
 Deleting Filters
Exporting Filtered Data
 Accessing the Event Log
 Monitoring the Network
 Users
 Both enabled radios and disabled radios perform these scans
Dynamic Frequency Selection DFS
 Notification Type Description
Rogue Detection Requirements
Snmp Notifications for RF Detection
 Other than an associate request flood
 Rogue Detection Lists
 Detecting and Combatting Rogue Devices
 Using the Rogue Detection Tab
 To filter the rogue list
Toolbar Options on Rogue Detection Tab
 Using the Rogue Detection Tab
 To change the scope of the rogue list
Current, Current Hour, Current Day, and History Tabs
 Activity Log Tab
Listeners Tab
Rogue Details Columns
Rogue Listener Details Columns
 Displaying a
Rogue’s
Geographical
Location
 Adding a Device to
Attack List
To add a device to the ignore list
They are present on the network
 Converting a Rogue
Into a Third Party
 Configuring RF
Adding a Rogue’s
Clients to the Black
List
 Click Permitted OUI List
Type the SSID. c Click Finish
 Configuring RF Detection Options from the Organizer Panel
 Detecting and Combatting Rogue Devices
 Generating Reports
 Work orders
Site Survey
 Generating an
Inventory Report
To generate an inventory report
Click Generate
 Switches
Mobility Domain Configuration Report dialog box appears
Generating a
Mobility Domain
 Configuration Report
WX Configuration Report Sections
 Summary Report
 Details Report
 Click Generate
 Errors Report
 Click Generate
 Generating a Network Usage Report
Network usage report lists network usage statistics
 Summary Report
 Scope is always MAP Radio and cannot be changed
 Details Report
 Generating a Rogue Summary Report
 Click Generate
 Click View Work Order
 Generating Reports
 Importing RF
Measurements
RF obstacle data
Importing Measurements
 Optimizing a Network Plan
 Map name must match the name used in the site survey tool
 Applying the RF Measurements to Floor Plan
 Locating and Fixing
Coverage Holes
Coverage holes by displaying coverage
Locating a Coverage Hole
 Optimizing a Network Plan
 Installed to Network Plan
 Optimizing a Network Plan
 Preparing to Use HP OpenView and 3WXM
From Network Node
Manager
To start 3WXM from Network Node Manager
 Chapter a Using 3WXM with HP Openview
 Change options for network synchronization, user interface
Logging
That system
To change 3WXM preferences, in the main 3WXM window, select
 Resetting
Preferences Values
Changing Network
Synchronization
 Changing Network Synchronization Options
  Multiple Show the topology in multiple windows
Changing User Interface Options
Within Window Style, select one of the following
 Changing Tools
 Changing
Certificate
Check on
Click the Certificate Handling tab
 Typical Client’s Transmit Power
Changing Options
For RF Planning
You can change the following RF planning options
 Chapter B Changing 3WXM Preferences
 To Change a Color
 Defining a Color from the Palette
 Defining a Color by Changing HSB Properties
 Defining a Color by Changing RGB Properties
 Changing 3WXM Logging Options
 Chapter B Changing 3WXM Preferences
 Preferences
 Chapter C Changing 3WXM Services Preferences
 3WXM Services
Services
Starting or
Stopping
 Connecting to 3WXM Services
To connect to 3WXM Services
 Verify that the service is running on the server
 Chapter C Changing 3WXM Services Preferences
 Receiving Service
Changing Service
Settings
Verifying that
 Chapter C Changing 3WXM Services Preferences
 WX connection settings control the timeout and retries for
Service will accept from the WX switches
Click the WXs Connection Settings tab
Changing WX
 Chapter C Changing 3WXM Services Preferences
 Sources of Monitor Data
Monitor tab and for the Performance Statistics window
Windows. lists the source of the data for each window
 Click the Monitoring Settings tab
Polling Interval is 5 minutes and cannot be changed
 Changing Monitoring Settings
 Https//ip-addr
 Managing Network Plans
 Chapter C Changing 3WXM Services Preferences
 Backup
 Chapter C Changing 3WXM Services Preferences
 Register Your
Product
Purchase
Value-Added
 Access Software
Downloads
Telephone
Technical Support
 Contact Us
 US and Canada Telephone Technical Support and Repair
Country Telephone Number
Latin America Telephone Technical Support and Repair
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 Index
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