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HP Manager Software manual Details Report

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Page 443

Generating a Client Details Report 443

5To prevent 3WXM from replacing an existing report of the same type with this new report, click next to Overwrite Existing Files to deselect this option.

6Click Generate.

7When the report is generated, click the report link to view it. The client summary report contains the following sections:

Total Num Sessions

Average SNR

Average RSSI

Session Summary

Client Sessions

SSID Summary

Access Type Summary

Top Bandwidth Sessions

Low RSSI Sessions

Low SNR Sessions

(See “Using the Client Monitor Window” on page 367 for information about the data columns in each section of the report.)

Generating a Client The client details report lists details about current client sessions.

Details Report

The data for this report comes from the monitoring service. The Enable client session collection option, located in the Client Monitor group box of the Monitoring Settings tab, must be enabled. (See “Changing Monitoring Settings” on page 489.)

1Select Reports > Client Details from the toolbar in the main 3WXM window.

The Client Details Report dialog box appears.

2Click Add to add a report filter. The filter configuration fields are activated.

Image 443

HP Manager Software manual Details Report

Contents

3CRWXR10095A, 3CRWX120695A, 3CRWX440095A Wireless LAN Mobility SystemUnited States Government Legend 3Com Corporation 350 Campus Drive Marlborough, MA USAContents Starting 3WXM Site Objects Alerts Panel Content Panel Monitor Tab130 Planning the 3COM Mobility System210 Configuring WX System and Administrative Parameters245 Configuring IP AliasesConfiguring DNS 230 Configuring NTP 231 Configuring ARP 233 226300 268Creating and Managing Users in the Local User Database 285Managing Certificates 397 361 Displaying 802.11 Coverage 362364 394448 Generating a Radio Details Report 449 423430 Using 3WXM with HP Openview Register Your Product 497 Obtaining Support for Your ProductPage Icon Description ConventionsList conventions that are used throughout this guide This manual uses the following text and syntax conventions Including new features and bug fixes3WXM for advanced configuration and management DocumentationPddtechpubscomments@3com.com CommentsExample Requirements for HardwareRequirements HardwareNumber Radios WX Switches 50+ WX Switches Hardware Requirements for 3WXM Monitoring ServiceHardware Requirements for Running 3WXM Monitoring Service Hard drive space Available Monitor resolutionPreparing for InstallationSoftware Installing 3WXM If Autorun is disabled, follow these steps Wizard Using the Installation To use the installation wizardInstalling 3WXM Installing 3WXM OpenView Plug-In Installing the HP To install the HP OpenView plug-inInstalling 3WXM Click Get Activation Key Installing 3WXM Click Uninstall Click Continue Manager 3WXM interface Switches or monitor network dataOverview Working with the 3WXM User Interface View Object Details or View Alerts from the main toolbar Menu OptionsMain 3WXM WindowMenu Menu Option Description 3WXM Menu OptionsTo add a WX switch Devices Apply Auto-Tune Association failure rates Open the 3Com 3WXM Administrator’s Organizer Panel Working with the 3WXM User Interface Select an object Details are displayed here Object Settings for the following management servicesLocation Policy Object DescriptionWorking with the 3WXM User Interface Mobility Domain Objects WX Switch ObjectsPorts/MAPs Third Party AP Objects Lists the object that can appear under Third Party APsAlerts Panel Content panel with more detailsAlert Category Description Lists the types of alerts displayed in the Alerts panelToolbar option of the main 3WXM window Content PanelContent panel displays information for objects selected Monitor Tab Explore Window Working with the 3WXM User Interface „ Green Up Monitor Tab Status Summary Window Monitor Tab Client Monitor Window Monitor Tab RF Monitor Window Monitor Tab RF Trends Window Working with the 3WXM User Interface Resolutions Error/Warning Details Working with the 3WXM User Interface Content Panel Information panel Wizards ConfigurationWorking with the 3WXM User Interface Configuration Wizards Reports Reports Pasting Objects CopyingReplace New switch appears under the Mobility DomainWindows XP Only Enabling KeyboardShortcut MnemonicsEnabling Keyboard Shortcut Mnemonics Windows XP Only Working with the 3WXM User Interface Managing network plans, and defining a Mobility Domain Switch Manager 3WXM, restricting access to 3WXM, creatingFollowing steps describe how to start 3WXM Starting 3WXMGetting Started To 3WXM Restricting AccessGetting Started Accounts Monitor AccountsMonitor accounts To create a provision or monitor accountPlans CreatingManaging Network You must select a country code before continuing PlanSaving a Network Plan Creating and Managing Network Plans Saving a Network Plan with a New Name Creating and Managing Network Plans Getting Started Plan Getting Started To override another user’s lock Getting Started Defining a Mobility Domain Protocol Port Function DomainTraffic Ports Used for AAA Servers and Management Servers Do one of the following „ To close the wizard, click Finish Getting Started Live network Provide about your wireless coverage needsBuilding Wizard Network design informationPlanning the 3COM Mobility System OptionDescription Building Wizard SetupToolbar Options on Setup Building Wizard Edit Content Lists the toolbar icons at the top of the floor display area Toolbar Options on Edit ContentBuilding Wizard Plan RF Coverage Toolbar Options on Plan RF Coverage Building Wizard Optimize RF Coverage Toolbar Options on Optimize RF Coverage Toolbar Options on Report Building Wizard ReportCampus Creating a SitePlanning the 3COM Mobility System Modifying Buildings in a Site Creating orPlanning the 3COM Mobility System Creating or Modifying Buildings in a Site Details Importing orDrawing Floor File Recommendations To prepare a drawing before importing it into 3WXM Preparing a Drawing Before Importing ItImporting or Drawing Floor Details Planning the 3COM Mobility System Common AutoCAD Layer Names Useful AutoCAD Operations and Naming-ConventionsImporting the Drawing Operating TipsClick Import Floor Layout Importing or Drawing Floor Details To crop the paper space Importing or Drawing Floor Details Origin point To adjust the origin pointNew location of origin point Hiding Layers To adjust the scaleAdding or removing a layer Moving an object from one layer to another To clean up a drawing Planning the 3COM Mobility System Importing or Drawing Floor Details ObjectAction To draw an objectClick Finish to save the changes and close the wizard Properties Floor Characteristics of aSpecifying the RF To create RF obstacles by grouping objects Go to To use the Create RF Obstacle Dialog box onTo create RF obstacles for an area in a drawing To use the Create RF Obstacle Dialog box ObjectAction Planning the 3COM Mobility System Coverage To create a wiring closet Shared Coverage Areas Area Drawing a Coverage Area Coverage Area Choices wizard appears Go to Specifying the Wireless Technology for a Coverage Area Specifying the Wireless Technology for a Coverage Area Specifying Coverage Area Properties Planning the 3COM Mobility System Specifying Association Information Go to Specifying Association InformationPlanning the 3COM Mobility System Defining Wireless Coverage Areas WX4400 switches support distributed MAP connections only Setting Attributes for a Third-Party Access Point Planning the 3COM Mobility System Configuring Radio Attributes Moving the AP Icon to its Floor Location Computing MAP Placement To specify design constraints Computing MAP Placement WX4400 switches support indirect MAP connections only To compute and place MAP access points To review coverage area computation Go to To review coverage area computationComputing MAP Placement Planning the 3COM Mobility System To unlock a coverage area Locking and Unlocking Coverage AreasTo lock a MAP Locking and Unlocking MAP Access PointsTo assign channels Planning the 3COM Mobility System To compute optimal power Planning the 3COM Mobility System To resolve optimal power computation problems Resolving coverage gaps Verifying the Wireless NetworkTo place an RF measurement point „ To list disabled access points, select Show Disabled MAPs To use the RF interactive measurement mode Signal strengths for any location on the floorValue Shows the information available in the RF measurement tableRF Measurement Information Generating RF Network Design Information Information Reviewing Layout To see the floor layout, click View LayoutClick Generate Work Order To generate a work orderApplying RF Auto-Tuning Settings to the Network Plan Click Next. The progress is displayed Click Finish Planning the 3COM Mobility System Following figure shows an example of the wizard WX Switch Wizard„ AAA WX Switch Wizard Overview Settings, and so on. This page is shown above WX Switch Wizard Overview Configuring WX System and Administrative Parameters WX Switch Wizard Overview Network Plan Switch toInsert Wireless Switch Adding a WXSee Adding a WX Switch to the Network Plan on Accessing the WXSwitch Wizard Configuration fileWX Properties Configuring VLANs Configuring WX System and Administrative Parameters Roaming and VLANs Vlan NamesConfiguring Vlan Basic Properties To configure Vlan basic properties Adding Ports to a Vlan Configuring Spanning Tree Protocol Configuring WX System and Administrative Parameters Configuring Spanning Tree Port Information Configuring Igmp „ To close the wizard and save the changes, click Finish Configuring Static Multicast Ports Configuring STP Fast Convergence Features Configuring the MSS Dhcp ServerSelect Spanning Tree Properties Select Config Edit Configuring WX Management Services Setting System To set system information Configuring WX System and Administrative Parameters Configuring WX Management Services Reenabling WebAAA To configure Snmp Do one of the following V1 or V2c Community String Configuring an Snmp To configure an Snmp community stringV3 User Configuring an Snmp To configure an SNMPv3 userConfiguring WX System and Administrative Parameters To configure a notification target Do one of the following Configuring a Notification ProfileConfiguring a Notification Target For SNMPv3, select the USM user Setting Up System Logging Configuring WX System and Administrative Parameters To set up a syslog server Setting Up a Syslog ServerExpand Management Services Configuring TracingDeleting Traces To delete a trace Organizer pane, expand the WX switchTo set summertime information To set up a time zoneConfiguring WX Management Services Wired users is not encrypted after they are authenticated Configuring WiredAuthentication Wired authentication port is an Ethernet port that hasNetwork Ports ConfiguringOther networking devices such as switches and routers WX1200 ports support full-duplex mode only Configuring Load Sharing Configuring IP Services Creating Static Routes To close the Create Static Route dialog box, click Finish Configuring Default RoutesTo create an IP alias Do one of the following Creating IP AliasesSetting Up DNS Basic Properties Adding DNS Servers Click New NTP Server Setting NTP PropertiesCreating NTP Servers Adding ARP Entries Configuring WX System and Administrative Parameters Parameters Configuring Wireless Parameters RSN Service Profile Configuring aMycorp/mycorp-login.htm Encryption Configuring To configure encryption, follow these stepsConfiguring WEP Configuring a Service Profile WPA and RSN Cipher Suites Configuring WPA or RSNWPA and RSN Authentication Methods To configure WPA or RSN authentication To configure WPA or RSN encryption choices Profile To map a service profile to a radioConfiguring Wireless Parameters Configuring a Radio Profile RF Auto-Tuning Configuring a Radio Profile To apply a radio profile to radios Connected and Distributed MAPs combined MAP Access PointsConfigure a MAP port for each directly connected MAP Directly ConnectedConfiguring Wireless Parameters „ 112233445566778899aabbccddeeff00 Configuring Wireless Parameters Transmit Power box, specify the transmit power for the radio Configuring Wireless Parameters Configuring Directly Connected MAP Access Points Indirectly connected MAP Access PointsWX Switch Model Maximum Maximum Booted Configured Distributed MAPConfiguring Distributed MAP Access Points „ 112233445566778899aabbccddeeff00 Configuring Distributed MAP Access Points Configuring Wireless Parameters Authorization , Overview on Connecting toServer Groups To change default values for Radius parameters To define a Radius server Connecting to Radius Servers and Server Groups To define a Radius server group Changing the Order in a Radius Server Group Managing UsersLocal User DatabaseDatabase To configure user authentication propertiesYou can create two types of users in the local database Click Choose Available To configure user group authentication propertiesLocal database To configure MAC address user authentication propertiesClick Choose Available To configure user authorization attributes Start-date,end-date, or both Authentication Attributes for Local UsersAttribute Description Valid Values Encryption-type End-dateAttribute Description Valid Values Filter-id Idle-timeoutAttribute Description Valid Values Mobility-profile Start-date Attribute Description Valid Values Session-timeoutSsid Url Attribute Description Valid Values Time-of-dayAttribute Description Valid Values Vlan-name User Globs Accept user globs and MAC address globsVlan Globs MAC Address GlobsTo set the authentication method for administrator access To set the accounting method for administrator access Console Access Rules Managing AdministratorAuthentication Configuring and Managing Access Rules for Network UsersMSS provides the following types of authentication Authentication TypesAuthentication Algorithm To 802.1X? Yes Last-Resort Processing Ssid Name AnyUser Credential Requirements Page Authentication To configure authentication rules Page To configure authentication settings Page Accounting Page Policy To change the order of access rulesLocation Policies About the LocationTo create a location policy rule „ PortsConfiguring Location Policies Click Close To create a proxy authentication rule Configuring AAA for Clients of Third-Party APsTo create a Radius proxy client entry To configure a port as a Radius proxy for an Ssid To create a Mobility Profile Mobility ProfilesIncluded, or you can specify a list of ports to be included Attribute VSASecurity Using AccessCreating Access Control Lists forDefining Access Control Entries Setting Up ACL Basic PropertiesGo to Defining Access Control Entries Creating an IP ACE Page Creating a TCP or UDP ACE Type box, specify the Icmp type used to filter Icmp packets Creating an Icmp ACETo define the action of the ACE Icmp Message Type Number Code Number Icmp Messages and CodesIP Protocol Number Creating a Layer 4 Protocol ACECommonly Used IP Protocol Numbers To add ACEs to an ACL and organize them For a complete list of IP protocol numbers, see Click FinishMapping User-Based ACLs Mapping an ACL to a Vlan Mapping ACLs to Ports, VLANs, or Virtual PortsMapping an ACL to a Distributed MAP ACL Map page, click NewMapping an ACL to a Virtual Port Mapping an ACL to a PortConfiguring 802.1X Parameters Attempts Click Finish Page WX File Management Options in 3WXM Chapter where the options are describedManaging WX System FilesNetwork on Uploading a WX SwitchConfiguration into Not defined in 3WXM, uploading the WX configuration createsTo upload a WX switch configuration Verifying Refresh Refreshes the data Options Toolbar Options on Verification TabTo resolve an error or warning To globally disable a warning or error To disable a specific instance of a warning or errorSelect the warning or error message Or for specific instances To disable or reenable a ruleTo change verification options Managing WX System Images and Configurations Changes NetworkToolbar Options on Managed Devices Tab Changes To review changes To accept network changes To deploy local changesClick Deploy Now Options Alerts panel To undo changesNonmatching To modify configuration polling options Network Plan to Switches from aDeploying WX Files Distributing ImageClick Distribute To distribute a system imageSelect Distribute Config Click Distribute Importing Exporting WX switch Configuration FilesDistributing WX Configuration Files To distribute a WX configuration fileImporting and Exporting WX switch Configuration Files Managing WX System Images and Configurations Managed Applying PoliciesHow Changes Are For This Feature Area See Configuring a PolicyConfiguration Information Configuration Information Reviewing Applying Policy SettingsClick Review Changes Rebooting WXSwitches or MAP Access Points Distributing PKS #12 files „ 802.1X-EAP certificate for a WX switch„ WebAAA certificate for a WX switch When 3WXM connects to 3WXM Services or a WX switch,To process a certificate ProcessingCertificates Select Tools Certificate Management ManagingCertificate that is stored in the 3WXM certificate store To review certificate detailsManaging Certificates Statistics and the event log Switches and shows information based on those trapsMonitoring AccessingTo access monitored data Requirements forUsing the Explore Window „ Green Up IconDescription Toolbar Options in Link View of Explore WindowToolbar Options in Floor View of Explore Window Lists the options on the toolbar in the floor viewToolbar Options in Floor View of Explore Window Monitoring the Network Using the Explore Window Monitoring the Network Display Option Coverage Display Options in Explore WindowTo take an RF measurement 3Com radio on the floorRF measurement point Rssi measurements Status Summary window shows the operational status of 3Com Using the StatusSummary Window Toolbar Options in Client Monitor Window Using the ClientMonitor Window Activity on the networkTo refresh the data automatically To refresh the data on demandClient Activity Columns When a Mobility Domain is Selected Data Displayed When a Mobility Domain or Site is SelectedNumber of times authentication for a client failed Client Activity Columns When a Mobility Domain is Selected Data Displayed When a Switch, MAP, or Radio is SelectedSsid Column Description Activity Details for Authentication FailureActivity Details for Association Failure Peap Activity Details for Authorization FailureColumnDescription Activity Details for Authorization SuccessfulDOT1X Activity Details for Disassociation Activity Details for Client ClearedActivity Details for Dot1x Failure Activity Details for Roam Data Displayed When a Mobility Domain is SelectedClient Sessions Columns When a Mobility Domain is Selected Client Sessions Columns When Scope Is a Mobility Domain Data Displayed When the Scope is a Mobility DomainData Displayed When a WX Switch, MAP, or Radio is Selected Session Properties Columns Displaying Session DetailsAuthentication Server New location Session Statistics Columns Session Statistics Columns Location History Columns Adding a Client to the Watch List Clients on the watch list by MAC address„ natasha@example.com Using the Client Monitor Window Displaying the Client Watch List Removing a Client from the Watch List Details are displayed on the following tabsSession Displaying a Client’s Geographical LocationTerminating a Client’s To terminate a client’s session Ssid the radio can hear Using the RF„ RF Neighborhood lists the other transmitting devices that Radio can hearWindow Displaying RFRF Monitor RF Neighborhood Columns MappingWindow RF Monitor Activity Log Columns RF Monitor Environment Columns StatisticsCan indicate interference from a non-802.11 device As cordless phones and webcams, appear to generate RF Trends ColumnsStatistics To access performance statistics from the networkAccessing Realtime Performance Statistics Monitoring the Network Accessing Realtime Performance Statistics Viewing Current Data „ Octets In/Out „ Packets In/Out „ Errors In/OutViewing Historical Data Viewing Data in Percentages Accessing Realtime Performance Statistics To export data to a file Exporting Performance DataEvent log Accessing the EventLog DisplayingToolbar Options on Event Tab Using Predefined Event FiltersTo filter messages by content Filtering Events by ContentMonitoring the Network Saving Filters Filtering Events by SeverityFiltering Events by Facility Exporting Filtered Data Deleting FiltersAccessing the Event Log Monitoring the Network Users Dynamic Frequency Selection DFS Both enabled radios and disabled radios perform these scansNotification Type Description Rogue Detection RequirementsSnmp Notifications for RF Detection Other than an associate request flood Rogue Detection Lists Detecting and Combatting Rogue Devices Using the Rogue Detection Tab Toolbar Options on Rogue Detection Tab To filter the rogue listUsing the Rogue Detection Tab Current, Current Hour, Current Day, and History Tabs To change the scope of the rogue listRogue Listener Details Columns Activity Log TabListeners Tab Rogue Details ColumnsLocation Displaying aRogue’s GeographicalThey are present on the network Adding a Device toAttack List To add a device to the ignore listInto a Third Party Converting a RogueList Configuring RFAdding a Rogue’s Clients to the BlackType the SSID. c Click Finish Click Permitted OUI ListConfiguring RF Detection Options from the Organizer Panel Detecting and Combatting Rogue Devices Generating Reports Site Survey Work ordersClick Generate Generating anInventory Report To generate an inventory reportMobility Domain SwitchesMobility Domain Configuration Report dialog box appears Generating aWX Configuration Report Sections Configuration ReportSummary Report Details Report Click Generate Errors Report Click Generate Network usage report lists network usage statistics Generating a Network Usage ReportSummary Report Scope is always MAP Radio and cannot be changed Details Report Generating a Rogue Summary Report Click Generate Click View Work Order Generating Reports Importing Measurements Importing RFMeasurements RF obstacle dataOptimizing a Network Plan Map name must match the name used in the site survey tool Applying the RF Measurements to Floor Plan Locating a Coverage Hole Locating and FixingCoverage Holes Coverage holes by displaying coverageOptimizing a Network Plan Installed to Network Plan Optimizing a Network Plan To start 3WXM from Network Node Manager Preparing to Use HP OpenView and 3WXMFrom Network Node ManagerChapter a Using 3WXM with HP Openview To change 3WXM preferences, in the main 3WXM window, select Change options for network synchronization, user interfaceLogging That systemSynchronization ResettingPreferences Values Changing NetworkChanging Network Synchronization Options „ Multiple Show the topology in multiple windows Changing User Interface OptionsWithin Window Style, select one of the following Changing Tools Click the Certificate Handling tab ChangingCertificate Check onYou can change the following RF planning options Typical Client’s Transmit PowerChanging Options For RF PlanningChapter B Changing 3WXM Preferences To Change a Color Defining a Color from the Palette Defining a Color by Changing HSB Properties Defining a Color by Changing RGB Properties Changing 3WXM Logging Options Chapter B Changing 3WXM Preferences Preferences Chapter C Changing 3WXM Services Preferences Stopping 3WXM ServicesServices Starting orTo connect to 3WXM Services Connecting to 3WXM ServicesVerify that the service is running on the server Chapter C Changing 3WXM Services Preferences Verifying that Receiving ServiceChanging Service SettingsChapter C Changing 3WXM Services Preferences Changing WX WX connection settings control the timeout and retries forService will accept from the WX switches Click the WXs Connection Settings tabChapter C Changing 3WXM Services Preferences Sources of Monitor Data Monitor tab and for the Performance Statistics windowWindows. lists the source of the data for each window Polling Interval is 5 minutes and cannot be changed Click the Monitoring Settings tabChanging Monitoring Settings Https//ip-addr Managing Network Plans Chapter C Changing 3WXM Services Preferences Backup Chapter C Changing 3WXM Services Preferences Value-Added Register YourProduct PurchaseTechnical Support Access SoftwareDownloads TelephoneContact Us US and Canada Telephone Technical Support and Repair Country Telephone NumberLatin America Telephone Technical Support and Repair Index Index User privileges Configuring SSH Index Index