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3.5.2
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Analyzing Service Tickets RAS StorNext User’s Guide 408
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<
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Install
Password
O Error RAS
Login
Admin Menu Options
Config Menu Options
Two issues
Resetting a Schedule
Accessing the StorNext GUI
Setting Up E-mail Notification
Page 429
Image 429
Other RAS Messages
Figure 46 Analyzing Service
Tickets RAS
StorNext User’s Guide
408
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Contents
StorNext
Copyright Statement
Contents
Chapter SNFS-Only GUI Overview
Chapter Backing Up StorNext
Chapter Managing Libraries 169
Chapter Managing Media 208
Chapter StorNext Reports 270
Chapter Customer Assistance 322
Appendix D RAS Messages 377
Figures
Start/Stop Snfs Screen
Complete Backup Task Screen
Assign Affinity Screen
Move Stripe Group Introduction Screen 160
Complete Add Drive Task Screen
LOI Eject Screen 221
Number of File Copies and Media Type Screen
StorNext User’s Guide Xvii
Cleaning of Drive Failed RAS
RAS
Introduction
About StorNext File System
About StorNext Storage Manager
About Distributed LAN Clients
How This Guide is Organized
Purpose of This Guide
Description Definition Consequences
Conventions Examples
Document Conventions
StorNext GUI Overview
Accessing the StorNext GUI
StorNext Login Window
Link to
System Monitors
StorNext Home
File System Monitor
File System Monitor
Library Monitor
Library Monitor
Storage Disk Monitor
Storage Disk Monitor
StorNext Home Page Drop-Down Menus
Config Menu Options
Admin Menu Options
Reports Menu Options
Service Menu Options
Help Menu Options
StorNext System Status
Service System Status screen
StorNext Admin Alerts
Service Admin Alerts Screen
StorNext Server Status Home and Help Links Application Link
Snfs Home
Snfs and Snsm Home Pages
Snfs Home
Snfs Home Page Drop- Down Menus
Snfs Admin Menu
Snfs Config Menu
Snsm Home Snsm Home Page Drop- Down Menus
Snfs Reports Menu
Snfs Help Menu
Free Disk Blocks Truncate files
Snsm File Menu
Snsm Media Menu
Snsm Admin Menu
Configuration Wizard
Snsm Reports Menu
Snsm Help Menu
StorNext Configuration Wizard
Add Media See Adding Media to a Configured Library on
SNFS-Only GUI Overview
Accessing the Snfs GUI
StorNext File System Login Window
Snfs Home
File System Monitor
Drop-down Menus and Options
Config Menu
Reports Menu
Admin Menu
Admin
Config
Help Menu
Shortcut Menu Options
Start/Stop Snfs Screen SNFS-Only GUI Overview Snfs Home
Home and Help Links StorNext Server Status
Complete Start/Stop Snfs Screen
Snfs Configuration Wizard Screen StorNext User’s Guide
Snfs Configuration Wizard
SNFS-Only GUI Overview Snfs Configuration Wizard
Entering the StorNext License
Common StorNext Tasks
Common StorNext Tasks Entering the StorNext License
Enter License Introduction Screen
Quantum License Agreement StorNext User’s Guide
Enter License Strings Screen
Complete Enter License Screen Temporary
Common StorNext Tasks Entering the StorNext License
Complete Enter License Screen Permanent
Entering a License String in the .dat File
License String Example
Controlling User Access
Changing the Admin Password
Modify User Screen
Adding a New User
Common StorNext Tasks Controlling User Access
Modifying an Existing User
Deleting an Existing User
Starting and Stopping StorNext Components
Start/Stop StorNext Screen
Complete Start/Stop StorNext Task Screen
Accessing StorNext Logs
Select Log Screen StorNext User’s Guide
Select File Screen
Log File Example
Scheduling StorNext Events
Viewing a Schedule
Schedule Events Screen
Adding a New Schedule
Select either Days of Week or Days of Month
Modifying an Existing Schedule
Select either Days of the Week or Days of the Month
Deleting an Existing Schedule
From the StorNext Home Page , select Schedule Events from
Resetting a Schedule
Setting Up E-mail Notification
Configure E-mail Notification Screen StorNext User’s Guide
StorNext User’s Guide
Configure E-mail Addresses Screen
Complete E-mail Configuration Screen StorNext User’s Guide
Cancel Request Screen StorNext User’s Guide
Cancelling Snsm Requests
Setting up Alternate Retrieval Locations
Alternate Retrieval Location Screen
Modifying or Disabling This Feature
Backing Up StorNext
Types of StorNext Software Backups
Setting up Email Notification For Backup
Backup StorNext Screen StorNext User’s Guide
Performing a StorNext Software Backup
Complete Backup Task Screen
Managing the Backup Policy
Backup Policy Screen
Backing Up StorNext Managing the Backup Policy
Working With File Systems
Managing the File System
Modifying a File System Deleting a File System
Adding a File System
Add New File System Screen
Directory Browser Window
Disk Settings Screen StorNext User’s Guide
Managing the File System Working With File Systems
Customize Stripe Group Screen
StorNext Installation Guide
Managing the File System Working With File Systems
Complete File System Task Screen
Creating a File System From Snfs
Configure File System Screen
Modifying a File System
Modify File System Window
Deleting a File System
Use this procedure to delete a file system
Selecting a Device to Label, Unlabel, or Probe
Managing File System Operations
Label Disk Device Screen
Labeling Warning
Labeling a Device
Data Loss Warning
Unlabeling a Device
Making Global Changes
Probing a Device
Modify Global Settings Screen
StorNext User’s Guide 102
StorNext User’s Guide 103
Working with
Ldap Configuration
Making or Unmaking a File System
Making a File System
Conditions to Make or Re-Make a File System
Starting and Stopping the File System
Start Stop File System Status screen appears
Mounting or Unmounting a File System
Use this procedure to add a disk to a selected file system
Working With Disks
Adding Disks
Manage Disks Screen
Add Disk Screen
Deleting Disks
Defragmenting a Disk
Close
Working With Stripe Groups
Adding a Stripe Group
Add Stripe Group Screen
StorNext User’s Guide 116
Modifying a Stripe Group
Modify Stripe Group Screen
StorNext User’s Guide 119
Use this procedure to delete a stripe group
Deleting a Stripe Group
Click OK. The Delete Stripe Group Status screen appears
Adding an Affinity
Working With Affinities
Click Next to continue. The Add Affinity screen appears
Add Affinity Screen
Select Directory Screen
Assign Affinity Screen
Exclusive Stripe Group Screen
Complete Add Affinity Task Screen
Adding an Affinity Through Snfs
Add, Modify, or Delete Affinities Screen
Setting the Affinity in a Directory
Set Affinity Screen
Modifying an Affinity
Deleting an Affinity
File System Configuration
Performing a Metadata Dump
Restrictions
Metadata Dump File System Screen
Using the Snsm File System Functions
Storing Files
Optional Store Parameters Screen
Change File Version screen appears
Changing a File Version
Recovering a File
Retrieving a Directory on
Recovering a Directory
Retrieving a File
Recover Directory Screen
Retrieve Files Screen
Retrieving a Directory
Retrieve Directory Screen
Freeing Disk Blocks
Free Disk Blocks Screen
Moving Files to New Media
Modify File Attributes Screen
Modifying a File’s Attributes
About File System Expansion
Understanding Dynamic Resource Allocation
About Stripe Group Movement
Expansion and Movement Steps
Checking the File System
Check File System Screen
Check File System Status Screen
Performing File System Expansion
StorNext User’s Guide 151
File System Expansion Introduction Screen
Check File System Reminder
Data Stripe Group Selection Screen
New Data Stripe Group Screen
StorNext User’s Guide 156
Performing Stripe Group Movement
Launching the Movement Wizard
Move Stripe Group Screen
Move Stripe Group Introduction Screen
Move Options Screen
Data Stripe Group Move Screen
Destination Stripe Group Too Small Warning
Metadata/Journal Move Screen
Complete Stripe Group Move Screen
Process Initiated Status Screen
Completing Metadata Stripe Group Movement
Stripe Group Move Status Screen
Reusing LUNs in a Data Stripe Group After a Move
Reusing Luns in a
Metadata Stripe Group
After a Move
Managing Libraries
Starting the Add Library Wizard
Adding a Library
Click Next. The Library Type screen appears
Library Type Screen
Library Name Screen Managing Libraries Adding a Library
Adding a Scsi Library
Media Types Screen
Scsi Device Screen StorNext User’s Guide 175
Complete Add Library Task Screen
Adding an Acsls Network Library
Adding a DAS Network Library
DAS Configuration Screen Managing Libraries Adding a Library
DAS Library Name Screen
Adding a DAS Network Library with Failover
DAS Media Types Screen
DAS 2 Library Name Screen
Vault Library Name Screen
Adding a Vault Library
Modifying a Library
Configure Library Screen
Modify Scsi Library Screen
Deleting a Library
Rescanning a Library
Audit Library Screen
Auditing a Library
Change Library State Screen
Changing the Library State
StorNext User’s Guide 188
Working with Tape Drives
8Managing Drives and Disks
Adding a Tape Drive
Associated Library Screen
Hardware Devices Screen
Complete Add Drive Task Screen
Match Devices with Slots Screen StorNext User’s Guide 194
Matching Devices with Slots
Tape Drive Mapping Help Screen
Modifying a Tape Drive
Modify Drive Screen
Deleting a Tape Drive
Delete Warning Window
Changing a Drive State
Clean Drive Screen
Cleaning a Tape Drive
Use this procedure to add a drive pool
Working with Drive Pools
Adding a Drive Pool
Configure Drive Pools Screen
Modifying a Drive Pool
Click OK to close the message window and proceed
Deleting a Drive Pool
Manage Disk Space Screen
Managing Disk Space
Changing Watermark Parameters
Change Watermark Parameters Screen
Managing Media
Adding Media to a Configured Library
Add Media Introduction Screen StorNext User’s Guide 209
Associated Library Screen StorNext User’s Guide 210
StorNext User’s Guide 211
Select a mailbox and click Next
Complete Add Media Task Screen
Adding a Vault
Add Media IDs Screen
Create New Media ID Screen
Removing and Moving Media
Removing Media
Click Remove Media
Select Media Screen
StorNext Media Browser Screen
Complete Remove Move Media Task Screen
Library Operator Interface Screen
Media list
Admin menu. The Remove or Move Media screen on
Moving Media
Select Move Media
Select Destination Library Screen
StorNext User’s Guide 224
LOI Enter Screen
Using the Snsm Media Functions
Library State on
Moving Media Manually
Manually Move Media Screen
Mounting Media
Mounting and Dismounting Media
Mount Media Screen
Dismounting Media
Dismount Media Screen
Removing Media From the Storage Manager
Remove Media From Snsm Screen
Assigning Blank Media to a Policy Class
Assign Policy Screen
Transcribing Media
Transcribe Media Screen
Changing Media Attributes
Reclassifying a Media Class Grouping
Source F03590DATA Destination F03590CLEAN
Cleaning Media
Cancelling the Eject Media Process
Managing Storage Disks
Storage Disk Deduplication
Adding a Storage Disk
Configure Storage Disk Screen StorNext User’s Guide 241
Managing Storage Disks Adding a Storage Disk
Click Next. The Add Storage Disk screen appears
Complete Storage Disk Screen
Modify Storage Disk Screen
Modifying a Storage Disk
Deleting a Storage Disk
Delete Warning Message
Changing a Storage Disk State
Change Storage Disk State Screen
Clean Storage Disk Screen
Cleaning a Storage Disk
Page
11Data Migration Management
Stub Files
Policy Classes and Relationships
Adding a Storage Policy
Storage Policy Introduction Screen
Policy Class Directory Screen
Click Browse. The Directory Browser window appears
Relocation Policy Selection Screen
Store, Truncate Relocate Times Screen
Copies and Media Type screen appears
Adding a Policy Class
Through Snsm Without a
Relation Point
Click Add to continue. The Add Policy Class screen appears
Modify Parameters Screen StorNext User’s Guide 262
StorNext User’s Guide 263
StorNext User’s Guide 264
Manage Policy Class Relationships Screen
Adding a Relation Point to a Policy Class
Add Relationship Screen
Deleting a Policy Class
Modifying a Policy Class
Remove Relationships Screen
Applying a Policy Class
StorNext Reports
Snfs Reports
Backup Information Report
Drive State Information Report
StorNext User’s Guide 273
Drive States Report Screen StorNext User’s Guide 274
File Information Report
Files Report Screen
StorNext File Browser Screen
Library Information Report
Libraries Report Screen StorNext User’s Guide 279
Library Space Used Report
Media Information Report
StorNext User’s Guide 282
Media Report Screen
Media Browser screen
Media Information Report StorNext User’s Guide 285
Detailed Media Information Report
Policy Class Information Report
StorNext User’s Guide 287
StorNext User’s Guide 288
Policy Classes Report Screen
Click Apply. The Policy Class Information Report appears
Relation Information Report
Directory/Policy Class Relationships Report Screen
Request Information Report
Request Report Screen
Scheduler Information Report
Scheduler Report Screen StorNext User’s Guide 294
Storage Disk Information Report
ONLINE-PENDING
Storage Disk Report Screen
Directory Affinity Report
Affinities Report Screen
Directory Browser Screen
File System Statistics Report
File System Report Screen StorNext User’s Guide 302
Stripe Group Statistics Report
Stripe Groups Report Screen
File System Client Report
StorNext User’s Guide 306
File System Client Report Screen
File System LAN Client Report
File System Distributed LAN Client Statistics Report Screen
StorNext User’s Guide 310
Using Health Check
Service Management
Running a Health Check
Viewing the Health Check
History
Health Check History Screen
Click History. The Health Check History screen appears
Health Check Results Screen
Viewing the Health Check Results
Capturing the Current System State
Using State Capture
Click Download. The Download Capture File screen appears
Downloading a Previous System Capture
Deleting a Previous System Capture
Using the System Status Tool
StorNext User’s Guide 318
RAS Ticket Details Screen
StorNext User’s Guide 320
Recommended Actions Screen
Online Service Support
Customer Assistance
Quantum Technical Assistance Center
Glossary
Quantum Technical Assistance Center The Quantum customer
Red Hat Advanced Server
326
Reserved Space Parameter
Operating Guidelines
Reserved Space Parameter
Tuning
Distributed LAN Server/Client Network and Memory Tuning
Distributed LAN Server
Client Network
Distributed LAN Server Memory Tuning
Required memory = 1GB + 4 * 2 * 64 * 16 * 256K = 3GB
Configuring Ldap
Using Ldap
Changes to Nobody mapping
UnixDirectoryCreationModeOnWindows
Default Single-Path I/O Retry Behavior
Setting Up Restrictive ACLs
Event Handles for fsm.exe on a Windows Metadata Server
FSBlockSize, Metadata Disk Size, and JournalSize Settings
FSB 16KB FSB 64KB
JournalSize Setting
Allowance for Special Characters
FsBlockSize JournalSize
General Operating Guidelines and Limitations
Disk Naming Requirements
Irix
Operating System Affected Component Description
RedHat Enterprise Linux 4
Two issues
StorNext User’s Guide 342
Mounted file system
For Windows Server 2003 or Windows XP
List
For Windows Server 2008 and Windows Vista
Repeat this procedure for all file systems
StorNext User’s Guide 346
Supported
File system, and using show long
Nearline space used
HA Failover
StorNext User’s Guide 351
Using The Command Line Interface
Labeling Disk Devices
Modifying Global Settings
InodeCacheSize
Making a File System
Stop the system by typing the following
Starting and Stopping Snfs
Unmounting or Mounting a File System
Creating a File System Server
Label the FC drives by typing the following
Adding a File System Client
Configuring a Stripe Group
Adding an Affinity
Affinity affinityname
Affinity data1aff
Creating a Disk-to-Disk Policy Class
Defaultaffinity destinationaffinity -i relocationtimeindays
Enabling Stub File Support
Managing Storage Disks with Deduplication Enabled
Obtaining Dedup Sdisk Information
Obtaining Distributed LAN Client Information
Proxy Command
Proxy who Command
Using the Dynamic Resource Allocation Feature
Adding a Stripe Group Without Moving
Checking the File System
Adding and Moving a Data Stripe Group
Moving a Metadata/ Journal Stripe Group
StorNext User’s Guide 375
Specifying an Alternate Retrieval Location
Media and Drive RAS Messages
RAS Messages
No Media Found RAS StorNext User’s Guide 378
Media and Drive RAS Messages
Tape Drive Alerts RAS part StorNext User’s Guide 380
Tape Drive Alerts RAS part StorNext User’s Guide 381
Tape Drive Alerts RAS part StorNext User’s Guide 382
Drive Reported Drive Error RAS StorNext User’s Guide 383
Cleaning of Drive Failed RAS
Drive Removed RAS
Tape Drive Reported Media Error RAS
RAS
Media Format Failure RAS StorNext User’s Guide 388
Invalid Media Label Detected RAS StorNext User’s Guide 389
Media Not Found
Storage Disk Taken Offline RAS
Snfs RAS Messages
Configuration Not Supported RAS
Connection Rejected
O Error RAS
Snfs License Required RAS
LUN Mapping Changed RAS
Metadata Inconsistency Detected RAS
Metadata Dump Failure RAS
File Processing Failure RAS
Disk Space Allocation Failure RAS
Snfs RAS Messages
Quota Limit or Fragmentation Warnings RAS
Initialization Failure
Other RAS Messages
Checksum Error
Other RAS Messages
Software Resource Violations RAS StorNext User’s Guide 406
Closing Service Tickets RAS StorNext User’s Guide 407
Analyzing Service Tickets RAS StorNext User’s Guide 408
Viewing Service Tickets RAS
Robotics Not Ready RAS StorNext User’s Guide 410
Robotics Move Failure RAS StorNext User’s Guide 411
Other RAS Messages
Backup Failed RAS StorNext User’s Guide 413
Backup Errors RAS StorNext User’s Guide 414
Configuration Violations RAS StorNext User’s Guide 415
Invalid Configuration RAS part StorNext User’s Guide 416
Invalid Configuration RAS part
Capturing a System State RAS StorNext User’s Guide 418
