Types of trouble and how to correct trouble

Symptom

Cause and/or Corrective Actions

When you set the POWER switch to VCR or OFF (CHG), if you move your camcorder, you may hear a clattering sound from inside your camcorder.

•This is because some functions use a linear mechanism. This is not a malfunction.

While charging the battery pack, the CHARGE (charge) lamp is not lit.

•Charging the battery pack is completed.

•The battery pack is not properly installed. c Install it properly (p. 24).

You cannot charge the battery pack. • The POWER switch is not set to OFF (CHG).

cSet it to OFF (CHG) (p. 26).

The power runs out quickly, even though the remaining battery time indicator is full.

cCharge the battery pack fully again (p. 26).

While charging the battery pack, the CHARGE (charge) lamp flashes.

•The battery pack is not properly installed. c Install it properly (p. 24).

•Something is wrong with the battery pack.

cIf the symptom persists, disconnect the plug from the wall socket as soon as possible to cut off the power, and contact your Sony dealer or local authorised Sony service facility.

The buttons do not appear on the touch panel.

•DISPLAY/BATT INFO is pressed. c Press the LCD screen lightly.

c Press DISPLAY/BATT INFO on your camcorder or DISPLAY on the Remote Commander (p. 54).

The buttons on the LCD screen do not work.

cAdjust the screen (CALIBRATION) (p. 282).

Image data cannot be transferred to

• The USB cable was connected before installation of the

your computer via the USB

USB driver was complete.

connection.

c Uninstall the USB driver and reinstall the USB driver

 

 

(p. 192, 198).

 

 

 

• USB STREAM in

is set to OFF in the menu settings.

 

 

c Set it to ON (p. 232).

 

The cassette cannot be ejected even if

• Your camcorder is on the point of falling into moisture

the cassette lid is open.

condensation (p. 279).

The cassette cannot be ejected.

c Remove the battery pack, then install it again (p. 24).

252