Xerox 5252 manual Hcss

Accessories

Problem Solving

If after reviewing the Problems and following the recommended solutions the problem persists, call for assistance.

Problem	Cause	Solution
Fault Code 112-100	Jammed Paper not	• Open the HCSS door.
Jam indicated in	visible in HCSS, and	• Jammed paper is not visible in the area indicated.
HCSS, but actually is	fault code does not clear
		Close the HCSS door.
in the Exit Module.	after opening and
		• The Touch Screen indicates a jam in the Exit
	closing HCSS door.
		Module. Open the Exit Module and clear any
		visible sheets.
		• Open and close the HCSS door.
		• Clear any other areas indicated on the Touch
		Screen.
Fault Code 112-100	Paper jammed between	• Open the HCSS door.
Jam indicated in	Exit Module and HCSS	• Jammed paper is not visible in the area indicated.
HCSS.	sensors
		Close the HCSS door.
No visible jams in
		• If the fault code remains, open the Exit Module. No
HCSS because sheet
is located over the		jammed sheets are visible.
Exit Module sensor.		• Undock the HCSS. Find the jammed sheet
		between the Exit Module and the HCSS. Refer to
		the Note below this table for information on how to
		undock the HCSS.
		• Clear any other areas indicated on the Touch
		Screen.
Fault Code 112-130	Paper is jammed over	• Open the HCSS door.
Jam indicated in	both the Exit Module and	• Clear any visible jams.
HCSS, but is also in	HCSS sensors.
		• If no jammed paper is visible in the HCSS area
Exit Module.
		indicated, open the Exit Module door and clear
		any jammed paper. Close the Exit Module door.
		• Open and close the HCSS door.
Fault Code 112-130	Paper is jammed	• Open the HCSS door.
Jam indicated in	between the	• If no jammed paper is visible in the area indicated,
HCSS.	Exit Module and the
		open the Exit Module door and clear any jammed
	HCSS sensors.
		paper. Close the Exit Module door.
		• Open and close the HCSS door.
		• If the fault persists, undock the HCSS and clear
		the jammed paper between the Exit Module and
		the HCSS. Refer to the Note below this table for
		information on how to undock the HCSS.

6 Accessories

DocuColor 5252 Operator Manual 6-47