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Accessories
Problem | Cause | Solution |
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Fault Code | Paper jammed in the | • Clear the jammed paper from the HCSS. |
| HCSS and the Exit | • Clear the jammed paper from the Exit Module. |
| Module during a purge of | |
| • Open and close the HCSS door. | |
| sheets to the Top Tray. | |
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| • Resume job. |
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Fault Code | Communication problem | • Cancel or save the job. |
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| • Power off the digital press. Wait 15 seconds and |
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| power on. |
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Fault Code | Connection problem | • Cancel or save the job. |
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| • Power off the digital press. Wait 15 seconds and |
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| power on. |
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Fault Code | Unexpected connection | • Cancel or save the job. |
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| • Power off the digital press. Wait 15 seconds and |
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| power on. |
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Fault Code | Communication problem | • Cancel or save the job. |
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| • Power off the digital press. Wait 15 seconds and |
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| power on. |
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Ready Indicator does | No power | • Check the power cord connected to the power |
not illuminate |
| source. |
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| • Check that the main switch is on. |
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Poor Stacking: | Mixed sizes of paper | Run separate jobs and empty stacker. |
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| High paper curl | • Adjust digital press decurler. |
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| • Flip paper in digital press paper tray(s). |
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| • Rotate paper in the digital press paper tray(s). |
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| Mechanical obstruction | • Check for obstruction in the stacker stapler paper |
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| path. |
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| • Ensure that all transports and baffles are properly |
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| seated. |
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Paper Jams: | Use Top Tray | Deselect offset or restart job to the Top Tray. |
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| High paper curl | • Adjust digital press decurler. |
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| • Flip paper in digital press paper tray(s). |
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| • Rotate paper in the digital press paper tray(s). |
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| • Switch to heavier paper. |
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DocuColor 5252 Operator Manual |