Xerox 5252 manual Problem solving

Problem solving

Problem	Suggested solutions
The digital press does not power on	• Check the GFI circuit breaker switch.
(continued).	• If the power in your location is working properly, you have tried
	the suggested solutions, and the digital press power does not
	power on, call for assistance.
Prints are not on desired paper size.	• Ensure that the proper paper is loaded in the paper trays.
	• Select the paper size, tray and weight through the digital press
	options on your PC.
	• Ensure that the correct weight is selected on the tray.
	• Ensure that “Fit to Paper” or an equivalent selection is not
	selected in your print driver.
Misregistration of the scan to print	• Go into Tools Mode and adjust registration. Refer to the Tools
image from the Document Glass.	Mode in the System Administration Guide (see page 2-45).
Paper is misfed or wrinkles	• If a message appears on the Touch Screen, follow the
repeatedly.	instructions displayed and refer to the information in this
	chapter.
	• Ensure the proper paper (refer to the Paper chapter of this
	manual and the Recommended Materials List) is loaded
	correctly and not filled above the MAX line.
	• Turn the paper stack around and/or over in the selected paper
	tray.
	• Remove a few sheets from the top and the bottom of the stack
	in the paper tray.
	• Fan all four edges of the paper in the selected paper tray.
	• Replace the paper in the selected paper tray with paper from a
	new package.
	• Remove any partially fed paper from the trays.
	• Ensure the paper you are using had been stored properly.

7-2 DocuColor 5252 Operator Manual