Problem solving
Problem | Suggested Solution |
|
|
Digital press with scanner does not | For the Auto Paper selection to function correctly, the size of the |
make copies when Auto Paper is | original document must be the same size as the paper supply that is |
selected. | loaded in at least one of the trays. If not, select the paper tray size |
| that best meets your needs. Or, if you wish to continue to use the |
| Auto Paper feature, load one of the trays with the same size paper |
| as the original document. |
|
|
Fresh copies used as original | This problem is caused by the oil used in the fusing process. The |
documents cause jams in the | problem can be reduced or eliminated by allowing output to sit for |
Duplex Automatic Document | awhile so oil can evaporate before using them as original |
Feeder. | documents. |
|
|
Excessive paper curl (continued on | Paper curl may be a result of: |
the next page). | • Ensure that the correct paper weight and paper type are |
| |
| selected. |
| • The mass of dry ink (toner) coverage on the copy - the greater |
| the toner mass, the greater the paper curl. |
| • The paper weight. |
| • The humidity conditions at the digital press with scanner. |
| • You can sometimes minimize curl problems by flipping the paper |
| over in the tray and making the copies again. If excessive curl is |
| still present, use a heavier paper. |
| • Attempt to minimize the amount of dry ink on the copy paper by |
| selecting the Photo feature as the Document Type and/or the |
| lighter and/or less chroma image quality options. |
| • Select the Full Color option instead of 3 Pass Color to minimize |
| the amount of dry ink on the copy paper. |
| • Empty the output device when output approaches this limit to |
| ensure continuous production. |
|
|
7 Problem solving
DocuColor 5252 Operator Manual |
