Protocol
A set of conventions or rules governing the format and timing of message exchanges to control data movement and correction of e r r o r s .
Public Network
The network that can be openly accessed by all customers for local or
Q u e u e
An ordered sequence of tasks to be processed.
Queuing
. | The process of holding calls in order of their arrival to await |
| connection to an attendant, to a DGC group, or to an outgoing trunk. |
| Calls are automatically connected in |
Random Access Memory (RAM)
A storage arrangement whereby information can be retrieved at a speed independent of the location of the stored information.
Read Only Memory (ROM)
A storage arrangement primarily f o r information retrieval applications.
Recall Dial Tone
Three short bursts of tone (confirmation tone) followed by steady dial tone; indicates that the system has completed some action (such as holding a call) and is ready to accept dialing.
Redirection Criteria
The information administered for each voice terminal that determines when an incoming call is redirected to coverage.
