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Chapter 6: Using the Phone Application
Changing Individual User Settings and Templates
Linksys One Communications Solution
Chapter
6
To s ele ct a use r:1. Click the dropdown list button ( ).2. Select a name from the list.Call Forward
Busy or No
Answer Setting
You can use the Call Forward Busy or No Answer setting to forward busy or
unanswered calls to one of the following destinations:
•Never. Busy or unanswered calls are not forwarded. All phones with
this setting will continue to ring until they are answered.
•Auto Attendant. Busy or unanswered calls are forwarded to the Auto
Attendant.
•Personal Voicemail. Busy or unanswered calls are forwarded to
personal voicemail.
•Group. Busy or unanswered calls are forwarded to group extensions.
There can be multiple groups.
•Role. Busy or unanswered calls are forwarded to role extensions.
There can be multiple roles.
•Operators. Busy or unanswered calls are forwarded to the Operators.
•VM: Group. Busy or unanswered calls are forwarded to group
voicemail. There can be multiple groups.
•VM: Role. Busy or unanswered calls are forwarded to role voicemail.
There can be multiple roles.
•VM: Operators. Busy or unanswered calls are forwarded to the
Operator's voicemail.
•Extension of. Busy or unanswered calls are forwarded the specified
extension.
•External. Busy or unanswered calls are forwarded to an external
destination (assuming forward offsite permission at the Users >
Permissions screen).
Note: The External destination is only available if the user has been given
permission in the Users > Permissions screen. The External target number must
include a steering digit (only IP Trunk, Local Trunk, or Inter-Site steering digits
are allowed). If a user does not have a DID extension, then only a Local Trunk
will be available for external call forwarding.
You can specify how many times the phone rings before it is forwarded.
Field or Button Description