Field

Description

 

 

Call Forward

This option determines whether calls routed to a user are forwarded elsewhere

Busy or No

if the extension is busy or if there is no answer. You can use the Call Forward

Answer

Busy or No Answer setting to forward busy or unanswered calls to one of the

 

following destinations:

 

• Never. Busy or unanswered calls are not forwarded. All phones with

 

this setting will continue to ring until they are answered.

 

• Auto Attendant. Busy or unanswered calls are forwarded to the Auto

 

Attendant.

 

• VM: Group/Role. Busy or unanswered calls are forwarded to the

 

Group or Role voicemail.

 

• Group. Busy or unanswered calls are forwarded to group extensions.

 

There can be multiple groups.

 

• Role. Busy or unanswered calls are forwarded to role extensions.

 

There can be multiple roles.

 

• Operators. Busy or unanswered calls are forwarded to the Operators.

 

• VM: Group. Busy or unanswered calls are forwarded to group

 

voicemail. There can be multiple groups.

 

• VM: Role. Busy or unanswered calls are forwarded to role voicemail.

 

There can be multiple roles.

 

• VM: Operators. Busy or unanswered calls are forwarded to the

 

Operator's voicemail.

 

• Extension of. Busy or unanswered calls are forwarded the specified

 

extension.

 

• External. Busy or unanswered calls are forwarded to an external

 

destination.

 

 

To change the Call Forward Always settings:

1.Click a checkbox () in the Enable column of a call target. All calls will be forwarded to the target destination.

2.If necessary, click the options button () to specify a different target destination for the forwarded call. If you select the “Extension of” or “External” option, a text box appears in which you can enter a number. If the number is external, you must add a steering digit.

3.Click Commit.

Linksys One Communications Solution

6

Chapter

86

Chapter 6: Using the Phone Application

 

Configuring and Viewing Call Target Information

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Image 92
Cisco Systems 2.1 manual VM Group/Role. Busy or unanswered calls are forwarded to