Cisco Systems 2.1 manual Busy or No

Chapter

Linksys One Communications Solution

6
	Field	Description
	Call Forward	This option determines whether calls routed to a user are forwarded elsewhere
	Busy or No	if the extension is busy or if there is no answer. You can use the Call Forward
	Answer	Busy or No Answer setting to forward busy or unanswered calls to one of the
		following destinations:
		• Never. Busy or unanswered calls are not forwarded. All phones with
		this setting will continue to ring until they are answered.
		• Auto Attendant. Busy or unanswered calls are forwarded to the Auto
		Attendant.
		• Personal Voicemail. Busy or unanswered calls are forwarded to
		personal voicemail.
		• Group. Busy or unanswered calls are forwarded to group extensions.
		There can be multiple groups.
		• Role. Busy or unanswered calls are forwarded to role extensions.
		There can be multiple roles.
		• Operators. Busy or unanswered calls are forwarded to the Operators.
		• VM: Group. Busy or unanswered calls are forwarded to group
		voicemail. There can be multiple groups.
		• VM: Role. Busy or unanswered calls are forwarded to role voicemail.
		There can be multiple roles.
		• VM: Operators. Busy or unanswered calls are forwarded to the
		Operator's voicemail.
		• Extension of. Busy or unanswered calls are forwarded the specified
		extension.
		• External. Busy or unanswered calls are forwarded to an external
		destination (assuming forward offsite permission at the Users >
		Permissions screen).

To change the Call Forward Always settings:

1.Click a checkbox () in the Enable column of a user. All calls will be forwarded to the target destination.

2.If necessary, click the options button () to specify a different target destination for the forwarded call. If you select the “Extension of” or “External” option, a text box appears in which you can enter a number. If the number is external, you must add a steering digit.

3.Click Commit.

Chapter 6: Using the Phone Application	59
Managing Users