Manuals / HP / Computer Equipment / Printer

HP 175X, 310X manual Power/Status light blinking amber, 2000, 2001 Hewlett-Packard Company

Models: 310X

1 202

Download 202 pages 6.17 Kb

Page 159

Power/Status light blinking amber

Power/Status light blinking amber

for HP Jetdirect 175x external print server/Internet connector for USB and HP Jetdirect 310x external print server/Internet connector for

USB

Your print server has developed a fault. Fixing this fault requires assistance from HP Jetdirect technical support; click the Contact HP button for information on contacting HP.

©2000, 2001 Hewlett-Packard Company

Image 159

HP 175X, 310X manual Power/Status light blinking amber, 2000, 2001 Hewlett-Packard Company

Contents

6. Specifications for print server Contents1. Install print server 2. Configure and manage print server 5. Limited Warranty for print serverOverview Installing the print server1. Install hardware 2. Install softwareSteps to install the print server hardware 4. Verify the print server’s LEDs any USB-to-parallel converter any USB cable extenderdiagnosing problems Next, install software Interpreting the configuration page and diagnosing problemsEasiest basic configuration Configuring and managing the print server on your networkTools for changing configuration and for managing Protocolsbelow these FTP instructions Default configuration Resetting the print server to factory defaults cold reset HP Web Jetadmin HP Jetdirect Software Solutions SummaryHP Install Network Printer Wizard Windows HP Jetdirect Printer Installer for UNIXHP IP/IPX Printer Gateway for NDPS HP LaserJet Utility for Mac OS2000, 2001 Hewlett-Packard Company System Requirements HP software IPP printing, using Internet Printer Connection SoftwareHP-Supplied Software Note Not applicable to3. Select Network Printer and click Next Microsoft-Supplied SoftwareSupported Proxies HP software Windows 2000 Integrated Softwareserver does not contain printer drivers, so your system cannot automatically obtain the driver. Click OK to install the printer driver onto your system and follow the instructions on the screen. You may need your printer CD-ROM to install the driver Note Not applicable to FeaturesHP IP/IPX Printer Gateway for NDPS System Requirements2000, 2001 Hewlett-Packard Company HP LaserJet Utility for MacOS Installing the Printer SoftwareRunning the HP LaserJet Utility Configuring the PrinterVerifying Network Configuration Renaming the PrinterSelecting a Zone Selecting Your Printer 7. Set Background Printing to ON or OFF Testing the ConfigurationUsing the arp and ping commands Using Telnet TCP/IP ConfigurationSummary of TCP/IP Configuration Overview of the TCP/IP Protocol Using BOOTP and TFTP Using DHCP Using RARPLinux and UNIX systems For more information, see the bootpd man page information, see BOOTP/TFTPUser Datagram Protocol UDP Overview of TCP/IP protocolInternet Protocol IP Transmission Control Protocol TCPHost Portion IP AddressSubnets Network PortionDynamic Host Configuration Protocol DHCP DHCP or BOOTP for auto-configuration of TCP/IP servicesGateways Default GatewaySyslog Server Description tools Ways to configure an IP address on the print serverPorts for IP access to the Jetdirect print server BOOTP, DHCP TFTP SNMP FTP Telnet embedded web server LPD IPPMoving the print server to another IP network Install Network Printer WizardSetting up the BOOTP server on specific operating systems Using BOOTP, TFTP, and DHCPProcedures Setting up the BOOTP serverWindows 2000 or NT servers bootptab fileNetWare BOOTP servers bootptab file parameters tagsserver TCP/IP main parameters TCP/IP print option parameters TFTP configuration fileTFTP configuration file parameters TCP/IP raw print port parameters TCP/IP access control parametersDescription TFTP ParameterDescription TFTP ParameterDescription TFTP ParameterDescription TFTP ParameterTFTP Parameter slp-config ttl-slp idle-timeout telnet-timeout ews-config tcp-msstcp-msl telnet-config snmp-config get-community-name set-community-name auth-trapTFTP Parameter ipx-config ipx-unit-nametrap-dest trap-dest ip-address community name port numberappletalk 0 DisablesTFTP Parameter DescriptionTFTP Parameter Configuring the print server for BOOTP configurationSetting up the DHCP server Changing the BOOTP/DHCP configuration methodWindows 2000 servers Unique Identifier box11. Click Close to exit to the Program Manager Configuring the print server for DHCP configuration How the default configuration worksChanging the BOOTP/DHCP configuration method procedure BOOTP and DHCP are disabledUsing RARP 2000, 2001 Hewlett-Packard Company ping IP address8. Switch on the print server 10. If ping does not respond, see the Troubleshooting sectionProcedure Using the arp and ping commandsreset Setting up an IP route Typical Telnet sessionUsing Telnet Page Procedure User interface optionsCommand line interface default procedure Menu interface procedure described in the second column of the Telnet commands and parameters list at the end of this section. Caution Parameter changes are not saved until step 6 below Page Telnet Parameter Using Telnet to Erase the Existing IP AddressTelnet Commands and Parameters User control commands in TelnetTCP/IP main parameters for Telnet General settings for TelnetTelnet Parameter Description and ValuesTFTP Filename ip-config ip subnet-mask default-gw Config Server TFTP Server9100-printing ftp-printing ipp-printing lpd-printing banner interlock domain-name dns-svr pri-wins-svr sec-winds-svr smpt-svrTCP/IP print option parameters for Telnet Telnet ParameterDescription and Values TCP/IP access control parameters for TelnetTCP/IP raw print port parameters for Telnet Telnet Parameterslp-config ttl-slp idle-timeout telnet-timeout syslog-config syslog-svr syslog-max syslog-priority syslog-facilityTelnet Parameter cold-reset ews-config tcp-mss tcp-mslTCP/IP diagnostics parameters for Telnet Last Config IP TCP Conns Refused TCP Access Denied DHCP Lease TimeEnables or disables SNMP operation on the print server 0 Disables Telnet ParameterDescription and Values ipx-nds-tree ipx-nds-context ipx-job-poll ipx-banner ipx-eoj ipx-config ipx-unitname Address ipx-frametype ipx-sapintervalIPX/SPX parameters for Telnet Telnet ParameterAppleTalk parameters for Telnet Enables or disables DLC/LLC protocol operation on the print serverdlc/llc-config 0 Disablesscan-idle-timeout scan-email-config MFP-config usb-mode scan-configSupport parameters for Telnet Telnet ParameterDescription and Values IP addressing Using the embedded web serverViewing the embedded web server Directory of pages and features in the embedded web serverPages and features Home tab Device Info Scan Networking tab ConfigurationNetwork Settings Support Info Refresh Rate Home tab Home pageUSB Settings Other Settings Security Admin Password Access Control Diagnostics Network Statistics Protocol Info Configuration Pageaddressing Networking tabGraphic of home page Jetdirect Home page parametersMiscellaneous tab Security Admin Password Access Control Diagnostics Configuration Network Settings TCP/IP tab IPX/SPX tab AppleTalk tabFor Advanced tab see Other Settings Support Info USB Settings Other Settings LPD Queues tabNetwork Settings ConfigurationNetwork Statistics Protocol Info Configuration Page Refresh Rate Network Settings Support Info USB Settings Other Settingsaddressing A Caution! Configuration toolsSelects the method for the print server to receive its on IP addressingIPX/SPX Settings IPX/SPX Frame Type Print Server Name SAP Interval NDS Tree Name NDS ContextJob Poll Interval SNMP settings SNMP SettingsAppleTalk settings DLC/LLC settings not onUSB Settings USB SettingsSupport Info Jetdirect configuration page. How to see the configuration page Other SettingsLPD Queues tab Miscellaneous tab LPD Queues Example Miscellaneous Settings Miscellaneous SettingsServer parameter see following parameter 10TXFULL 10-Mbps, full-duplex operationAccess Control host access list SecurityAdmin Password Admin Password settingSample entries DiagnosticsNetwork Statistics Protocol Info Configuration Page Refresh Rate Configuration PageScanner status messages Document size settings Image type settings Using Web ScanWeb Scan Using Web ScanFor a multi-page document feeder ADF ProblemsFor a flatbed with a multi-page document feeder ADF Scan download the imageFor a multi-page document feeder ADF If the Email To… button works, but then an error message appearsImage Type document settings Document Size settingsBack to start of Web Scan information Troubleshooting web scanningImage Format settings Problems using scanProblems with availability of scan and e-mail Problems using scan previewDisabling Web Scan and its alternative Back to start of troubleshooting web scanningBack to start of Web Scan information Compatible Web Browsers TelnetBack to start of disabling web scanning Back to start of web scanning Microsoft Internet Explorer 5.0 and later Netscape Navigator 4.7x Netscape Navigator 4.7x HP-UXMicrosoft Internet Explorer 5.0 and later Netscape Navigator 4.72-4.75, 6.0 Solaris 2.5x, 2.6, 7Security features IP administrative passwordSecurity IP host access list SNMP v1/v2c - Set Community NameTelnet None Examples of Access Control SettingsHP Web Jetadmin password SettingsHost access list contains entries Telnet disabled LimitedPasswords set IP administrative password HP Web Jetadmin password, SNMP Set Community NameLine Printer Remove Removes jobs from print queues Setting up LPD LPR Printinglpq Line Printer Queues Displays print queues lprmLPD on Windows NT or 2000 systems LPD on Mac OS systems Setting up LPD on Windows NT/2000 systemsof the initial setup below Windows NT 4.0 LPD setup procedure Windows 2000 LPD setup procedureA. Installing TCP/IP software Windows NT 4.0 LPD setup procedureB. Configuring the networked printer of queues above C. Verifying the configurationBack to start of NT 4.0 setup procedure Back to start of entire LPD setupWindows 2000 LPD setup procedure printer”A. Installing TCP/IP software Settings, and Printers B. Configuring the networked printerOther Network File and Print Services d. Click Details, and verify that Print Services for UnixBack to start of Windows 2000 setup procedure Back to start of entire LPD setup9. Choose to keep the existing driver, if prompted. Click Next Reference on queues Setting up LPR/LPD on Macintosh systemsA. Assigning an IP address Setup procedureB. Configuring the Mac OS system Requirements Using FTP PrintingFTP Printing IntroductionData Connection FTP LoginDescription CommandsEnding the FTP Session Commandftp cd port1 Example of an FTP Session31534 bytes sent in 0.04 seconds 788.35 Kbytes/sec ftp quit 200 PORT command successful 150 Opening BINARY mode data connection257 /PORT1 is current directory. HP Color LaserJet 4500 ftp bin 226- Ready 226- Processing job 226 Transfer completeInterpreting the configuration page Status General Jetdirect InformationMessage DescriptionDescription Security SettingsUSB Port Information MessageFor 310x only Description Network StatisticsTCP/IP Protocol Information Messagetemporary value 0.0.0.0 is displayed. After two minutes, a default IP Message IPX/SPX Protocol InformationBOOTP/DHCP Server TFTP Server Config File Domain Name DNS Server WINS Server Syslog Server Idle Timeout Web Jetadmin URLRcvd Novell/NetWare Protocol InformationStatus Node Name Primary Frame Type Network Frame Type ENII EN802.2 ENSNAP EN802.3Message AppleTalk Protocol InformationMessage Error MessagesDLC/LLC Protocol Information Error Code andThere is a network congestion problem Reset or power cycle the print server to enable the new configuration the specified NetWare node name. Use printer installation software, a queues assigned to the print server object. This may be because no Cannot modify the print server password to the value expected by the The NDS tree cannot be located. The message may occur when the file The TFTP server IP address specified for the print server through 2000, 2001 Hewlett-Packard Company End of troubleshootingLight Behavior Power/Status light 10 or 100 Link lights USB lightPower/Status Light Interpreting the lights on the print serverLight Behavior USB LightLight BehaviorDetach the USB cable and power cycle the print server unplug it and plug it back in. If the USB LED is green and steady, then the print server is OK. If it is blinking amber, then the print server is faulty Is your printer ON and ONLINE? Troubleshooting OverviewIs your print server’s Power/Status light ON solid green? Please answer the questions below in the order listedResetting the print server to factory defaults cold reset Related topicsCan you print a Jetdirect configuration page? Interpreting the configuration pageIs your printer ON and ONLINE? ON and ONLINE? 2000, 2001 Hewlett-Packard Company Does your printer have a control panel display?Check your printer manual 2000, 2001 Hewlett-Packard Company Does the control panel display on your printer show an error message?Check your printer manual Check your printer manual Is the USB light ON solid green? 2000, 2001 Hewlett-Packard Company After checking the items above and making any necessarychanges, is the USB light now ON solid green? 2. Check that both the printer and the print server are powered onUSB OK? USB light ON solid green? OFF Blinking green Blinking amber What is the state of the USB light?Is the USB light now ON solid green? USB light OFFIs the USB light now ON solid green? USB light blinking greenIs the USB light now ON solid green? USB light blinking amber2000, 2001 Hewlett-Packard Company Is the Power/Status light ON solid green? power connector to typical power moduleto power source 3. Try a different power module/cable if one is availablePower/Status OK? Power/Status light ON solid green? OFF Blinking green Blinking amber What is the state of the Power/Status light?2000, 2001 Hewlett-Packard Company Power/Status light OFFIs the power/status light now ON solid green? Power/Status light blinking green2000, 2001 Hewlett-Packard Company 2000, 2001 Hewlett-Packard Company Power/Status light blinking amberIs either the 10 light or the 100 light ON solid green? Is one of the link lights ON solid green?10/100 link OK? 10 light or 100 light ON solid green? Check the print server’s I/O status 2000, 2001 Hewlett-Packard Company Does the page indicate “I/O Card Ready”?I/O card not ready Error messages 03 LAN Error EXTERNAL LOOPBACK 08 LAN Error INFINITE DEFERRAL11 LAN Error RETRY FAULTS 12 LAN Error NO LINKBEAT 03 LAN Error EXTERNAL LOOPBACK 08 LAN Error INFINITE DEFERRAL 11 LAN Error RETRY FAULTS 12 LAN Error NO LINKBEAT Print server OK Did these steps turn ON one of the link lights? Link lights OFF2000, 2001 Hewlett-Packard Company technical support telephone numbersConfiguration page does not print or is unreadable Can you now print a Jetdirect configuration page? 2000, 2001 Hewlett-Packard Company information on contacting HPconfiguration Resetting print server to factory defaults cold resetBrowse HP Call HPHP Call Centers Portugal Asia PacificColombia IsraelLatin America North AmericaEurope, Middle East, and Africa + 49 0180 52 58 143 24PF/min France+ 33 01 43 62 34 GermanyUnited Arab Can you print a Jetdirect configuration page? Configuration page prints? Configuration page does not print, or is unreadable 2000, 2001 Hewlett-Packard Company Can you now print a Jetdirect configuration page?HP support by phone Getting Support and ServiceGetting warranty service Also Software, driver, and firmware image upgradesGetting Warranty Service Warranty service for HP Jetdirect 175x and 310x print servers2000, 2001 Hewlett-Packard Company Software, Driver, and Firmware Image Upgrades HEWLETT-PACKARD LIMITED GLOBAL WARRANTY STATEMENT Limited Global Warranty Statement and ServiceGetting warranty service Your warranty period Limited Warranty StatementPage Argentina Getting warranty serviceLocal warranty statements Australia and New ZealandHP support for warranty service Service billing out of warrantyService outside the USA Electromagnetic specs Safety statements Regulatory statements SpecificationsPhysical specifications Supported networkingPhysical dimensions Environmental specificationsElectrical specifications See network specifications aboveUSB Downstream power supplied Electromagnetic specificationsSafety statements Regulatory statementsKorea EMI AustraliaCanada Japan VCCI Class BChina Chinese Safety Statement See Chinese Safety Statement2000, 2001 Hewlett-Packard Company Manufacturers Address 8000 Foothills Blvd Model Number J6035A conforms to the following Product SpecificationsDECLARATION OF CONFORMITY Manufacturers NameManufacturers Address 8000 Foothills Blvd conforms to the following Product SpecificationsDECLARATION OF CONFORMITY Manufacturers Name