6. Specifications for print server
Contents
1. Install print server 2. Configure and manage print server
5. Limited Warranty for print server
Overview
Installing the print server
1. Install hardware
2. Install software
Steps to install the print server hardware
4. Verify the print server’s LEDs
any USB-to-parallel converter any USB cable extender
diagnosing problems
Next, install software
Interpreting the configuration page and diagnosing problems
Easiest basic configuration
Configuring and managing the print server on your network
Tools for changing configuration and for managing
Protocols
below
these FTP instructions
Default configuration
Resetting the print server to factory defaults cold reset
HP Web Jetadmin
HP Jetdirect Software Solutions Summary
HP Install Network Printer Wizard Windows
HP Jetdirect Printer Installer for UNIX
HP IP/IPX Printer Gateway for NDPS
HP LaserJet Utility for Mac OS
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System Requirements HP software
IPP printing, using Internet Printer Connection Software
HP-Supplied Software
Note Not applicable to
3. Select Network Printer and click Next
Microsoft-Supplied Software
Supported Proxies HP software
Windows 2000 Integrated Software
server does not contain printer drivers, so your system cannot automatically obtain the driver. Click OK to install the printer driver onto your system and follow the instructions on the screen. You may need your printer CD-ROM to install the driver
Note Not applicable to
Features
HP IP/IPX Printer Gateway for NDPS
System Requirements
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HP LaserJet Utility for MacOS
Installing the Printer Software
Running the HP LaserJet Utility
Configuring the Printer
Verifying Network Configuration
Renaming the Printer
Selecting a Zone
Selecting Your Printer
7. Set Background Printing to ON or OFF
Testing the Configuration
Using the arp and ping commands Using Telnet
TCP/IP Configuration
Summary of TCP/IP Configuration Overview of the TCP/IP Protocol
Using BOOTP and TFTP Using DHCP Using RARP
Linux and UNIX systems For more information, see the bootpd man page
information, see BOOTP/TFTP
User Datagram Protocol UDP
Overview of TCP/IP protocol
Internet Protocol IP
Transmission Control Protocol TCP
Host Portion
IP Address
Subnets
Network Portion
Dynamic Host Configuration Protocol DHCP
DHCP or BOOTP for auto-configuration of TCP/IP services
Gateways
Default Gateway
Syslog Server
Description
tools
Ways to configure an IP address on the print server
Ports for IP access to the Jetdirect print server
BOOTP, DHCP TFTP SNMP FTP Telnet embedded web server LPD IPP
Moving the print server to another IP network
Install Network Printer Wizard
Setting up the BOOTP server on specific operating systems
Using BOOTP, TFTP, and DHCP
Procedures
Setting up the BOOTP server
Windows 2000 or NT servers
bootptab file
NetWare BOOTP servers
bootptab file parameters tags
server
TCP/IP main parameters TCP/IP print option parameters
TFTP configuration file
TFTP configuration file parameters
TCP/IP raw print port parameters TCP/IP access control parameters
Description
TFTP Parameter
Description
TFTP Parameter
Description
TFTP Parameter
Description
TFTP Parameter
TFTP Parameter
slp-config ttl-slp idle-timeout telnet-timeout ews-config tcp-mss
tcp-msl telnet-config
snmp-config get-community-name set-community-name auth-trap
TFTP Parameter
ipx-config ipx-unit-name
trap-dest
trap-dest ip-address community name port number
appletalk
0 Disables
TFTP Parameter
Description
TFTP Parameter
Configuring the print server for BOOTP configuration
Setting up the DHCP server
Changing the BOOTP/DHCP configuration method
Windows 2000 servers
Unique Identifier box
11. Click Close to exit to the Program Manager
Configuring the print server for DHCP configuration
How the default configuration works
Changing the BOOTP/DHCP configuration method
procedure
BOOTP and DHCP are disabled
Using RARP
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ping IP address
8. Switch on the print server
10. If ping does not respond, see the Troubleshooting section
Procedure
Using the arp and ping commands
reset
Setting up an IP route
Typical Telnet session
Using Telnet
Page
Procedure
User interface options
Command line interface default procedure
Menu interface procedure
described in the second column of the Telnet commands and parameters list at the end of this section. Caution Parameter changes are not saved until step 6 below
Page
Telnet Parameter
Using Telnet to Erase the Existing IP Address
Telnet Commands and Parameters
User control commands in Telnet
TCP/IP main parameters for Telnet
General settings for Telnet
Telnet Parameter
Description and Values
TFTP Filename
ip-config ip subnet-mask default-gw Config Server TFTP Server
9100-printing ftp-printing ipp-printing lpd-printing banner interlock
domain-name dns-svr pri-wins-svr sec-winds-svr smpt-svr
TCP/IP print option parameters for Telnet
Telnet Parameter
Description and Values
TCP/IP access control parameters for Telnet
TCP/IP raw print port parameters for Telnet
Telnet Parameter
slp-config ttl-slp idle-timeout telnet-timeout
syslog-config syslog-svr syslog-max syslog-priority syslog-facility
Telnet Parameter
cold-reset ews-config tcp-mss tcp-msl
TCP/IP diagnostics parameters for Telnet
Last Config IP TCP Conns Refused TCP Access Denied DHCP Lease Time
Enables or disables SNMP operation on the print server 0 Disables
Telnet Parameter
Description and Values
ipx-nds-tree ipx-nds-context ipx-job-poll ipx-banner ipx-eoj
ipx-config ipx-unitname Address ipx-frametype ipx-sapinterval
IPX/SPX parameters for Telnet
Telnet Parameter
AppleTalk parameters for Telnet
Enables or disables DLC/LLC protocol operation on the print server
dlc/llc-config
0 Disables
scan-idle-timeout scan-email-config MFP-config usb-mode
scan-config
Support parameters for Telnet
Telnet Parameter
Description and Values
IP addressing
Using the embedded web server
Viewing the embedded web server
Directory of pages and features in the embedded web server
Pages and features
Home tab Device Info Scan Networking tab Configuration
Network Settings Support Info
Refresh Rate
Home tab Home page
USB Settings Other Settings Security Admin Password Access Control
Diagnostics Network Statistics Protocol Info Configuration Page
addressing
Networking tab
Graphic of home page
Jetdirect Home page parameters
Miscellaneous tab Security Admin Password Access Control Diagnostics
Configuration Network Settings TCP/IP tab IPX/SPX tab AppleTalk tab
For Advanced tab see Other Settings
Support Info USB Settings Other Settings LPD Queues tab
Network Settings
Configuration
Network Statistics Protocol Info Configuration Page Refresh Rate
Network Settings Support Info USB Settings Other Settings
addressing
A Caution! Configuration tools
Selects the method for the print server to receive its
on IP addressing
IPX/SPX Settings
IPX/SPX Frame Type Print Server Name SAP Interval NDS Tree Name
NDS Context
Job Poll Interval
SNMP settings
SNMP Settings
AppleTalk settings
DLC/LLC settings not on
USB Settings
USB Settings
Support Info
Jetdirect configuration page. How to see the configuration page
Other Settings
LPD Queues tab Miscellaneous tab
LPD Queues
Example
Miscellaneous Settings
Miscellaneous Settings
Server parameter see following parameter
10TXFULL 10-Mbps, full-duplex operation
Access Control host access list
Security
Admin Password
Admin Password setting
Sample entries
Diagnostics
Network Statistics Protocol Info Configuration Page Refresh Rate
Configuration Page
Scanner status messages Document size settings Image type settings
Using Web Scan
Web Scan
Using Web Scan
For a multi-page document feeder ADF
Problems
For a flatbed with a multi-page document feeder ADF
Scan download the image
For a multi-page document feeder ADF
If the Email To… button works, but then an error message appears
Image Type document settings
Document Size settings
Back to start of Web Scan information
Troubleshooting web scanning
Image Format settings
Problems using scan
Problems with availability of scan and e-mail
Problems using scan preview
Disabling Web Scan and its alternative
Back to start of troubleshooting web scanning
Back to start of Web Scan information
Compatible Web Browsers
Telnet
Back to start of disabling web scanning Back to start of web scanning
Microsoft Internet Explorer 5.0 and later Netscape Navigator 4.7x
Netscape Navigator 4.7x HP-UX
Microsoft Internet Explorer 5.0 and later
Netscape Navigator 4.72-4.75, 6.0 Solaris 2.5x, 2.6, 7
Security features
IP administrative password
Security
IP host access list
SNMP v1/v2c - Set Community Name
Telnet
None
Examples of Access Control Settings
HP Web Jetadmin password
Settings
Host access list contains entries Telnet disabled
Limited
Passwords set IP administrative password
HP Web Jetadmin password, SNMP Set Community Name
Line Printer Remove Removes jobs from print queues
Setting up LPD LPR Printing
lpq Line Printer Queues Displays print queues
lprm
LPD on Windows NT or 2000 systems LPD on Mac OS systems
Setting up LPD on Windows NT/2000 systems
of the initial setup below
Windows NT 4.0 LPD setup procedure Windows 2000 LPD setup procedure
A. Installing TCP/IP software
Windows NT 4.0 LPD setup procedure
B. Configuring the networked printer
of queues above
C. Verifying the configuration
Back to start of NT 4.0 setup procedure
Back to start of entire LPD setup
Windows 2000 LPD setup procedure
printer”
A. Installing TCP/IP software
Settings, and Printers
B. Configuring the networked printer
Other Network File and Print Services
d. Click Details, and verify that Print Services for Unix
Back to start of Windows 2000 setup procedure
Back to start of entire LPD setup
9. Choose to keep the existing driver, if prompted. Click Next
Reference on queues
Setting up LPR/LPD on Macintosh systems
A. Assigning an IP address
Setup procedure
B. Configuring the Mac OS system
Requirements
Using FTP Printing
FTP Printing
Introduction
Data Connection
FTP Login
Description
Commands
Ending the FTP Session
Command
ftp cd port1
Example of an FTP Session
31534 bytes sent in 0.04 seconds 788.35 Kbytes/sec ftp quit
200 PORT command successful 150 Opening BINARY mode data connection
257 /PORT1 is current directory. HP Color LaserJet 4500 ftp bin
226- Ready 226- Processing job 226 Transfer complete
Interpreting the configuration page
Status
General Jetdirect Information
Message
Description
Description
Security Settings
USB Port Information
Message
For 310x only
Description
Network Statistics
TCP/IP Protocol Information
Message
temporary value 0.0.0.0 is displayed. After two minutes, a default IP
Message
IPX/SPX Protocol Information
BOOTP/DHCP Server TFTP Server Config File Domain Name DNS Server WINS
Server Syslog Server Idle Timeout Web Jetadmin URL
Rcvd
Novell/NetWare Protocol Information
Status Node Name Primary Frame Type Network Frame Type ENII EN802.2
ENSNAP EN802.3
Message
AppleTalk Protocol Information
Message
Error Messages
DLC/LLC Protocol Information
Error Code and
There is a network congestion problem
Reset or power cycle the print server to enable the new configuration
the specified NetWare node name. Use printer installation software, a
queues assigned to the print server object. This may be because no
Cannot modify the print server password to the value expected by the
The NDS tree cannot be located. The message may occur when the file
The TFTP server IP address specified for the print server through
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End of troubleshooting
Light Behavior
Power/Status light 10 or 100 Link lights USB light
Power/Status Light
Interpreting the lights on the print server
Light Behavior
USB Light
Light
Behavior
Detach the USB cable and power cycle the print server unplug it and plug it back in. If the USB LED is green and steady, then the print server is OK. If it is blinking amber, then the print server is faulty
Is your printer ON and ONLINE?
Troubleshooting Overview
Is your print server’s Power/Status light ON solid green?
Please answer the questions below in the order listed
Resetting the print server to factory defaults cold reset
Related topics
Can you print a Jetdirect configuration page?
Interpreting the configuration page
Is your printer ON and ONLINE?
ON and ONLINE?
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Does your printer have a control panel display?
Check your printer manual
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Does the control panel display on your printer show an error message?
Check your printer manual
Check your printer manual
Is the USB light ON solid green?
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After checking the items above and making any necessary
changes, is the USB light now ON solid green?
2. Check that both the printer and the print server are powered on
USB OK? USB light ON solid green?
OFF Blinking green Blinking amber
What is the state of the USB light?
Is the USB light now ON solid green?
USB light OFF
Is the USB light now ON solid green?
USB light blinking green
Is the USB light now ON solid green?
USB light blinking amber
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Is the Power/Status light ON solid green?
power connector to
typical power module
to power source
3. Try a different power module/cable if one is available
Power/Status OK? Power/Status light ON solid green?
OFF Blinking green Blinking amber
What is the state of the Power/Status light?
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Power/Status light OFF
Is the power/status light now ON solid green?
Power/Status light blinking green
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Power/Status light blinking amber
Is either the 10 light or the 100 light ON solid green?
Is one of the link lights ON solid green?
10/100 link OK? 10 light or 100 light ON solid green?
Check the print server’s I/O status
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Does the page indicate “I/O Card Ready”?
I/O card not ready
Error messages
03 LAN Error EXTERNAL LOOPBACK 08 LAN Error INFINITE DEFERRAL
11 LAN Error RETRY FAULTS 12 LAN Error NO LINKBEAT
03 LAN Error EXTERNAL LOOPBACK
08 LAN Error INFINITE DEFERRAL
11 LAN Error RETRY FAULTS
12 LAN Error NO LINKBEAT
Print server OK
Did these steps turn ON one of the link lights?
Link lights OFF
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technical support telephone numbers
Configuration page does not print or is unreadable
Can you now print a Jetdirect configuration page?
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information on contacting HP
configuration
Resetting print server to factory defaults cold reset
Browse HP
Call HP
HP Call Centers
Portugal
Asia Pacific
Colombia
Israel
Latin America
North America
Europe, Middle East, and Africa
+ 49 0180 52 58 143 24PF/min
France
+ 33 01 43 62 34
Germany
United Arab
Can you print a Jetdirect configuration page?
Configuration page prints?
Configuration page does not print, or is unreadable
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Can you now print a Jetdirect configuration page?
HP support by phone
Getting Support and Service
Getting warranty service
Also Software, driver, and firmware image upgrades
Getting Warranty Service
Warranty service for HP Jetdirect 175x and 310x print servers
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Software, Driver, and Firmware Image Upgrades
HEWLETT-PACKARD LIMITED GLOBAL WARRANTY STATEMENT
Limited Global Warranty Statement and Service
Getting warranty service Your warranty period
Limited Warranty Statement
Page
Argentina
Getting warranty service
Local warranty statements
Australia and New Zealand
HP support for warranty service
Service billing out of warranty
Service outside the USA
Electromagnetic specs Safety statements Regulatory statements
Specifications
Physical specifications
Supported networking
Physical dimensions
Environmental specifications
Electrical specifications
See network specifications above
USB Downstream power supplied
Electromagnetic specifications
Safety statements
Regulatory statements
Korea EMI
Australia
Canada
Japan VCCI Class B
China Chinese Safety Statement
See Chinese Safety Statement
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Manufacturers Address 8000 Foothills Blvd
Model Number J6035A conforms to the following Product Specifications
DECLARATION OF CONFORMITY
Manufacturers Name
Manufacturers Address 8000 Foothills Blvd
conforms to the following Product Specifications
DECLARATION OF CONFORMITY
Manufacturers Name
light indicates the status of the USB
light on your print server is not ON solid green, find its state in the list below and click on it to continue troubleshooting.