HP 175X HP support for warranty service, Service billing out of warranty, Service outside the USA

If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance.

HP support for warranty service

For warranty service on HP Jetdirect products, call HP support. See phone numbers or visit http://www.hp.com/support/support_assistance. The HP support

representative will help you with troubleshooting, and advise you on warranty service. When calling, please have the following information ready:

●HP Jetdirect product you are calling about, for example, “J6035A”.

●Model number of the product, for example, “Jetdirect 175X”.

●Serial number of the product.

●Complete description of the problem.

●Proof of purchase of your product.

●Your shipping address.

Service billing (out of warranty)

When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only); prepare to supply shipping and billing addresses and payment information.

Service outside the USA

Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability, and instructions.

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