A3 (11.69 by 16.54)

A4 (8.3 by 11.7)

Executive (7.25 by 10.5)

4X6 (4 by 6)

5X7 (5 by 7)

3X5 (3 by 5)

3X3 (3 by 3)

Image Format settings

The image format settings available depend on the capabilities of the scanner in the specific peripheral pointed to by the embedded web server. They include:

PDF files for easy interchange with other people. When downloading, the browser typically will start the Adobe Acrobat Reader plug-in to view the file in a browser window.

JPEG for compact, compressed files suitable for display in web browsers. When downloading, the image typically will be displayed in a browser window. The availability of JPEG format depends on the capabilities of the scanner.

TIFF for files to be printed or to be manipulated as high-resolution images. When downloading, the browser will use a plug-in or external application for TIFF files, if one is loaded, or will prompt the user to view or save the image.

Back to start of Web Scan information

Troubleshooting web scanning

Problems using scan

Unable to scan using PDF image format

Problem: After I click the Scan button, I get an error message that the scan is aborted. I am using Internet Explorer.

Resolution: This is a known issue with plug-ins (not external applications) and version 5.0 of Microsoft Internet Explorer. Configure your Internet Explorer browser to not use that specific plug-in for TIFF files.

Unable to scan using TIFF image format

Problem: After I click the Scan button, the scanner begins to scan but never completes. I am using Internet Explorer.

Resolution: This is a known issue with various versions of Microsoft Internet Explorer and Windows 95, 98, and NT 4.0. A recommended work-around is to download the latest version of Internet Explorer, 5.0 or higher, and the latest version of Adobe Acrobat Reader, 4.0 or higher.

Unable to use “Save” or “Save As” command in Adobe Acrobat Reader Problem: After I click the Scan button, Adobe Acrobat Reader is launched. I

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HP 175X, 310X manual Troubleshooting web scanning