5. Limited Warranty for print server
Contents
1. Install print server 2. Configure and manage print server
6. Specifications for print server
2. Install software
Installing the print server
1. Install hardware
Overview
Steps to install the print server hardware
any USB-to-parallel converter any USB cable extender
4. Verify the print server’s LEDs
diagnosing problems
Interpreting the configuration page and diagnosing problems
Next, install software
Configuring and managing the print server on your network
Easiest basic configuration
below
Tools for changing configuration and for managing
Protocols
these FTP instructions
Default configuration
Resetting the print server to factory defaults cold reset
HP Jetdirect Printer Installer for UNIX
HP Jetdirect Software Solutions Summary
HP Install Network Printer Wizard Windows
HP Web Jetadmin
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HP IP/IPX Printer Gateway for NDPS
HP LaserJet Utility for Mac OS
Note Not applicable to
IPP printing, using Internet Printer Connection Software
HP-Supplied Software
System Requirements HP software
Windows 2000 Integrated Software
Microsoft-Supplied Software
Supported Proxies HP software
3. Select Network Printer and click Next
server does not contain printer drivers, so your system cannot automatically obtain the driver. Click OK to install the printer driver onto your system and follow the instructions on the screen. You may need your printer CD-ROM to install the driver
System Requirements
Features
HP IP/IPX Printer Gateway for NDPS
Note Not applicable to
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Installing the Printer Software
HP LaserJet Utility for MacOS
Renaming the Printer
Configuring the Printer
Verifying Network Configuration
Running the HP LaserJet Utility
Selecting a Zone
Selecting Your Printer
Testing the Configuration
7. Set Background Printing to ON or OFF
Using BOOTP and TFTP Using DHCP Using RARP
TCP/IP Configuration
Summary of TCP/IP Configuration Overview of the TCP/IP Protocol
Using the arp and ping commands Using Telnet
information, see BOOTP/TFTP
Linux and UNIX systems For more information, see the bootpd man page
Transmission Control Protocol TCP
Overview of TCP/IP protocol
Internet Protocol IP
User Datagram Protocol UDP
Network Portion
IP Address
Subnets
Host Portion
Default Gateway
DHCP or BOOTP for auto-configuration of TCP/IP services
Gateways
Dynamic Host Configuration Protocol DHCP
Syslog Server
Description
BOOTP, DHCP TFTP SNMP FTP Telnet embedded web server LPD IPP
Ways to configure an IP address on the print server
Ports for IP access to the Jetdirect print server
tools
Install Network Printer Wizard
Moving the print server to another IP network
Setting up the BOOTP server
Using BOOTP, TFTP, and DHCP
Procedures
Setting up the BOOTP server on specific operating systems
bootptab file parameters tags
bootptab file
NetWare BOOTP servers
Windows 2000 or NT servers
server
TCP/IP raw print port parameters TCP/IP access control parameters
TFTP configuration file
TFTP configuration file parameters
TCP/IP main parameters TCP/IP print option parameters
TFTP Parameter
TFTP Parameter
Description
Description
TFTP Parameter
TFTP Parameter
Description
Description
snmp-config get-community-name set-community-name auth-trap
slp-config ttl-slp idle-timeout telnet-timeout ews-config tcp-mss
tcp-msl telnet-config
TFTP Parameter
trap-dest ip-address community name port number
ipx-config ipx-unit-name
trap-dest
TFTP Parameter
Description
0 Disables
TFTP Parameter
appletalk
Changing the BOOTP/DHCP configuration method
Configuring the print server for BOOTP configuration
Setting up the DHCP server
TFTP Parameter
11. Click Close to exit to the Program Manager
Windows 2000 servers
Unique Identifier box
Changing the BOOTP/DHCP configuration method
Configuring the print server for DHCP configuration
How the default configuration works
BOOTP and DHCP are disabled
procedure
Using RARP
10. If ping does not respond, see the Troubleshooting section
ping IP address
8. Switch on the print server
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Using the arp and ping commands
Procedure
reset
Using Telnet
Setting up an IP route
Typical Telnet session
Page
Command line interface default procedure
Procedure
User interface options
Menu interface procedure
described in the second column of the Telnet commands and parameters list at the end of this section. Caution Parameter changes are not saved until step 6 below
Page
User control commands in Telnet
Using Telnet to Erase the Existing IP Address
Telnet Commands and Parameters
Telnet Parameter
Description and Values
General settings for Telnet
Telnet Parameter
TCP/IP main parameters for Telnet
ip-config ip subnet-mask default-gw Config Server TFTP Server
TFTP Filename
Telnet Parameter
domain-name dns-svr pri-wins-svr sec-winds-svr smpt-svr
TCP/IP print option parameters for Telnet
9100-printing ftp-printing ipp-printing lpd-printing banner interlock
Telnet Parameter
TCP/IP access control parameters for Telnet
TCP/IP raw print port parameters for Telnet
Description and Values
syslog-config syslog-svr syslog-max syslog-priority syslog-facility
slp-config ttl-slp idle-timeout telnet-timeout
Last Config IP TCP Conns Refused TCP Access Denied DHCP Lease Time
cold-reset ews-config tcp-mss tcp-msl
TCP/IP diagnostics parameters for Telnet
Telnet Parameter
Description and Values
Enables or disables SNMP operation on the print server 0 Disables
Telnet Parameter
Telnet Parameter
ipx-config ipx-unitname Address ipx-frametype ipx-sapinterval
IPX/SPX parameters for Telnet
ipx-nds-tree ipx-nds-context ipx-job-poll ipx-banner ipx-eoj
0 Disables
Enables or disables DLC/LLC protocol operation on the print server
dlc/llc-config
AppleTalk parameters for Telnet
scan-config
scan-idle-timeout scan-email-config MFP-config usb-mode
Description and Values
Support parameters for Telnet
Telnet Parameter
Directory of pages and features in the embedded web server
Using the embedded web server
Viewing the embedded web server
IP addressing
Network Settings Support Info
Pages and features
Home tab Device Info Scan Networking tab Configuration
Diagnostics Network Statistics Protocol Info Configuration Page
Home tab Home page
USB Settings Other Settings Security Admin Password Access Control
Refresh Rate
Jetdirect Home page parameters
Networking tab
Graphic of home page
addressing
Support Info USB Settings Other Settings LPD Queues tab
Configuration Network Settings TCP/IP tab IPX/SPX tab AppleTalk tab
For Advanced tab see Other Settings
Miscellaneous tab Security Admin Password Access Control Diagnostics
Network Settings Support Info USB Settings Other Settings
Configuration
Network Statistics Protocol Info Configuration Page Refresh Rate
Network Settings
on IP addressing
A Caution! Configuration tools
Selects the method for the print server to receive its
addressing
IPX/SPX Settings
Job Poll Interval
IPX/SPX Frame Type Print Server Name SAP Interval NDS Tree Name
NDS Context
DLC/LLC settings not on
SNMP Settings
AppleTalk settings
SNMP settings
Support Info
USB Settings
USB Settings
LPD Queues tab Miscellaneous tab
Jetdirect configuration page. How to see the configuration page
Other Settings
LPD Queues
Example
Miscellaneous Settings
Miscellaneous Settings
10TXFULL 10-Mbps, full-duplex operation
Server parameter see following parameter
Admin Password setting
Security
Admin Password
Access Control host access list
Configuration Page
Diagnostics
Network Statistics Protocol Info Configuration Page Refresh Rate
Sample entries
Using Web Scan
Using Web Scan
Web Scan
Scanner status messages Document size settings Image type settings
Scan download the image
Problems
For a flatbed with a multi-page document feeder ADF
For a multi-page document feeder ADF
Document Size settings
If the Email To… button works, but then an error message appears
Image Type document settings
For a multi-page document feeder ADF
Problems using scan
Troubleshooting web scanning
Image Format settings
Back to start of Web Scan information
Problems using scan preview
Problems with availability of scan and e-mail
Back to start of Web Scan information
Disabling Web Scan and its alternative
Back to start of troubleshooting web scanning
Back to start of disabling web scanning Back to start of web scanning
Compatible Web Browsers
Telnet
Netscape Navigator 4.72-4.75, 6.0 Solaris 2.5x, 2.6, 7
Netscape Navigator 4.7x HP-UX
Microsoft Internet Explorer 5.0 and later
Microsoft Internet Explorer 5.0 and later Netscape Navigator 4.7x
Security
Security features
IP administrative password
Telnet
IP host access list
SNMP v1/v2c - Set Community Name
Settings
Examples of Access Control Settings
HP Web Jetadmin password
None
HP Web Jetadmin password, SNMP Set Community Name
Limited
Passwords set IP administrative password
Host access list contains entries Telnet disabled
lprm
Setting up LPD LPR Printing
lpq Line Printer Queues Displays print queues
Line Printer Remove Removes jobs from print queues
Windows NT 4.0 LPD setup procedure Windows 2000 LPD setup procedure
Setting up LPD on Windows NT/2000 systems
of the initial setup below
LPD on Windows NT or 2000 systems LPD on Mac OS systems
Windows NT 4.0 LPD setup procedure
A. Installing TCP/IP software
B. Configuring the networked printer
Back to start of entire LPD setup
C. Verifying the configuration
Back to start of NT 4.0 setup procedure
of queues above
A. Installing TCP/IP software
Windows 2000 LPD setup procedure
printer”
d. Click Details, and verify that Print Services for Unix
B. Configuring the networked printer
Other Network File and Print Services
Settings, and Printers
9. Choose to keep the existing driver, if prompted. Click Next
Back to start of Windows 2000 setup procedure
Back to start of entire LPD setup
Setting up LPR/LPD on Macintosh systems
Reference on queues
Setup procedure
A. Assigning an IP address
B. Configuring the Mac OS system
Introduction
Using FTP Printing
FTP Printing
Requirements
FTP Login
Data Connection
Command
Commands
Ending the FTP Session
Description
Example of an FTP Session
ftp cd port1
226- Ready 226- Processing job 226 Transfer complete
200 PORT command successful 150 Opening BINARY mode data connection
257 /PORT1 is current directory. HP Color LaserJet 4500 ftp bin
31534 bytes sent in 0.04 seconds 788.35 Kbytes/sec ftp quit
Interpreting the configuration page
Description
General Jetdirect Information
Message
Status
Message
Security Settings
USB Port Information
Description
For 310x only
Message
Network Statistics
TCP/IP Protocol Information
Description
temporary value 0.0.0.0 is displayed. After two minutes, a default IP
Server Syslog Server Idle Timeout Web Jetadmin URL
IPX/SPX Protocol Information
BOOTP/DHCP Server TFTP Server Config File Domain Name DNS Server WINS
Message
ENSNAP EN802.3
Novell/NetWare Protocol Information
Status Node Name Primary Frame Type Network Frame Type ENII EN802.2
Rcvd
AppleTalk Protocol Information
Message
Error Code and
Error Messages
DLC/LLC Protocol Information
Message
There is a network congestion problem
Reset or power cycle the print server to enable the new configuration
the specified NetWare node name. Use printer installation software, a
queues assigned to the print server object. This may be because no
Cannot modify the print server password to the value expected by the
The NDS tree cannot be located. The message may occur when the file
The TFTP server IP address specified for the print server through
End of troubleshooting
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Interpreting the lights on the print server
Power/Status light 10 or 100 Link lights USB light
Power/Status Light
Light Behavior
Behavior
USB Light
Light
Light Behavior
Detach the USB cable and power cycle the print server unplug it and plug it back in. If the USB LED is green and steady, then the print server is OK. If it is blinking amber, then the print server is faulty
Please answer the questions below in the order listed
Troubleshooting Overview
Is your print server’s Power/Status light ON solid green?
Is your printer ON and ONLINE?
Interpreting the configuration page
Related topics
Can you print a Jetdirect configuration page?
Resetting the print server to factory defaults cold reset
Is your printer ON and ONLINE?
ON and ONLINE?
Does your printer have a control panel display?
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Check your printer manual
Does the control panel display on your printer show an error message?
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Check your printer manual
Check your printer manual
Is the USB light ON solid green?
2. Check that both the printer and the print server are powered on
After checking the items above and making any necessary
changes, is the USB light now ON solid green?
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USB OK? USB light ON solid green?
What is the state of the USB light?
OFF Blinking green Blinking amber
USB light OFF
Is the USB light now ON solid green?
USB light blinking green
Is the USB light now ON solid green?
USB light blinking amber
Is the USB light now ON solid green?
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Is the Power/Status light ON solid green?
3. Try a different power module/cable if one is available
typical power module
to power source
power connector to
Power/Status OK? Power/Status light ON solid green?
What is the state of the Power/Status light?
OFF Blinking green Blinking amber
Power/Status light OFF
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Power/Status light blinking green
Is the power/status light now ON solid green?
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Power/Status light blinking amber
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Is one of the link lights ON solid green?
Is either the 10 light or the 100 light ON solid green?
10/100 link OK? 10 light or 100 light ON solid green?
Check the print server’s I/O status
Does the page indicate “I/O Card Ready”?
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I/O card not ready
11 LAN Error RETRY FAULTS 12 LAN Error NO LINKBEAT
Error messages
03 LAN Error EXTERNAL LOOPBACK 08 LAN Error INFINITE DEFERRAL
03 LAN Error EXTERNAL LOOPBACK
08 LAN Error INFINITE DEFERRAL
11 LAN Error RETRY FAULTS
12 LAN Error NO LINKBEAT
Print server OK
Link lights OFF
Did these steps turn ON one of the link lights?
technical support telephone numbers
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Configuration page does not print or is unreadable
Can you now print a Jetdirect configuration page?
information on contacting HP
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Resetting print server to factory defaults cold reset
configuration
HP Call Centers
Browse HP
Call HP
Israel
Asia Pacific
Colombia
Portugal
North America
Latin America
Europe, Middle East, and Africa
Germany
France
+ 33 01 43 62 34
+ 49 0180 52 58 143 24PF/min
United Arab
Can you print a Jetdirect configuration page?
Configuration page prints?
Configuration page does not print, or is unreadable
Can you now print a Jetdirect configuration page?
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Also Software, driver, and firmware image upgrades
Getting Support and Service
Getting warranty service
HP support by phone
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Getting Warranty Service
Warranty service for HP Jetdirect 175x and 310x print servers
Software, Driver, and Firmware Image Upgrades
Limited Warranty Statement
Limited Global Warranty Statement and Service
Getting warranty service Your warranty period
HEWLETT-PACKARD LIMITED GLOBAL WARRANTY STATEMENT
Page
Australia and New Zealand
Getting warranty service
Local warranty statements
Argentina
Service outside the USA
HP support for warranty service
Service billing out of warranty
Supported networking
Specifications
Physical specifications
Electromagnetic specs Safety statements Regulatory statements
See network specifications above
Environmental specifications
Electrical specifications
Physical dimensions
Regulatory statements
Electromagnetic specifications
Safety statements
USB Downstream power supplied
Japan VCCI Class B
Australia
Canada
Korea EMI
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China Chinese Safety Statement
See Chinese Safety Statement
Manufacturers Name
Model Number J6035A conforms to the following Product Specifications
DECLARATION OF CONFORMITY
Manufacturers Address 8000 Foothills Blvd
Manufacturers Name
conforms to the following Product Specifications
DECLARATION OF CONFORMITY
Manufacturers Address 8000 Foothills Blvd