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HP 175X, 310X manual Information on contacting HP

Models: 175X 310X

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Troubleshooting Specs Install Error codes Password Disables Default Enables Login Warranty Easiest basic configuration Diagnosing problems

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information on contacting HP.

©2000, 2001 Hewlett-Packard Company

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HP 175X, 310X manual Information on contacting HP

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Contents

Users Guide Contents Install software Install hardwareOverview Steps to install the print server hardware Page Diagnosing problems Next, install software Easiest basic configuration Configuring and managing the print server on your network Protocols Tools for changing configuration and for managing These FTP instructions Default configuration Resetting the print server to factory defaults cold reset Operating Environment Function HP Jetdirect Software Solutions Summary HP IP/IPX Printer Gateway for Ndps HP-Supplied Software IPP printing, using Internet Printer Connection SoftwareSystem Requirements HP software Supported Proxies HP software Microsoft-Supplied SoftwareWindows 2000 Integrated Software 2000, 2001 Hewlett-Packard Company HP IP/IPX Printer Gateway for FeaturesSystem Requirements 2000, 2001 Hewlett-Packard Company HP LaserJet Utility for MacOS Installing the Printer Software Running the HP LaserJet Utility Configuring the PrinterVerifying Network Configuration Renaming the Printer Selecting a Zone Selecting Your Printer Set Background Printing to on or OFF Testing the Configuration Introduction TCP/IP ConfigurationPage User Datagram Protocol UDP Overview of TCP/IP protocolInternet Protocol IP Transmission Control Protocol TCP Subnets IP Address Gateways Dhcp or Bootp for auto-configuration of TCP/IP services Syslog Server Description Ports for IP access to the Jetdirect print server Ways to configure an IP address on the print server Moving the print server to another IP network Setting up the Bootp server Procedures Bootptab file Server Tftp configuration file parameters Tftp configuration file Tftp Parameter Default Allows multiple connections Snmp-config Get-community-name Set-community-name Auth-trap Command format is Disables Setting up the Dhcp server Configuring the print server for Bootp configuration Windows 2000 servers Changing the BOOTP/DHCP configuration method Configuring the print server for Dhcp configuration Procedure Using Rarp Ping IP address Procedure Using the arp and ping commands Reset Using Telnet Page Command line interface default procedure Procedure Menu interface procedure Save exit quit Page User control commands in Telnet Using Telnet to Erase the Existing IP Address TCP/IP main parameters for Telnet General settings for TelnetPage TCP/IP print option parameters for Telnet TCP/IP raw print port parameters for Telnet TCP/IP access control parameters for TelnetTCP/IP other parameters for Telnet Page Snmp parameters for Telnet TCP/IP diagnostics parameters for Telnet Format is IPX/SPX parameters for Telnet DLC/LLC parameters for Telnet AppleTalk parameters for TelnetOther parameters for Telnet Disables Default Enables Support parameters for Telnet Using the embedded web server Pages and features Home tab Home Networking tab For Advanced tab see Other Settings Configuration On IP addressing IPX/SPX Settings Not on Snmp Settings Support Info Other Settings LPD Queues Page Miscellaneous Settings Server parameter see following parameter Security Diagnostics Web Scan Scan download the image Scanner status Troubleshooting web scanning Problems using scan preview Disabling Web Scan and its alternative Compatible Web Browsers 2000, 2001 Hewlett-Packard Company IP administrative password Security featuresSecurity Snmp v1/v2c Set Community Name IP host access listTelnet Low Examples of Access Control SettingsHP Web Jetadmin password None Limited Lprm Setting up LPD LPR Printing Reference on queues Setting up LPD On Windows NT/2000 systems Installing TCP/IP software Windows NT 4.0 LPD setup procedure You may be automatically prompted for the TCP/IP Configuring the networked printer Queues above Verifying the configuration Printer Windows 2000 LPD setup procedure Select and enable 2000, 2001 Hewlett-Packard Company Reference on queues Setting up LPR/LPD on Macintosh systems Assigning an IP address Setup procedure Configuring the Mac OS system FTP Printing FTP Login Commands Example of an FTP Session 2000, 2001 Hewlett-Packard Company Interpreting the configuration General Jetdirect Information USB Port Information For 310x only Network Statistics For your network IPX/SPX Protocol Information Novell/NetWare Protocol Information AppleTalk Protocol Information DLC/LLC Protocol Information Re-attach the power module connector on the print server. If Values NetWare utility such as PCONSOLE, or another tool to create NetWare print server is running, and restart it if necessary Print server Exists Specifying a single node. Check your Tftp configuration file End of troubleshooting Interpreting the lights on the print server Power/Status Light10 or 100 Link Lights Light Description Behavior USB Light 2000, 2001 Hewlett-Packard Company Troubleshooting Overview Related topics Is your printer on and ONLINE? On and ONLINE? Does your printer have a control panel display? Check your printer manual USB Check your printer manual Check your printer manual Is the USB light on solid green? 2000, 2001 Hewlett-Packard Company USB OK? USB light on solid green? What is the state of the USB light? Is the USB light now on solid green? USB light OFF USB light blinking green USB light blinking amber 2000, 2001 Hewlett-Packard Company Is the Power/Status light on solid green? Typical power module Power/Status OK? Power/Status light on solid green? What is the state Power/Status light? Power/Status light OFF Is the power/status light now on solid green? Power/Status light blinking green 2000, 2001 Hewlett-Packard Company Power/Status light blinking amber Is one of the link lights on solid green? 10/100 link OK? Light or 100 light on solid green? Check the print server’s I/O status Does the page indicate I/O Card Ready? Card not ready Error messages LAN Error External Loopback LAN Error Infinite Deferral LAN Error Retry Faults LAN Error no Linkbeat Print server OK Did these steps turn on one of the link lights? Link lights OFF Technical support telephone numbers Configuration page does not print Or is unreadable Can you now print a Jetdirect configuration page? Information on contacting HP Resetting print server to factory defaults cold reset Browse HP Asia Pacific North America Latin America Europe, Middle East, and Africa Page 2000, 2001 Hewlett-Packard Company Can you print a Jetdirect configuration page? Configuration page prints? Configuration page does not print, or is unreadable Can you now print a Jetdirect configuration page? WWW HP support online HP support by phoneWWW HP user forums Getting Warranty Service Software, Driver, and Firmware Image Upgrades HEWLETT-PACKARD Limited Global Warranty Statement Limited Global Warranty Statement and ServicePage México Local warranty statementsAustralia and New Zealand Argentina Service billing out of warranty HP support for warranty serviceService outside the USA Physical specifications SpecificationsSupported networking Electrical specifications Environmental specifications Safety statements Electromagnetic specificationsRegulatory statements Australia China Chinese Safety Statement Declaration of Conformity Declaration of Conformity

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