File directory, File-directory-page elements | HP 4101mfp specification

File directory page

Use the file directory page to view current directory structures, to help troubleshoot MFP problems, or to verify storage capabilities.

File-directory-page elements

A.Directory information

2

A

Figure 93. Sample file-directory page

C9148-90909

7 Troubleshooting 135

Image 137

HP 4101mfp manual File directory, File-directory-page elements

Contents

Service addendum Page Service addendum Quick reference service PIN code Table of contents Maintenance Removal and replacement Troubleshooting Index Table of contents C9148-90909 List of figures List of figures C9148-90909 List of tables List of tables C9148-90909 Product Information Introduction Product configurationsHP LaserJet 4100mfp C9148A HP LaserJet 4101mfp C9149A Product speed and throughput Product featuresImage quality Paper handling Performance Category Specification Product specificationsExpandable design Scan unit only Category Specification ADF/flatbed-unit acoustical specificationsTesting per International Standard Organization ISO Skew specifications Supported paper sizes and weights for the ADF Media specificationsSize Dimensions Weight Special considerations for ADF documents Model and serial numbers Front view Product overview Product parts back view Back view Product Information C9148-90909 Service approach Major assemblies Service approach Contact HP HP service agreementsWorld Wide Web HP support assistant CD-ROM Service approach C9148-90909 Operation Using the ADF Using the ADF unitGeneral guidelines for using the ADF unit Using the glass Using the glassGeneral guidelines for using the glass Control panel Using the control panelLayout and operation Status bar NavigationWalk-up copy display Menus Configure device, diagnostic, and service menus MFP menu map 1 Menu map MFP menu map 2 Maintenance General guidelines Cleaning the product Cleaning the ADF delivery guide clear mylar strip Running the cleaning Replace the clear, plastic sheet Remove the clear plastic sheet User-replaceable parts User-replaceable parts MFP Item Procedure Interval Back view on See Back view onProcessor board on Installing the update Downloading a remote firmware updateRFU installation messages Updating product firmware Using HP Web JetAdmin multiple or unattended update Using HP Web JetAdmin single update Windows parallel connection network printer Windows parallel connection local printer RFU installation error messages Troubleshooting RFU installation Performing hard-drive disk initialization Cold Reset Nvram initialization Configuration page see Evaluate the information pages on Performing automatic Calibration Calibration Performing manual calibration Lead adjustment for the ADF Leading-edge adjustment for the glass Center adjustment for the ADF Side-edge adjustment for the glass Theory of operation Document exposure system OverviewDocument transportation process Light-conversion process General descriptions MFP block diagram Scan-unit components Scan-unit components ADF-unit components ADF components CPB terminology Copy processor board Typical scanning-process flow HP LaserJet 9000mfp Copy processor board LEDs OFF OFF on on LED pattern CPB status ADF motor circuit Scanner controller boardOptical-unit motor circuit Scan-unit intake-fan motor circuit Glass. See Glass on Scanner controller board connectors Intermediate PCB Power supplyOvercurrent and overvoltage protection Low-voltage components Power-supply block diagram Power-supply block diagram Optical unit Optical unit block diagram CCD driver PCB Inverter PCBScanning lamp Overview ADF document-feed system Scan-unit intake fan Removal and replacement Before performing service Removal and replacement strategyAfter performing service Required tools Common fasteners Parts-removal tree Parts removal order Release the ADF input-tray hinge ADF input tray Release the roller shield ADF pickup roller Remove the ADF pickup roller Remove the ADF separation roller ADF separation roller Remove the ADF separation pad ADF separation pad Disconnect the cable ADF unit Control-panel door Assemblies and covers Disconnect the control-panel grounding strip Remove the control-panel door Remove the right-side cover screw Scan-unit right-side cover Disconnect the high-speed copy connect cable Disconnect the ADF cables Remove the left-side screw Scan-unit left-side cover Remove the scan-unit left-side cover Remove the intake filter Intake fan filter Remove the formatter-cage cover Formatter cage Then slide it forward Disconnect the formatter high-speed copy connect cable Secure the optical unit Scan unit Disconnect the scan unit cable Remove the top-cover rear-mounting screws Printing-unit top cover Remove the glass mounting screws Glass Fingerprints will affect print quality Remove the scanning lamp Scanning-lamp wire harness routing Optical-unit ribbon-cable clip Release the optical unit ribbon cable Release the tension-spring bracket Optical-unit drive-belt tension bracket Remove the ADF door open sensor ADF door open sensor PS10 Remove the optical-unit cover plate Optical-unit drive gear/motor assembly Remove the optical-unit drive gear/motor assembly Remove the power-supply shield Scan-unit power supply Remove the power supply Remove the inverter PCB Scanner controller PCB Unplug the connectors Grasp the scanner controller PCB Remove the fan mounting screws Intake fan Remove the intake fan Removal and replacement C9148-90909 Troubleshooting Wiring diagrams Troubleshooting C9148-90909 Primary steps for troubleshooting Troubleshooting process Preliminary operating checks Installation conditionsMedia condition Unit condition Basic troubleshooting flowchart Basic troubleshooting process flow Basic troubleshooting Basic troubleshootingIs Power On Successful? Operational? Is the copy function Power malfunctions Solution Power-on defects Control-panel display Troubleshooting with the control panelEvent log Print the event log Sample MFP event-log Interpret the event log Control-panel display of the event log Display the event log Control-panel messages Update on Troubleshooting with the copy processorSee Formatter cage on Board on Diagnostic tests on Connectors onUnit intake fan on See Scanner controller board See Inverter PCB on Scanner controller board connectors onJams on Freely see ADF components on Copy processor board LEDs Troubleshooting C9148-90909 Troubleshooting with the copy processor board 114 and Power-on defects on See Basic troubleshooting onSupply on page 63 and Power-on Defects on Diagnostic tests User-level and service-level diagnosticsTo perform a diagnostic test ADF paper-path test Service menu Service-level diagnosticsTo access the service menu PIN code Service menu Description Jams Jam troubleshootingGeneral ADF jam troubleshooting Cause Solution Creating a customer print job Clearing repeated ADF jams Evaluate the information pages ConfigurationConfiguration-page elements Sample configuration JetDirect-page elements JetDirect Supplies-page elements Supplies status Sample usage Usage File-directory-page elements File directory Image-quality checks Image-formation troubleshootingImage-quality checks Action Standards? EconoMode Checking the print cartridge Image-defect tables Image defects Problem Condition Solution Strip. See Cleaning the product on See Cleaning the ADF delivery guideClear mylar strip on Vertical lines Isolate a paper path Media troubleshooting Isolate a media type Isolate a media brand Wiring diagrams Parts and diagrams Parts Ordering parts, supplies and getting supportRelated documentation and software Support Consumables Description Product no AccessoriesAccessories and supplies Description Product no Common hardware See Top-cover assembly onHP Laserjet 4100 differences Screws used in the ADF unit and scan unit Description How to use the parts lists and diagrams Covers Parts lists and diagrams Covers Part Number Description Reference Top-cover assembly Top-cover assembly Part Number Description Reference Scan unit 1 Scan unit 1 Part Number Description Reference Scan unit 2 Scan unit 2 Part Number Description Reference Glass, formatter, CPB, and cables See Accessories and supplies on ADF unit 1 ADF unit 1 Part Number Description Reference ADF unit 2 ADF unit 2 Part Number Description Reference Alphabetical parts list Part Number Description Alphabetical parts list Spring, Tension tension spring for optic-unit Numerical parts list Part Number Description Numerical parts list ADF unit entire assembly Does not include Parts and diagrams C9148-90909 Index Index C9148-90909 C9148-90909 Index RAM Sram Index C9148-90909 Page C9148-90909