Checking the print cartridge

 

Image-formation defects are often the result of problems with the print cartridge. Use the

 

following list to verify that the print cartridge is still operating correctly.

 

 

Hint

If toner gets on your clothing while you are handling the print cartridge, wipe it off with a dry cloth

 

and then wash the clothing in cold water.

 

 

 

Perform all of the following checks before replacing the print cartridge.

 

Verify that the print cartridge has toner.

 

6000-pagecapacity full print cartridge weight is about 1343 grams (47.4 oz).

 

10,000-pagecapacity full print cartridge weight is about 1490 grams (52.59 oz).

 

6000-pagecapacity empty print cartridge weight is about 1105 grams (39.0 oz).

 

10,000-pagecapacity empty print cartridge weight is about 1110 grams (39.18 oz).

 

Check the print cartridge to see if it has been disassembled or refilled.

 

Verify that the print cartridge is seated properly in the MFP cavity.

 

Inspect the cartridge for toner leaking through worn seals. (Manual rotation of the drum can

 

cause internal damage, and toner spills can result.)

 

 

Note

The print cartridge is rated for 6000 to 10,000 images at five-percent coverage. Check the surface

 

of the photosensitive drum in the cartridge to see if it has been damaged or scratched. Touching

 

the drum contaminates the photosensitive surface and might cause spotting and defects during

 

printing.

 

 

 

White areas on the page might indicate that the drum has been exposed to light for too long.

 

If white areas appear, stop the MFP and wait a few minutes. This should eliminate most

 

defective images. If not, the print cartridge can be placed in a dark environment for several

 

days, which might restore some life to the drum.

 

EconoMode

 

EconoMode creates draft-quality printing by reducing the amount of toner on the printed page by

 

up to 50 percent. Advise the customer to turn EconoMode on or off either from the printer driver

 

or a software application.

C9148-90909

7 Troubleshooting 137

Page 139
Image 139
HP 4101mfp manual Checking the print cartridge, EconoMode