Appendix
Message | Causes and solutions |
|
|
The entered path is not correct. | Make sure the computer for destina- |
Please | tion and the path, and then enter if |
| again. |
|
|
The specified group contains some | The specified group contains some |
invalid destination(s). | destinations for sending by |
Do you want to select only valid des- | and sending by Scan to Folder. To se- |
lect destinations for sending by e- | |
tination(s)? | mail, press [Select] for the warning |
| |
| displayed on the |
| select destination for sending by |
| Scan to Folder, press [Select] for the |
| warning displayed on the Scan to |
| Folder screen. |
|
|
Updating the destination list. Please | If a destination or sender's name was |
wait. Specified destination(s) or | already selected, |
sender's name has been cleared. | message disappeared. |
|
|
Updating the destination list has | Check whether the server is connect- |
failed. Try again? | ed. |
|
|
|
|
When an Error Message Appears on the Client Computer
This section describes the main possible causes and actions for error messages displayed on the client computer when the TWAIN driver is used.
Note
rIf an error message that is not contained in this section appears, turn off the main power switch of the machine, and then turn it on again. If the message
is still shown after scanning is performed again, note the content of the mes- sage and the error number (if listed in the table), and contact your service rep-
9 resentative. For information about how to turn off the main power switch, see General Settings Guide.
Message | Causes and solutions |
|
|
[Cannot add any more scanning mode.] | The maximum number of modes that can |
| be stored is 99. Delete unneeded modes. |
|
|
[Cannot connect to the scanner. Check the network Ac- | The access mask is set. Consult the network |
cess Mask settings in User Tools.] | or scanner administrator. |
|
|
[Cannot detect the paper size of the original. Specify the | • Place the original correctly. |
scanning size.] | • Specify the scan size. |
| |
| • When placing an original directly on the |
| exposure glass, the lifting/lowering ac- |
| tion of the ADF triggers the automatic |
| original size detection process. Lift the |
| ADF by more than 30 degrees. |
|
|