![](/images/new-backgrounds/1272644/272644233x1.webp)
| Troubleshooting |
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Message | Causes and solutions |
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Exceeded max. number of alphanumeric | The maximum number of characters |
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characters for the path. | which can be entered for path is 128. |
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| Check the number of character you |
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| entered, and then enter it again. |
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Exceeded max. number of files which | The number of files exceeded the |
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can be sent at the same time. Reduce | maximum number possible. Reduce |
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the number of the selected files. | the number of files and send them |
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| again. |
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Exceeded max. number of files which | Make sure the files stored by the oth- |
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can be used in Document Server at the | er functions, and then delete un- |
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same time. | needed files. |
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Exceeded max. number of pages per | The maximum number of pages per |
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file. Do you want to store the scanned | file is 1000. Specify whether to use |
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pages as 1 file? | the data or not. Scan the pages that |
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| were not scanned and store them as |
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| a new file. |
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Exceeded max. number of standby files. | There are 100 files waiting in the |
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Try again after the current file is | sending queue for |
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sent. | Folder, or delivery function. Wait |
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| until files have been sent. |
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Exceeded max. number of stored files. | The maximum number of files that |
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Cannot send the scanned data as cap- | can be stored in Document Server is |
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turing files is unavailable. | 3000. Reduce the number of files or |
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| delete unneeded files. |
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Exceeded max. page capacity per file. | Because the number of pages has |
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Press [Send] to send the scanned data, | reached the maximum number that |
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or press [Cancel] to delete. | can be sent, the data up to this point |
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| is sent. Scan the remaining pages af- |
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| ter transmission. |
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Exceeded time limit for LDAP server | A network error has occurred and |
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search. Check the server status. | connection has failed. Try the opera- |
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| tion once more. If the message is still |
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| shown, the network may be crowd- |
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| ed. |
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| Check the information of System Set- |
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| tings. |
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LDAP server authentication has | Make settings correctly for the user |
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failed. Check the settings. | name and the password for LDAP |
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| server authentication. |
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Load paper of the following sizes.Re- | Load paper of the sizes listed in the |
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quired: 11 x 17S 81/2 x 14S 81/2 x | message. |
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11R 81/2 x 11S |
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