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Surf Control 5.2.4 manual Managing the Virus Messages

Models: 5.2.4

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REPORTS & LOGS

Virus Messages

4

VIRUS MESSAGES

Virus Messages archives all virus messages caught by RiskFilter. This enables you to perform a variety of tasks on the messages which include: query, delete, release, download, reprocess and forward specified messages.

Figure 4 - 12 Querying Virus Messages

MANAGING THE VIRUS MESSAGES

To query your Virus Messages:

1Select Virus Messages from the Reports and Logs tab.

2Select the domain name you want to query from the Domain drop-down list box. This list will show the default of All domains as well as any other domains that you have defined in System Settings > Receive Settings > Relay Control.

3Select the query date from the Messages for drop-down list box. By default Past 24 hours is displayed. If you select a specified date range, the following query criteria will need to be selected:

•The Start Date of the report

•The End Date of the report

4Click View Messages.

5You will see all deferred messages that match the query criteria and their status in a new window.

Figure 4 - 13 The Virus Messages list

•Refresh the current page display by clicking Check New Messages.

SurfControl RiskFilter - E-mail V5.2.4

Administrator’s Guide 119

Image 124

Surf Control 5.2.4 manual Managing the Virus Messages, Select Virus Messages from the Reports and Logs tab

Contents

SurfControl RiskFilter E-mail Contents Policy Manager Riskfilter System Management Console Appendix Chapter HOW Riskfilter Works Managing Your Messages with RiskfilterControl ConnectionRelay Control Load Balancing with Riskfilter Mail Exchanger IP Address MX PreferenceLoad balancing with RiskFilter Riskfilter System Management Console Launching Surfcontrol RiskfilterHttps//hostnameoripaddress10000 Https//hostnameoripaddress/admin Riskfilter Management Console AdministratorOpening the RiskFilter Management Console Before YOU Start System Settings What can be Configured in the System Settings TAB? System Settings TABTerminology Used Configuration Select General Configuration from the System Settings tabGeneral Postmaster e-mail addressOther Settings Admin ConsoleSession Timeout Smtp greetingUser Directories Editing User DirectoriesDeleting a User Directory Open the User Directories screenMicrosoft Active Directory Click Add in the User Directories screenIBM Ldap server Select IBM Ldap ServerGeneric Ldap Click Add in the User Directories screen Select Generic LdapValidation settings Esmtp Server InformationRecipient File Local DatabaseTo add a local database Click Add Secure Proxy Select General Secure Proxy from the System Settings tabLocal Database Add/Edit Address screen is displayed Select Enable Webmail Proxy Select Enable POP3 ProxySelect Enable Imap Proxy Select General Directories from the System Settings tab Setting up the storage directoriesLogs and Archives Certificate NotificationsSelect General Certificate from the System Settings tab Importing CertificatesExporting Certificates Certificate Signing RequestConnection Settings Receive SettingsConnection Control Smtp Greeting Delay Allow Access ListDirectory Attack Control 16 The Directory Attack Control screenRelay Control SPF Authentication ConfigurationControlling relaying of messages Allowing relaying to specific domains Relay for Internal Senders Adding details of domains Recipient ValidationAdd validation servers Message Control 19 The Message Control screenException Control 20 Set what action is taken on messagesTo configure exception control Black List Adding an IP or subnet address to the blacklistImporting and exporting Lists Adding domain or e-mail addresses to the blacklistAdding an IP or subnet address to the White List White ListDynamic White List Receive Settings Send Settings Setting up the destination domainsDOMAIN-BASED Delivery Delivering the messagesUsing TLS authentication Transport Layer Security Select Forward mail to the following Smtp serversTraffic Control Advanced DeliverySend Settings User Management Account ManagerChanging the Administrator Account Password Specifying Administrator AccessSetting up Administrator Access Personal E-MAIL Manager Editing Administrator AccountsSelect Account Manager from the User Management menu Setting up the PEM message 31 What the user sees Personal E-mail Manager Exporting lists of users Adding usersImporting lists of users End-user Bypass Anti-Spam Setting Setting up End User ControlEND-USER Control User ListUser Authentication Authenticating PEM usersAuthenticating remote users License & Updates Update NOWUpdating your Anti-Spam Agent Definitions AVA and ASA License ExpiredSelect the Anti-Virus Agent Update check box Scheduled UpdateUpdating the Anti-Virus Agent Select the Anti-Spam Agent Update check box License StatusUpdating the Anti-Spam Agent Updating Component LicensesManually setting up a license server Update ServerViewing component licenses License Server User Number ExceededAdmin Guide Contact Support Select Help Contact Support from the System Settings tabHelp Submitting a Support RequestFirstboot Wizard Configuration WizardKEY Points Key Points Policy Manager What can be Configured in the Policy Manager TAB? Policy Manager TABDefining Users Creating a PolicyDefining the Action Defining the Rules Global Policy Filter ListAddress Group Importing and Exporting ListsDeleting Address Groups Queue Manager Adding QueuesEditing a Queue Select Queue Manager from the Policy Manager tabSurfcontrol Dictionaries Dictionary ManagerEditing SurfControl Dictionary properties Adding words to the SurfControl Dictionaries Changing the value of words in the SurfControl DictionariesDeleting a word or phrase Custom Dictionaries Create a new dictionaryImporting Dictionaries Importing a SurfControl Dictionary PackCreating a unicode text file Worthlesstab space15 balancetab space10Exporting a dictionary Importing a unicode text fileSelect Import from a Unicode text file Global Policy Creating a NEW SUB-POLICYSelect Global Policy from the Policy Manager tab 15 Enter the details of the new Sub-policyDeleting a SUB-POLICY Editing a SUB-POLICYAdding Filters to the Policy Defining a Filter 18 The Global Policy Filter List screenANTI-VIRUS Agent Filter Creating a new filterEditing the Anti-Virus Agent Filter Select Global Policy Filters from the Policy Manager tabGlobal Policy ANTI-SPAM Agent Filters Select Anti-Spam Agent DFPConfiguring the Anti-Spam Agent Heuristics Filter Select Anti-Spam Agent HeuristicsConfiguring the Anti-Spam Agent LexiRules Filter Select Anti-Spam Agent LexiRulesInternet Threat Database Filter 23 The Internet Threat Database Filter screenEditing the Internet Threat Database Filter Standard DisclaimerSelect the Internet Threat Database Filter and click Next Editing the Standard Disclaimer Filter Select the Standard Disclaimer FilterEditing the General Content Filter General Content FilterSelect the General Content Filter and click Next Editing the Advanced Content Filter Advanced Content FilterSelect the Advanced Content Filter and click Next Using the Expression List 27 The Expression screenUsing Logical Operators Examples showing the use of Operands RiskFilter and Gateway and InnovationRiskFilter or Gateway or Innovation Occur gateway Assume Frequency =2Message Attachment Filter 28 Message Attachment Filter screenEditing the Message Attachment Filter Select the Message Attachment Filter and click NextCreating a new Content Guardian filter Content GuardianSelect the Internet Content Guardian Filter and click Next Adding a filtering rule Deleting a filtering rule Dictionary Threshold FilterHow the Dictionary Threshold Filter works Configuring the Dictionary Threshold Filter Select the Dictionary Threshold Filter and click NextGlobal Policy KEY Points Key Points Reports & Logs What can be Configured in the Reports and Logs TAB? Reports and Logs TABDashboard Server status monitoringMaster Report Querying the Master ReportSelect Master Report from the Reports and Logs tab Select Specified date range from the Logs for list boxMaster Report Message Report Querying the Message ReportPolicy Report Querying the Policy ReportVirus Report Querying the Virus ReportSpam Report Querying the Spam ReportConnection Report Querying the Connection ReportConnection Report System Report Isolated Messages Managing Isolated MessagesSelect Isolated Messages from the Reports and Logs tab Click View MessagesIsolated Messages Managing the Virus Messages Virus MessagesSelect Virus Messages from the Reports and Logs tab 14 An Archived message Managing Spam Messages Spam MessagesSelect Spam Messages from the Reports and Logs tab To view a message click the subject Managing Archived Messages Archived MessagesSelect Archived Messages from the Reports and Logs tab Export Messages View Messages Reprocess MessagesClick Reprocess Messages 19 Select the check box alongside the message Querying Deferred Messages Deferred MessagesSelect Deferred Messages from the Reports and Logs tab 22 An Archived message KEY Points Key Points RiskFilter System Management Console What can be Configured with the System Management CONSOLE? OverviewAccessing the Riskfilter System Management Console Rfmngr AccountWhat can be Configured in the Webmin TAB? Webmin TABWebmin Configuration IP access controlSelect Webmin Configuration from the Webmin tab Webmin Actions LOGSelect Language from the Webmin Configuration screen Select Logging from the Webmin Configuration screenLanguage Ports and AddressesWebmin Servers Index Proxy ServersAdding Webmin Servers Select Webmin Servers Index in the WebminWhat can be Configured in the System TAB? System TABBootup and Shutdown Change PasswordsSelect Change Passwords in the System tab Historic System StatisticsMulti Gateway Policy Routing Select Multi Gateway Policy Routing in the System tabNetwork Configuration Network InterfacesSetting up additional NICs Multi-NIC configuration in RiskFilterEnter an IP Address 11 The Create Bootup Interface screen Routing and GatewaysSelect DNS Client from the Network Configuration tab DNS ClientHost Addresses 15 Host AddressesSystem Time Running ProcessesSelect System Time in the System tab System and Server Status Click Sync system timeWhat can be Configured in the Riskfilter TAB? Riskfilter TABRiskfilter Services Manager Riskfilter Backup ManagerRiskfilter Cluster Wizard Click CompleteLoad balancing with RiskFilter 25Load balancing26 RiskFilter in a cluster set up Riskfilter WEB Access Manager Select Web Access Manager in the RiskFilter tabUpdate Riskfilter E-MAIL 28 The Update RiskFilter-E-mail screenKEY Points Key Points Appendix Using the Command Line Interface # sudo /etc/init.d/smgd statusClean queues QTOOL.SHUsing the Command Line Interface Using the Command Line Interface Using the Command Line Interface UNINSTALL.SH Example 6 uninstalling the RiskFilter softwareAll items were successfully uninstalled Internet Threat Database Categories Internet Theat Database CategoriesCore / Liability Categories Productivity CategoriesCore / Liability Categories Productivity Categories Special Events OtherIndex Administrator’s Guide SurfControl RiskFilter E-mail SurfControl RiskFilter E-mail Administrator’s Guide OpenSSL Sun RPC Apache Software License, Version Expat XML Parser Toolkit SPFJava Ldap