2 |
SYSTEM SETTINGS
Help
7Select the relevant check boxes from the Attach list to send configuration files to Support:
•Surfcontrol RiskFilter configuration – This gives a summary of the RiskFilter software configuration and includes:
–RiskFilter
–Cluster Configuration
–PEM Digest Configuration
•System information – This includes information useful for restoring the customers environment on Support machines and includes:
–Policy Manger and Filter Settings
–System Settings
–User Authentication Settings
–Connection Control Settings
•SurfControl RiskFilter latest log – This attaches the latest activity log from RiskFilter.
8Fill in the ‘Additional Information’ pane with your request (see Step 6).
9Click Submit.
FIRSTBOOT WIZARD
The FirstBoot wizard enables you to set up how the RiskFilter appliance is configured within your system using a wizard. See the Starter Guide for more details.
CONFIGURATION WIZARD
The Configuration wizard enables you to set up how the RiskFilter software is configured within your system using a wizard. See the Starter Guide for more details.
62 Administrator’s Guide | SurfControl RiskFilter - |