2

SYSTEM SETTINGS

Help

7Select the relevant check boxes from the Attach list to send configuration files to Support:

Surfcontrol RiskFilter configuration – This gives a summary of the RiskFilter software configuration and includes:

RiskFilter E-Mail Version

Cluster Configuration

PEM Digest Configuration

System information – This includes information useful for restoring the customers environment on Support machines and includes:

Policy Manger and Filter Settings

System Settings

User Authentication Settings

Connection Control Settings

SurfControl RiskFilter latest log – This attaches the latest activity log from RiskFilter.

8Fill in the ‘Additional Information’ pane with your request (see Step 6).

9Click Submit.

FIRSTBOOT WIZARD

The FirstBoot wizard enables you to set up how the RiskFilter appliance is configured within your system using a wizard. See the Starter Guide for more details.

CONFIGURATION WIZARD

The Configuration wizard enables you to set up how the RiskFilter software is configured within your system using a wizard. See the Starter Guide for more details.

62 Administrator’s Guide

SurfControl RiskFilter - E-mail V5.2.4

Page 67
Image 67
Surf Control 5.2.4 manual Firstboot Wizard, Configuration Wizard