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Surf Control 5.2.4 manual What can be Configured in the Reports and Logs TAB?

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REPORTS & LOGS

The Reports and Logs tab

THE REPORTS AND LOGS TAB

This chapter explains how to run detailed reports on messages. From these you can learn about such things as the system status and message statistics. Log records keep information on mail circulation, system traffic, scanning results and the operating results of filters triggered. RiskFilter collects statistics and updates them on a real-time basis.

TERMINOLOGY USED

The following terminology is used in this chapter:

•RBL – How many connections were from senders on the Real-Time Blacklist.

•RDNS – How many connections were dropped due to RDNS failing to validate the reverse DNS lookup of the senders IP address.

•SPF – How many connections were dropped due to failing the SPF check.

WHAT CAN BE CONFIGURED IN THE REPORTS AND LOGS TAB?

In this tab you can configure anything to do with the reporting and logging of e-mail use. RiskFilter can also record and report on traffic patterns and scan results

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Figure 4 - 1 The Reports and Logs tab

Reports and Logs enables you to:

•Configure general messages

•View reports on messages that have been isolated to different queues

•View reports on messages that have violated policies.

•View reports on messages that have been categorized as spam or virus.

106 Administrator’s Guide

SurfControl RiskFilter - E-mail V5.2.4

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Surf Control 5.2.4 manual What can be Configured in the Reports and Logs TAB?

Contents

SurfControl RiskFilter E-mail Contents Policy Manager Riskfilter System Management Console Appendix Chapter Managing Your Messages with Riskfilter HOW Riskfilter WorksConnection ControlRelay Control Mail Exchanger IP Address MX Preference Load Balancing with RiskfilterLoad balancing with RiskFilter Launching Surfcontrol Riskfilter Riskfilter System Management ConsoleHttps//hostnameoripaddress10000 Riskfilter Management Console Administrator Https//hostnameoripaddress/adminOpening the RiskFilter Management Console Before YOU Start System Settings System Settings TAB What can be Configured in the System Settings TAB?Terminology Used Postmaster e-mail address ConfigurationSelect General Configuration from the System Settings tab GeneralSmtp greeting Other SettingsAdmin Console Session TimeoutEditing User Directories User DirectoriesOpen the User Directories screen Deleting a User DirectoryClick Add in the User Directories screen Microsoft Active DirectorySelect IBM Ldap Server IBM Ldap serverClick Add in the User Directories screen Select Generic Ldap Generic LdapEsmtp Server Information Validation settingsLocal Database Recipient FileTo add a local database Click Add Select General Secure Proxy from the System Settings tab Secure ProxyLocal Database Add/Edit Address screen is displayed Select Enable POP3 Proxy Select Enable Webmail ProxySelect Enable Imap Proxy Setting up the storage directories Select General Directories from the System Settings tabLogs and Archives Notifications CertificateCertificate Signing Request Select General Certificate from the System Settings tabImporting Certificates Exporting CertificatesReceive Settings Connection SettingsConnection Control Allow Access List Smtp Greeting Delay16 The Directory Attack Control screen Directory Attack ControlSPF Authentication Configuration Relay ControlControlling relaying of messages Allowing relaying to specific domains Relay for Internal Senders Recipient Validation Adding details of domainsAdd validation servers 19 The Message Control screen Message Control20 Set what action is taken on messages Exception ControlTo configure exception control Adding an IP or subnet address to the blacklist Black ListAdding domain or e-mail addresses to the blacklist Importing and exporting ListsWhite List Adding an IP or subnet address to the White ListDynamic White List Receive Settings Delivering the messages Send SettingsSetting up the destination domains DOMAIN-BASED DeliverySelect Forward mail to the following Smtp servers Using TLS authentication Transport Layer SecurityAdvanced Delivery Traffic ControlSend Settings Account Manager User ManagementSpecifying Administrator Access Changing the Administrator Account PasswordSetting up Administrator Access Editing Administrator Accounts Personal E-MAIL ManagerSelect Account Manager from the User Management menu Setting up the PEM message 31 What the user sees Personal E-mail Manager Adding users Exporting lists of usersImporting lists of users User List End-user Bypass Anti-Spam SettingSetting up End User Control END-USER ControlAuthenticating PEM users User AuthenticationAuthenticating remote users Update NOW License & UpdatesAVA and ASA License Expired Updating your Anti-Spam Agent DefinitionsScheduled Update Select the Anti-Virus Agent Update check boxUpdating the Anti-Virus Agent Updating Component Licenses Select the Anti-Spam Agent Update check boxLicense Status Updating the Anti-Spam AgentUpdate Server Manually setting up a license serverViewing component licenses User Number Exceeded License ServerSubmitting a Support Request Admin Guide Contact SupportSelect Help Contact Support from the System Settings tab HelpConfiguration Wizard Firstboot WizardKEY Points Key Points Policy Manager Policy Manager TAB What can be Configured in the Policy Manager TAB?Creating a Policy Defining UsersDefining the Action Global Policy Filter List Defining the RulesImporting and Exporting Lists Address GroupDeleting Address Groups Adding Queues Queue ManagerSelect Queue Manager from the Policy Manager tab Editing a QueueDictionary Manager Surfcontrol DictionariesEditing SurfControl Dictionary properties Changing the value of words in the SurfControl Dictionaries Adding words to the SurfControl DictionariesDeleting a word or phrase Create a new dictionary Custom DictionariesImporting a SurfControl Dictionary Pack Importing DictionariesWorthlesstab space15 balancetab space10 Creating a unicode text fileImporting a unicode text file Exporting a dictionarySelect Import from a Unicode text file Creating a NEW SUB-POLICY Global Policy15 Enter the details of the new Sub-policy Select Global Policy from the Policy Manager tabEditing a SUB-POLICY Deleting a SUB-POLICYAdding Filters to the Policy 18 The Global Policy Filter List screen Defining a FilterSelect Global Policy Filters from the Policy Manager tab ANTI-VIRUS Agent FilterCreating a new filter Editing the Anti-Virus Agent FilterGlobal Policy Select Anti-Spam Agent DFP ANTI-SPAM Agent FiltersSelect Anti-Spam Agent Heuristics Configuring the Anti-Spam Agent Heuristics FilterSelect Anti-Spam Agent LexiRules Configuring the Anti-Spam Agent LexiRules Filter23 The Internet Threat Database Filter screen Internet Threat Database FilterStandard Disclaimer Editing the Internet Threat Database FilterSelect the Internet Threat Database Filter and click Next Select the Standard Disclaimer Filter Editing the Standard Disclaimer FilterGeneral Content Filter Editing the General Content FilterSelect the General Content Filter and click Next Advanced Content Filter Editing the Advanced Content FilterSelect the Advanced Content Filter and click Next 27 The Expression screen Using the Expression ListUsing Logical Operators Occur gateway Assume Frequency =2 Examples showing the use of OperandsRiskFilter and Gateway and Innovation RiskFilter or Gateway or Innovation28 Message Attachment Filter screen Message Attachment FilterSelect the Message Attachment Filter and click Next Editing the Message Attachment FilterContent Guardian Creating a new Content Guardian filterSelect the Internet Content Guardian Filter and click Next Adding a filtering rule Dictionary Threshold Filter Deleting a filtering ruleHow the Dictionary Threshold Filter works Select the Dictionary Threshold Filter and click Next Configuring the Dictionary Threshold FilterGlobal Policy KEY Points Key Points Reports & Logs Reports and Logs TAB What can be Configured in the Reports and Logs TAB?Server status monitoring DashboardSelect Specified date range from the Logs for list box Master ReportQuerying the Master Report Select Master Report from the Reports and Logs tabMaster Report Querying the Message Report Message ReportQuerying the Policy Report Policy ReportQuerying the Virus Report Virus ReportQuerying the Spam Report Spam ReportQuerying the Connection Report Connection ReportConnection Report System Report Click View Messages Isolated MessagesManaging Isolated Messages Select Isolated Messages from the Reports and Logs tabIsolated Messages Virus Messages Managing the Virus MessagesSelect Virus Messages from the Reports and Logs tab 14 An Archived message Spam Messages Managing Spam MessagesSelect Spam Messages from the Reports and Logs tab To view a message click the subject Archived Messages Managing Archived MessagesSelect Archived Messages from the Reports and Logs tab Export Messages Reprocess Messages View MessagesClick Reprocess Messages 19 Select the check box alongside the message Deferred Messages Querying Deferred MessagesSelect Deferred Messages from the Reports and Logs tab 22 An Archived message KEY Points Key Points RiskFilter System Management Console Overview What can be Configured with the System Management CONSOLE?Rfmngr Account Accessing the Riskfilter System Management ConsoleWebmin TAB What can be Configured in the Webmin TAB?Webmin Actions LOG Webmin ConfigurationIP access control Select Webmin Configuration from the Webmin tabPorts and Addresses Select Language from the Webmin Configuration screenSelect Logging from the Webmin Configuration screen LanguageSelect Webmin Servers Index in the Webmin Webmin Servers IndexProxy Servers Adding Webmin ServersSystem TAB What can be Configured in the System TAB?Historic System Statistics Bootup and ShutdownChange Passwords Select Change Passwords in the System tabSelect Multi Gateway Policy Routing in the System tab Multi Gateway Policy RoutingNetwork Interfaces Network ConfigurationMulti-NIC configuration in RiskFilter Setting up additional NICsEnter an IP Address Routing and Gateways 11 The Create Bootup Interface screenDNS Client Select DNS Client from the Network Configuration tab15 Host Addresses Host AddressesRunning Processes System TimeSelect System Time in the System tab Click Sync system time System and Server StatusRiskfilter TAB What can be Configured in the Riskfilter TAB?Riskfilter Backup Manager Riskfilter Services ManagerClick Complete Riskfilter Cluster Wizard25Load balancing Load balancing with RiskFilter26 RiskFilter in a cluster set up Select Web Access Manager in the RiskFilter tab Riskfilter WEB Access Manager28 The Update RiskFilter-E-mail screen Update Riskfilter E-MAILKEY Points Key Points Appendix # sudo /etc/init.d/smgd status Using the Command Line InterfaceQTOOL.SH Clean queuesUsing the Command Line Interface Using the Command Line Interface Using the Command Line Interface Example 6 uninstalling the RiskFilter software UNINSTALL.SHAll items were successfully uninstalled Productivity Categories Internet Threat Database CategoriesInternet Theat Database Categories Core / Liability CategoriesCore / Liability Categories Productivity Categories Other Special EventsIndex Administrator’s Guide SurfControl RiskFilter E-mail SurfControl RiskFilter E-mail Administrator’s Guide OpenSSL Sun RPC Apache Software License, Version Expat XML Parser Toolkit SPFJava Ldap