REPORTS & LOGS

Key Points

4

KEY POINTS

The following list is a summary of the main points covered in Chapter 4. Use this list as a quick reminder of what you can do within the Reports and Logs tab:

RiskFilter enables you to query the status of all distributed RiskFilter servers, protected e-mail servers and LDAP servers via the Dashboard on a real-time basis.

When the status of the RiskFilter server is shown as off-line, you can use the Dashboard to find out which service is experiencing problems.

RiskFilter can monitor the status of all protected e-mail servers and all servers used for validation and importing of e-mail addresses. You can identify whether the LDAP servers are working normally by the status display (online or unknown) in the Dashboard.

RiskFilter supports distributed processing systems. You may monitor the status of each server within the distribution system in real time via the RiskFilter Console.

The Master Report shows statistical results of all legitimate spam, virus and policy violation messages received and sent by RiskFilter.

Logs are compounded every day at various intervals. You can, however, ask RiskFilter to compute any existing log data immediately and show you Today’s report based on this information.

The Message Report includes information on the total number and size of all messages for all allowed messages going through RiskFilter. This includes inbound, outbound and messages that are sent both ways.

The Policy Report provides statistical information on any policy violation messages detected by any of the five filters: General Content Filter, Advanced Content Filter, Message Attachment Filter, Content Guardian and Dictionary Threshold Filter. The statistical results of Anti-Spam and Anti-Virus filters are not included in this report.

The Virus Report provides the statistical information on all messages containing viruses that have been scanned by the RiskFilter Anti-Virus engine.

The Spam Report provides statistical information on all spam messages caught by the Anti-Spam engine.

The Connection Report provides statistical information on connections made and released by RiskFilter. It includes connection data relating to real-time blacklist, block host, directory attack, reverse DNS lookup and connection limit, as well as attachment scanning, SPF and SMTP delay.

The System Report provides statistical information on the current status of RiskFilter, including detailed information on messages received, processed and delivered by the system to date and message queue usage.

Virus Messages archives all virus messages caught by RiskFilter. This enables you to perform a variety of tasks on the messages which include: query, delete, release, download, reprocess and forward specified messages.

Isolated Messages archives all messages isolated by RiskFilter. This enables you to perform a variety of tasks on the messages which include: query, delete, deliver, forward, reprocess or download and save specified messages.

SurfControl RiskFilter - E-mail V5.2.4

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Surf Control 5.2.4 manual KEY Points