DISTINCTIVE RINGING

Description

Allows users to distinguish between different types of incoming calls.

Users can receive the following types of ringing:

A repeated two-burst tone indicates an outside call or a call extended by the attendant. The two-burst tone pattern is: 0.4 seconds on, 0.2 seconds off, 0.6 seconds on, and 4.0 seconds off.

A repeated one-burst pattern indicates a call from an internal user. The tone is one

second on

and

three seconds

off for multiline voice terminals, and 1.2 seconds on and

4

seconds

off

for

single-line

voice

terminals.

An

“abbreviated

alerting”

signal

on incoming calls to off-hook multiline voice

terminals. These calls will ring just once. The status LED associated with the incoming call will continue to flash after the abbreviated ring. The user may place their current call on hold and answer the incoming call if desired.

A single short beep at a voice terminal equipped with the Hands-Free Answer feature indicates that an incoming inside call has been answered by the terminal. Depending on the status of the terminal’s HFAI controls, the user can talk with the

caller without lifting the handset.

Priority ringing (V2) is a repeated pattern of two short rings followed by one long ring. It indicates that a data terminal has used the Third-Party Call Setup feature to originate a voice call from the voice terminal where this ringing is heard.

Considerations

Distinctive Ringing enables a user to handle each call in an appropriate manner.

Abbreviated alerting alerts the called party to an incoming call but does not provide the continued distraction of ringing.

For V2 systems only: distinctive ringing is not available at Extended Stations; All incoming calls are signaled by standard one-burst ringing, repeated.

Interactions

Call Coverage: Covering stations receive distinctive ringing, depending on the origin of the call receiving coverage.

Administration Requirements

None

Hardware Requirements

None

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