AT&T AT&T manual BUSY-TO-IDLE Reminder

BUSY-TO-IDLE REMINDER

Description

Enables a multiline voice terminal user to be alerted by a single ring as soon as a busy internal station, DGC group, or facility (trunk group) becomes available. The feature can be activated only for stations, DGC groups, and trunk groups represented on the terminal by DSS, FLEX DSS, AUTO ICOM, and FACILITY buttons.

Before making			a call	to a station, the multiline voice terminal user can check	the	green
status	LED of		the station button. If it is lit, the station party is off-hook. To		be	alerted
when	the party hangs up and is available again, the user (while on-hook), presses				the	button
of the	station. The red			I-use LED lights, indicating that Busy-to-Idle Reminder is	in	effect.
When	the	other	party	hangs up, the user’s terminal rings once. The user simply	goes off-
hook,	and	the station is		called; the user does not have to press the button again.

If the user calls a station by pressing a FLEX DSS, DSS, or AUTO ICOM button and receives busy tone, the user must hang up before activating Busy-to-Idle Reminder.

When		all the		trunks in a pool represented by a FACILITY button are busy, the green					status
LED		is	lighted.		The user can activate Busy-to-Idle Reminder in	the same	way	as	for a
station			call,	by pressing the FACILITY button while on-hook. When a trunk becomes					idle,
the	terminal			rings once. The user goes off-hook and is automatically		connected	to	the	trunk.
To	complete			the	call the user dials the desired outside number.

Considerations

Busy-to-Idle Reminder gives the multiline voice terminal user a way to get quick access to a station or trunk group that has just become available after being busy. Access to the station or trunk is not reserved for the user who activates this feature; any other user has equal access to the idle facilities.

On some multiline voice terminals, FLEX DSS, DSS, AUTO ICOM, and FACILITY buttons do not have status and I-use LEDs. This makes Busy-to-Idle Reminder less convenient to use because the user must first call the facility to determine if it is available. If it is not, the user activates the feature by hanging up and pressing the button again. When the reminder ring sounds, the user must then remember which button was used to initiate the call.

Interactions
● Busy-to-Idle	Reminder cannot be used with the Last Number Dialed, Personal Line,
or Repertory	Dialing features.

Administration Requirements

None

Hardware Requirements

None

2-60