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| INTERCEPT TREATMENT | WITH REORDER TONES |
Description |
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Reorder | tone | (fast busy) is provided when an unassigned or | |
a dialing | error | occurs, or an attempt to park a | call fails. |
Any attempt to dial an unassigned code (PDC, DDC, feature or facility access code) or an unsuccessful attempt to park a call will result in Reorder Tone being provided to the caller. A DID call to an unassigned number will be routed to the attendant or will receive Reorder Tone at the System Administrator’s option. Any attempt to dial a restricted call (toll or access restricted) will be intercepted and routed to Reorder Tone.
Considerations |
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Intercept treatment provides a calling | party with | positive feedback | of an error | in | dialing or |
use of an incorrect code. |
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Interactions |
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● Call Park: An unsuccessful | attempt to | park a call due to | misdialing | or | attempting |
to park more than one call at a voice terminal results in Reorder Tone.