INTERCEPT TREATMENT

WITH REORDER TONES

Description

 

 

Reorder

tone

(fast busy) is provided when an unassigned or toll-restricted number is dialed,

a dialing

error

occurs, or an attempt to park a

call fails.

Any attempt to dial an unassigned code (PDC, DDC, feature or facility access code) or an unsuccessful attempt to park a call will result in Reorder Tone being provided to the caller. A DID call to an unassigned number will be routed to the attendant or will receive Reorder Tone at the System Administrator’s option. Any attempt to dial a restricted call (toll or access restricted) will be intercepted and routed to Reorder Tone.

Considerations

 

 

 

 

 

Intercept treatment provides a calling

party with

positive feedback

of an error

in

dialing or

use of an incorrect code.

 

 

 

 

 

Interactions

 

 

 

 

 

Call Park: An unsuccessful

attempt to

park a call due to

misdialing

or

attempting

to park more than one call at a voice terminal results in Reorder Tone.

Administration Requirements

None

Hardware Requirements

None

2-151

Page 172
Image 172
AT&T AT&T manual 151