V1 Systems Only: For calls outside the HNPA (FNPA calls), a check is made against a
For FNPA calls not on the Special Numbers List (Vi), the dialed numbers are checked against the FNPA Exception List (Vl and V2). Up to 32 entries may be assigned to the list. Each entry must consist of a
ARS Routing Pattern Table
Figure 2-9 provides a block diagram of an ARS Routing Pattern. Up to eight of these patterns may be administered in the system. Each pattern consists of two subpatterns that may be chosen based on the time of day. Each subpattern (A and B) can contain up to three
allowed | routes. If all routes in a subpattern are busy, a CO | overflow flag (when set) allows | ||||||||
the | call | to be routed via the local CO facility; otherwise, the call | will | queue on the first route | ||||||
in | the | subpattern. |
|
|
|
|
|
|
|
|
Administrable Start and Stop times (Hour and Minute) for | Routing | Subpattern | A specify | |||||||
when Subpattern A should be used | to route calls. Subpattern | B | is used | to route | calls | at | all | |||
other times. |
|
|
|
|
|
|
|
| ||
Each route is specified by its trunk | group facility access code | (or | Virtual | Facility code | in | V2) | ||||
and | an | associated FRL. |
|
|
|
|
|
|
|
|
An FRL is typically lower for the first route in a subpattern and increases with each additional route in the pattern. A terminal’s FRL must be equal to or greater than the route FRL for the route to be selected. The system first checks the Route #1 for an available trunk on which to route the call. If the route is busy, Route #2 is checked, then Route #3, if required. If all routes in the subpattern are busy and the CO overflow flag is set, the voice terminal FRL is checked against an associated Overflow FRL before routing the call. For V1 only: If the voice terminal is allowed access to the local CO trunk pool, the system, on overflow, will attempt to place the call regardless of the associated FRLs.
If all routes in a subpattern are busy | and the CO Overflow flag is not set, or | all | CO | trunks | |
are | busy, the call returns to the first | route in the subpattern and is queued | (if | the | station |
FRL | permits access to the first route). The caller is placed in an | ||||
five | short bursts of tone (Preferred Routing Tone). The order of service in the | queue | is First |
In First Out (FIFO). An ARS user placed in an
Once a route has been selected, the entries in a Digit Translations Table associated with the selected route’s trunk group (or Virtual Facility in V2) is checked. Based on an associated NPA and the NPA dialed, the system can remove up to 10 digits and then add a pattern of up to 5 digits as specified to route the call.