AT&T AT&T manual

The CAS performs three main functions; (l) call record processing, (2) report generation, and

(3) CAS system management. In addition, a limited directory lookup and message center is provided. The followings a brief description of each function:

1. Process Calls: Involves screening call records, calculating the cost of valid calls, anti storing the call records.

2. Generate Reports: Allows the user to print the stored call record information organized in one of several different ways. Users can select a report or set up their own special combination of reports from the following:

. Summary Reports—A collection of reports that condense and summarize call record information by total number of calls, duration, and cost. The reports can be organized by department, call type, cost center, trunk, extension, cost, duration, time of day, date, and account code.

.Organization Detail Report–A detailed report of each call record in the

.Selection Report—This report can contain at a user’s option, summary orsystem, sorted by department, cost center, and extension.

detailed information based on any combination of the following items: time of day, date, cost, duration, extension, access code, account code, dialed number, call type, department, or cost center.

.Account Code Detailed Report—A detailed report on call records sorted by account code. This report can be used for billing clients for calls made in their behalf.

. Preselected Reports—Allows up to five predefine reports, which can include any of the above mentioned reports. These reports can run upon request or at a specified time and date.

3. System Management: Allows the user to perform several functions. These include editing the table of departments, cost centers, and extensions; setting up account codes; defining preselected reports; and keeping call rate information up to date. System configuration may be changed. This allows the user to inform the CAS of changes in System 25 (e.g., dial access codes, trunks) or changes in charge rates. System housekeeping may also be performed. This includes establishing passwords, deleting call records, determining call processing options, and performing various disk maintenance operations.

4. Directory Lookup and Message Center: Allows the user to look up anyone by last name, first name, or extension. Messages can be recorded for individuals and can be printed or displayed.

2-67