● Automatic Intercom allows multiline voice terminal users to call each other by use of a dedicated line appearance. A private dedicated path ensures that a path is always available. This feature is frequently used in Boss/Secretary arrangements.
●The Dial Plan for System 25 is based on the concept that, whenever possible, calls should be placed to individuals rather than to pieces of equipment. To implement this concept, individuals are assigned Personal Dial Codes (PDCs) and are allowed to login those PDCs at other terminals. The system automatically routes the call to the home terminal or
Efficient internal call termination is supported with the following features.
●Distinctive Ringing provides two types of ringing to allow users to distinguish
between outside calls and inside calls,
●
Frequently, the first termination point for a call is not its final destination. To support internal call movement, System 25 provides the following features.
●Transfer allows a user to transfer any call to another voice terminal. This feature supports transfer of calls from the answering position to another location for completion of a transaction. Examples are secretary to boss, office to lab, broker to specialist, etc.
● Conference allows up to | five parties (maximum two outside), including the | originator, | |
to | participate in a call. | This feature supports | to a call |
for | joint consultation, crisis management, schedule coordination, etc. |
|
●Hold allows a user to suspend a call. The Hold feature allows users to temporarily disconnect from one conversation and either place or answer another call. Music or information bulletins may be provided to the held party. Called parties frequently
use the hold period to access computer data bases, search categories and/or consult with others via a second phone call.
●Call Park allows a user to place a call or conference on hold and then pick up the call
from any voice | terminal. | The user can page another party to pick up the parked call |
or may move to | another | location and then |
Data Communications
Small Business customers have started to integrate PCs into their