Ease of access to multiple types of network facilities (provided for minimum cost) is managed by:
●Automatic Route Selection (ARS) allows the customer to dial a standard DDD
number. | ARS selects the preferred route and does any number conversions required |
for the | facilities selected. |
●System 25’s Virtual Facility feature provides convenient and inexpensive access to OCCs. This feature provides access to OCC facilities over a user specified p h y s i c a l facility; dedicated OCC trunks are not needed. Local OCC access numbers and
account codes are automatically added by System 25. System 25’s Virtual Facility feature is fully integrated with its ARS, Toll Restriction, and SMDR/CAS features.
● Last | Number | Dialed | automatically | saves | the last | number dialed and allows the user | |||
to | retry | the | number | without redialing. | (Multiline | voice | terminals | only) | |
● Repertory | Dialing allows multiline | voice | terminal | users | to store | a telephone number | |||
or account and associate that number with a button on their voice terminal. Pressing a Repertory Dial button is equivalent to dialing the stored number (one- touch dialing).
●System Speed Dialing allows all users to dial 90 selected numbers using
accessible only from their terminals. System Speed Dialing can be used by the system administrator to hide business account codes from users.
● Pooled | Access | allows | both | multiline and |
to access a common | pool | of trunks | for | outgoing calls by dialing a facility access code, |
or, on multiline voice terminals, by pressing a button . This grouping provides resource pooling which results in better service with a given number of trunks.
●Personal Lines provide dedicated outside lines for multiline voice terminal users. Personal lines are accessed via a dedicated feature button. Up to sixteen terminals may share a personal line.
●
terminal and any other | facility. | A PC application program could use this capability |
to retrieve information | from a | database. |
Last Number Dialed, Repertory Dialing and Speed Dialing are also applicable to dialing and managing internal calls. Personal lines provide both incoming and outgoing service.
Internal Call Movement
Typically, about 40 percent of PBX calls are internal calls, call transfers to another location, conference of multiple locations, temporarily suspended calls, page to locate the called party, etc. Rapid placement of internal calls and easy call movement from the answering station to a new station are supported in System 25 with numerous features.
To provide easy internal call setup, System 25 provides the following features.
●Direct Station Selection (DSS) allows
