AT&T AT&T manual Switched Loop Operation, Console Buttons and Display

Switched Loop Operation
All calls that are intended for an attendant position are					first routed by the system				to a
common queue where they wait to be sent to a console.					In a	configuration having			two
consoles, the	same	queue serves both	consoles. When	an attendant		console	becomes	available
to receive a	call,	the system removes	a call from the	queue	and directs it		to an idle	loop on

the console. Calls are selected from the queue on the basis of “first in/first out” and in

accordance with administered			priorities.	An available attendant	console is one that	is not
active		on a call, has no calls	ringing, has	at least one LOOP button idle, is not in Position
Busy		or Inspect mode, and is not in a split		condition.
In	a	two-console arrangement, each console can be administered to receive all types of calls
or	to	receive only specific types. A call that can be received by			either position goes	to the

first available attendant; when both are available, the	call		goes to the		attendant		who	has
been idle the longest time. If one of the two consoles	is	in	“Position	Busy”		mode,	all	calls
(except Attendant PDC, Attendant PDC via DID, and DGC		calls) direct		to	the	other	one.

Timer

Time/

Start stop Timer

- - - - - - - - - - - - -

Set Rev Exit Contrast

RED I-USE-

GREEN STATUS

Loop

●Loop

●Loop

●Loop

●Loop

Conference

Drop

●Alarm

●Pos

●B u s y

●F l e x

●DSS

●

Source

●

●

●Des t

Transfer

Hold

Local

Flex DSS

Flex DSS

Flex DSS

Flex DSS

Flex DSS

Flex DSS

Flex DSS

Flex DSS

Cancel

. S t a r t

Attendant

Message

Waiting

Scroll

Forced

Release

Last #

Dialed

Flex DSS

Flex DSS

Flex DSS

Flex DSS

Flex DSS

Flex DSS

J o i n

.InspectRelease

Figure 2-4. Console Buttons and Display

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